Job summary
The LGT Theatre Productivity Programme has 3 key workstreams: 1) pre-operative assessment, 2) in-session productivity, 3) scheduling improvement. The target KPI for the programme is to achieve 85% Theatre Utilisation and an average ACPL 2.4. In order to achieve this, the Surgery Division would like to recruit a dedicated 8B Improvement Programme Manager, with a proven track record of leading such programmes and with a Registered Clinical Practitioner background (Registered Nurse, Operating Department Practitioner), to ensure we are set up for success and able to hit our 23/24 operational plan.
Main duties of the job
Responsible for the effective delivery of transformation changes identified for theatres, using subject matter expertise from previous clinical background in theatres to champion and lead change initiatives
Development, design and scoping of the programme- set up programme, workstream plans, workshops with deliverables
Deliver the programme to agreed objectives and to timescale
Produce Programme Board reports and progress on key priorities
Streamline identified systems and processes to support changes
Develop policies to help improve productivity in theatres
Support agreed workforce model and delivery on recruitment, training plan and implementation to timescale, particularly for the new HVLC hub at UHL
Build key relationships with stakeholders and ensure culture of efficiency and ambition
About us
Lewisham and Greenwich NHS Trust is a community focused provider of local and acute care, providing high quality services to over one million people living across the London boroughs of Lewisham, Greenwich and Bexley. With a turnover of around £700 million, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham and a range of community settings in Lewisham. We also provide some services at Queen Mary's Hospital in Sidcup.
As an organisation, we've made significant improvements for patients and staff in the last two and-a-half years. This is reflected in our most recent Care Quality Commission (CQC) inspection (from February 2020), which found improvements across the organisation and gave us an improved rating of "Good" in the Well-Led and Effective domains, in addition to the rating of "Good" that we had already achieved in the Caring domain. Our staff culture change programme has been key to the Trust's improvement journey, as we've stabilised our workforce by reducing vacancy rates and improving staff retention. We've also significantly increased the representation of minority ethnic leaders across our clinical and corporate teams.
Job description
Job responsibilities
Responsible for the effective delivery of transformation changes identified for Theatres this will include
Developing and delivering a program that enables an improved and sustainable theatre improvement in line with national theatre Model Hospital and GIRFT targets.
Identify areas where systems and processes can be streamlined to support these changes.
The role is responsible for ensuring that the pace and scope of the work is in line with the program plan, proactively identifying, managing and escalating any risk and issues to the Surgery DDO and Associate Director - Transformation
Create and complete progress and variance reports for the Program Board
The role will support the trust in driving transformation as well as ensuring value for money in planning services and implementing change.
The post holder will demonstrate programme and project management skills in managing the work streams, which will include:
Project design and scoping
Project preparation launch and communication plans
Diagnosis and solution development
Policy development
Problem-solving to support areas of the project progress ;
Providing the Project Board with analytical and progress reports on key priorities
Job description
Job responsibilities
Responsible for the effective delivery of transformation changes identified for Theatres this will include
Developing and delivering a program that enables an improved and sustainable theatre improvement in line with national theatre Model Hospital and GIRFT targets.
Identify areas where systems and processes can be streamlined to support these changes.
The role is responsible for ensuring that the pace and scope of the work is in line with the program plan, proactively identifying, managing and escalating any risk and issues to the Surgery DDO and Associate Director - Transformation
Create and complete progress and variance reports for the Program Board
The role will support the trust in driving transformation as well as ensuring value for money in planning services and implementing change.
