Job summary
The Integrated Local Services (ILS) directorate is seeking applicants for a Deputy General Manager to join the team of 1,000 staff working in adult community care and hospital based services across South East London.
The successful applicant willbe an individual with an excellent track-record in NHS operational management, who can apply their proactive and supportive approach to a range of opportunities and challenges.
Reporting in to the ILS General Manager, this role is 1 of 3 Deputy General Managers who manage 17 teams across the directorate and will be a core member of the multidisciplinary ILS Directorate Management Team.
This role will be the senior operational manager for the following services (this may be subject to change): @home, Intermediate Care Lambeth, Intermediate Care Southwark and Tissue Viability Nurses.
Main duties of the job
This is an exciting opportunity to join a growing team that is working to engage in the NHS agenda to expand healthcare outside of hospital settings. In order to support this ambitious agenda we are seeking someone who has experience of balancing day-to-day operational with the pressures with strategic demands and has supported teams through change.
The successful applicant will have excellent communication skills, experience with improvement work, a commitment to patient care and performance delivery along with robust financial and workforce management knowledge. You will be highly collaborative, systematic and rigorous in your approach, with a high level of emotional intelligence. A strong track-record of successful operational delivery is essential, as is a passionate desire to make a difference to patients and their families.
If you believe you have the skills, enthusiasm and ambition to join our team we welcome your application. We encourage applicants from all backgrounds.
About us
ILS is a large directorate, within Integrated and Specialist Medicine (ISM) clinical group, that currently includes: Health Inclusion Team, Tobacco Dependence Treatment (TDT), Adults with learning disabilities (AWLD), Community Stroke and Neurorehabilitation Services, Community Rehab & Falls Service (CRAFs), Pulross Ward, ILS Pharmacy, Site Admin, TB Nurses, Continence Advisory Service, Neighbourhood Nursing, Palliative and End of Life inc Pal@Home, Heart Failure Nurses, Intermediate Care Lambeth (ICL), Intermediate Care Southwark (ICS), @home, Tissue Viability Nurses (TVN).
Job description
Job responsibilities
Please refer to the job description attached
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Operational Performance Management
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Management and Leadership
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Quality, Risk and Governance
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Financial Management
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Strategy, Change and Service Improvement
Job description
Job responsibilities
Please refer to the job description attached
-
Operational Performance Management
-
Management and Leadership
-
Quality, Risk and Governance
-
Financial Management
-
Strategy, Change and Service Improvement
Person Specification
Education and Qualifications
Essential
- Relevant masters, equivalent professional qualification or equivalent experience
- Evidence of recent continuing professional development
Desirable
- Prince 2 qualification or equivalent experience
Previous Experience
Essential
- Evidence of leading successful project and / or operational performance and improvement; including business case preparation, service initiation / commissioning, contract negotiation, and the development and monitoring of output and outcome measures.
- Extensive operational leadership experience in large complex organisations, including design, development, implementation and management of change in a multiple stakeholder environment.
- Experience of managing large, multi-stranded budgets from a range of income sources and demonstrable evidence of individual, team, financial, process and change management.
Desirable
- Highly developed knowledge and understanding of the changing NHS environment, strategy, and policy agendas
Skills / Knowledge / Ability
Essential
- Extensive knowledge of operations and / or project management methodologies and techniques
- Highly effective people and project management skills
- Work flexibly, prioritise workloads and resource them in response to changing demands
- Excellent interpersonal, communication (written, oral, presentation, facilitation), networking and negotiation skills with a track record in consistently delivering performance targets and writing complex business cases, policies and change
- Excellent organisational skills and the ability to prioritise, meet deadlines and delegate effectively
- A commitment to partnership working, inclusion of a diverse workforce and service integration
Person Specification
Education and Qualifications
Essential
- Relevant masters, equivalent professional qualification or equivalent experience
- Evidence of recent continuing professional development
Desirable
- Prince 2 qualification or equivalent experience
Previous Experience
Essential
- Evidence of leading successful project and / or operational performance and improvement; including business case preparation, service initiation / commissioning, contract negotiation, and the development and monitoring of output and outcome measures.
- Extensive operational leadership experience in large complex organisations, including design, development, implementation and management of change in a multiple stakeholder environment.
- Experience of managing large, multi-stranded budgets from a range of income sources and demonstrable evidence of individual, team, financial, process and change management.
Desirable
- Highly developed knowledge and understanding of the changing NHS environment, strategy, and policy agendas
Skills / Knowledge / Ability
Essential
- Extensive knowledge of operations and / or project management methodologies and techniques
- Highly effective people and project management skills
- Work flexibly, prioritise workloads and resource them in response to changing demands
- Excellent interpersonal, communication (written, oral, presentation, facilitation), networking and negotiation skills with a track record in consistently delivering performance targets and writing complex business cases, policies and change
- Excellent organisational skills and the ability to prioritise, meet deadlines and delegate effectively
- A commitment to partnership working, inclusion of a diverse workforce and service integration
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
