Job summary
Converged Infrastructure L1 Technician
Band 5 (+ High Cost Living Allowance)
Full time - 37.5 hours a week (plus on-call)
Permanent
We are looking for a highly motivated Data/VoiceTechnician to join our friendly and busy IT Department looking after the Lewisham & Greenwich NHS Trust IT network.
Main duties of the job
The successful candidate will take a lead role in supporting the existing systems and network with special responsibilities for delivering 2nd/3rdline technical support, installation, repair and maintenance of IP telephony and associated systems and mobile devices and assist with support of the network infrastructure.
The jobholder will also be expected to support users of other systems that are provided by the IT department and knowledge of those systems is also desirable.
The jobholder will have at least three years' experience of working in IT, with strong IT technical skills and the ability to manage and prioritise a busy workload. Experience of working in a clinical environment would be an advantage but is not essential. The jobholder will also have excellent customer service skills and thrive on working as part of a team. Excellent administrative, numerical and organisational skills are essential.
About us
Lewisham and Greenwich NHS Trust is wholly committed to maintaining our leading position in the use of information technology to support the delivery of high-quality patient care to the people of Lewisham and Greenwich.
We operate two hospitals with a modern network, hospital information system, PACS, and a wide range of supporting IT systems, and are in the process of adopting a digital transformation program guided by NHS Digital.
Job description
Job responsibilities
The post holder will be responsible for the efficient day to day operation of all LGTs IT and Communication equipment, Converged Voice and Data Networks, Client/Server environment, desktop equipment and data centres and will assist the Technical Architect/Deputy Network Manager in the installation and implementation of all changes to the said environment
Full driving licence is requirement.
Job description
Job responsibilities
The post holder will be responsible for the efficient day to day operation of all LGTs IT and Communication equipment, Converged Voice and Data Networks, Client/Server environment, desktop equipment and data centres and will assist the Technical Architect/Deputy Network Manager in the installation and implementation of all changes to the said environment
Full driving licence is requirement.
Person Specification
Qualifications and Training
Essential
- Degree or equivalent IT qualification or equivalent experience.
- Post graduate qualification or equivalent experience.
- Evidence of continual professional development
Desirable
- MS SQL Server
- Active Directory
- Unify or any other VoIP systems
- Desktop Support
- Staging VOIP Handsets
Experience
Essential
- Minimum 5 years' experience directly related to responsibilities specified
Desirable
- NHS Experience
- LAN/WAN Networking Voice over IP
Job Skills, knowledge and abilities
Essential
- Unify or any other VoIP systems
- Multione bleep system
- Network/Datacentre/Wireless Systems
- VOIP / Unified Messaging technologies
Person Specification
Qualifications and Training
Essential
- Degree or equivalent IT qualification or equivalent experience.
- Post graduate qualification or equivalent experience.
- Evidence of continual professional development
Desirable
- MS SQL Server
- Active Directory
- Unify or any other VoIP systems
- Desktop Support
- Staging VOIP Handsets
Experience
Essential
- Minimum 5 years' experience directly related to responsibilities specified
Desirable
- NHS Experience
- LAN/WAN Networking Voice over IP
Job Skills, knowledge and abilities
Essential
- Unify or any other VoIP systems
- Multione bleep system
- Network/Datacentre/Wireless Systems
- VOIP / Unified Messaging technologies
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