The post holder will demonstrate programme and project management skills in managing the work streams, which will include:
Project design and scoping
Project preparation launch and communication plans
Diagnosis and solution development
Policy development
Problem-solving to support areas of the project progress ;
Providing the Project Board with analytical and progress reports on key priorities
Person Specification
Qualifications & Training
Essential
- Degree level qualification or equivalent experience
- Registered Clinical Practitioner (Registered Nurse, Operating Department Practitioner)
- Theatres Clinical/operational background/knowledge
- Advanced IT skills
- Use of computer software including Microsoft windows, Microsoft word, Microsoft Excel, power point, MS project
- Masters or equivalent
Desirable
- Project management qualification eg PRINCE 2, Managing Successful Projects
- Post graduate qualification in business/leadership or working towards
Experience
Essential
- Experience in project management delivery with evidence of leading and managing large scale improvement projects in the health and or community setting
- Management experience in the NHS to include experience at senior level where change management skills have been required within the post
- Management experience in the NHS to include experience at senior level where change management skills have been required within the post
- Project management at a senior level with evidence of leading and managing improvement projects
- Experience of analyzing complex data with multiple components of information in both qualitative and quantitative formats
- Experience of undertaking audits and using measurements for improvement methodology within change projects
- Experience of working with a wide range of stakeholders
Desirable
- Delivering change in theatres / perioperative care
Knowledge
Essential
- Knowledge of research, audit, data collection and analysis methodologies
- Specialist knowledge, practical application and experience in change management, modernisation, service redesign, facilitation and successful implementation of service improvements at a senior level
- Competent in theory and application of service improvement tools and techniques
Desirable
- Knowledge and understanding of current NHS structures and health and social care systems
Skills + Abilities
Essential
- Ability to empathise and build rapport with clinicians, front-line staff, managers and others to influence, motivate and engage them in specific projects
- To ensure successful delivery through stakeholder engagement and transformational strategies
- High level people management skills
- Ability to receive, process, summarise, interpret and communicate complex, sensitive and contentious information where there are barriers to acceptance and resistance to change
- Excellent facilitation and presentation skills - must be able to manage varying levels of understanding
- Organisational and project management skills, with the ability to manage priorities and achieve delivery against challenging deadlines
- Advanced keyboard skills
- Excellent verbal and written communication skills including ability to write reports, letters, project plans and policy
Desirable
- Skills in delivering and leading service redesign training to groups of diverse health professionals
- Able to grasp opportunities to provide specialist training on an ad hoc basis
Personal Qualities
Essential
- The ability to influence and build positive and productive relationships, at all levels
- High level motivational and negotiating skills to encourage collaborative working across different agencies to improve services to patients
- Able to work effectively in a team or under own direction
- Ability to achieve results under pressure and be self-reliant
- Ability to develop new ideas
- Ability to prioritise and meet tight deadlines
- Ability to communicate information verbally which may be difficult/sensitive or complex to individuals and/or groups
- Commitment and drive to deliver and continually improve patient -centered services
Effort/Environment
Essential
- Ability to treat all employees and other hospital information confidentially
- Deal with frequent interruptions requiring changes within work patterns and be flexible and adaptable
- Resilience and adaptability
- Ability to work across internal organizational boundaries
Person Specification
Qualifications & Training
Essential
- Degree level qualification or equivalent experience
- Registered Clinical Practitioner (Registered Nurse, Operating Department Practitioner)
- Theatres Clinical/operational background/knowledge
- Advanced IT skills
- Use of computer software including Microsoft windows, Microsoft word, Microsoft Excel, power point, MS project
- Masters or equivalent
Desirable
- Project management qualification eg PRINCE 2, Managing Successful Projects
- Post graduate qualification in business/leadership or working towards
Experience
Essential
- Experience in project management delivery with evidence of leading and managing large scale improvement projects in the health and or community setting
- Management experience in the NHS to include experience at senior level where change management skills have been required within the post
- Management experience in the NHS to include experience at senior level where change management skills have been required within the post
- Project management at a senior level with evidence of leading and managing improvement projects
- Experience of analyzing complex data with multiple components of information in both qualitative and quantitative formats
- Experience of undertaking audits and using measurements for improvement methodology within change projects
- Experience of working with a wide range of stakeholders
Desirable
- Delivering change in theatres / perioperative care
Knowledge
Essential
- Knowledge of research, audit, data collection and analysis methodologies
- Specialist knowledge, practical application and experience in change management, modernisation, service redesign, facilitation and successful implementation of service improvements at a senior level
- Competent in theory and application of service improvement tools and techniques
Desirable
- Knowledge and understanding of current NHS structures and health and social care systems
Skills + Abilities
Essential
- Ability to empathise and build rapport with clinicians, front-line staff, managers and others to influence, motivate and engage them in specific projects
- To ensure successful delivery through stakeholder engagement and transformational strategies
- High level people management skills
- Ability to receive, process, summarise, interpret and communicate complex, sensitive and contentious information where there are barriers to acceptance and resistance to change
- Excellent facilitation and presentation skills - must be able to manage varying levels of understanding
- Organisational and project management skills, with the ability to manage priorities and achieve delivery against challenging deadlines
- Advanced keyboard skills
- Excellent verbal and written communication skills including ability to write reports, letters, project plans and policy
Desirable
- Skills in delivering and leading service redesign training to groups of diverse health professionals
- Able to grasp opportunities to provide specialist training on an ad hoc basis
Personal Qualities
Essential
- The ability to influence and build positive and productive relationships, at all levels
- High level motivational and negotiating skills to encourage collaborative working across different agencies to improve services to patients
- Able to work effectively in a team or under own direction
- Ability to achieve results under pressure and be self-reliant
- Ability to develop new ideas
- Ability to prioritise and meet tight deadlines
- Ability to communicate information verbally which may be difficult/sensitive or complex to individuals and/or groups
- Commitment and drive to deliver and continually improve patient -centered services
Effort/Environment
Essential
- Ability to treat all employees and other hospital information confidentially
- Deal with frequent interruptions requiring changes within work patterns and be flexible and adaptable
- Resilience and adaptability
- Ability to work across internal organizational boundaries
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
