Job summary
Please note this role is a secondment for 6 months only and candidates will need line manager's support before applying.
This is a fantastic opportunity to join the Ulysses System team to provide comprehensive administrative support to the development of our system for Lewisham and Greenwich NHS Trust.
We are looking to recruit an enthusiastic and motivated individual with an interest in a wide range of IT/system and/or governance related processes. It is expected that you will have strong IT skills and be confident in undertaking a range of computer based activities.
This role is an excellent for an experienced administrator with a confident, 'can-do' attitude and friendly, helpful manner.
You will require excellent communication and interpersonal skills as this role entails liaising with a wide range of individuals including admin colleagues, managers and operational staff.
Main duties of the job
Ulysses Risk Management IT System
To assist the Ulysses System Manager in maintaining and developing the Risk Management IT system (Ulysses) to ensure all modules meet the needs of users and in consultation with the external software provider ensure that the system architecture, hardware, and software configuration is established, supported, maintained, and developed in accordance with the wider Trust IT Strategy
In the absence of the Ulysses System Manager, act as the Trust contact with the external software provider ensuring service provision is provided as per agreement and that any maintenance requirements/interventions are actioned promptly
To work closely with the Ulysses System Manager and various teams across the Trust to integrate data from Ulysses into the Data Warehouse (automatically and/or manually) to enable triangulation of data from other Trust systems to produce intelligent management reporting
Ensure the integrity and security of the system is always maintained including quality assuring data entry, auditing the system, log of users, access permissions, new installations, and updates
Assist the Ulysses Manager to ensure Ulysses maintains key functions and links with other Trust systems including the Trust's Data Warehouse, incident management, complaints, litigation, compliance with NRLS/LFPSE, HSE, MHRA and other reporting requirements, and can provide the necessary data and outputs to support the Trust in delivery of its day-to-day business and activities
About us
Lewisham and Greenwich NHS Trust is a community focused provider of local and acute care, providing high quality services to over one million people living across the London boroughs of Lewisham, Greenwich and Bexley. With a turnover of around £700 million, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham and a range of community settings in Lewisham. We also provide some services at Queen Mary's Hospital in Sidcup.
As an organisation, we've made significant improvements for patients and staff in the last two and-a-half years. This is reflected in our most recent Care Quality Commission (CQC) inspection (from February 2020), which found improvements across the organisation and gave us an improved rating of "Good" in the Well-Led and Effective domains, in addition to the rating of "Good" that we had already achieved in the Caring domain. Our staff culture change programme has been key to the Trust's improvement journey, as we've stabilised our workforce by reducing vacancy rates and improving staff retention. We've also significantly increased the representation of minority ethnic leaders across our clinical and corporate teams.
Job description
Job responsibilities
This role will support the Ulysses System Manager in the management and configuration of the Ulysses system, adhering to external requirements such as Learning from Patient Safety Events (LFPSE) and KO41A (national complaints data submissions) and ensuring individuals understand requirements and procedure to enable timely and appropriate reporting and ensure high quality data is shared with national reporting systems in an efficient manner.
The role includes producing high quality, accurate reports for Trust Committees, Groups and Forums on incidents and alerts, providing information in a variety of ways to key personnel within deadlines to aid decision-making for service improvements and changes.
The role will also support the Ulysses System Manager with the development of the system with the launch of several different modules across the Trust including training of staff.
Job description
Job responsibilities
This role will support the Ulysses System Manager in the management and configuration of the Ulysses system, adhering to external requirements such as Learning from Patient Safety Events (LFPSE) and KO41A (national complaints data submissions) and ensuring individuals understand requirements and procedure to enable timely and appropriate reporting and ensure high quality data is shared with national reporting systems in an efficient manner.
The role includes producing high quality, accurate reports for Trust Committees, Groups and Forums on incidents and alerts, providing information in a variety of ways to key personnel within deadlines to aid decision-making for service improvements and changes.
The role will also support the Ulysses System Manager with the development of the system with the launch of several different modules across the Trust including training of staff.
Person Specification
Qualifications and Training
Essential
- Educated to degree level or equivalent in relevant degree subject, such as healthcare or risk.
- Evidence of continuing professional development
Desirable
- Project management qualification/training
- Quality improvement qualification/training
- European Computer Driving License or other IT qualification
Experience
Essential
- Experience from direct working with Ulysses Safeguard or equivalent risk management IT system
- Experience analysing, developing, and presenting detailed data and reports of a high standard both visual and written reports which will be subject to scrutiny and challenge both internally and externally
- Experience working with NRLS/LFPSE coding and configuring an LRMS to report via the NRLS/LFPSE portal o
- Experience working in a high- pressure environment.
- Experience of handling highly sensitive information with discretion
Desirable
- Experience of working in the NHS or a public sector environment
- Experience of using Ulysses software
- Experience of liaising with external software providers
- Experience of engaging/liaising with multiple stakeholders of different levels
- Experience of delivering training
Knowledge and Skills
Essential
- Knowledge of risk systems and database maintenance
Personal Qualities
Essential
- Proficient with sound analytical problem- solving skills
- High level of skill with Microsoft Word, Excel and PowerPoint.
- Full driving license and access to own transport essential.
Person Specification
Qualifications and Training
Essential
- Educated to degree level or equivalent in relevant degree subject, such as healthcare or risk.
- Evidence of continuing professional development
Desirable
- Project management qualification/training
- Quality improvement qualification/training
- European Computer Driving License or other IT qualification
Experience
Essential
- Experience from direct working with Ulysses Safeguard or equivalent risk management IT system
- Experience analysing, developing, and presenting detailed data and reports of a high standard both visual and written reports which will be subject to scrutiny and challenge both internally and externally
- Experience working with NRLS/LFPSE coding and configuring an LRMS to report via the NRLS/LFPSE portal o
- Experience working in a high- pressure environment.
- Experience of handling highly sensitive information with discretion
Desirable
- Experience of working in the NHS or a public sector environment
- Experience of using Ulysses software
- Experience of liaising with external software providers
- Experience of engaging/liaising with multiple stakeholders of different levels
- Experience of delivering training
Knowledge and Skills
Essential
- Knowledge of risk systems and database maintenance
Personal Qualities
Essential
- Proficient with sound analytical problem- solving skills
- High level of skill with Microsoft Word, Excel and PowerPoint.
- Full driving license and access to own transport essential.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
