Job summary
Interview date to be confirmed.
The post-holder is responsible for providing project management, improvement and transformation support to ensure outputs within one of our key Digital Transformation programmes are delivered effectively
This is an exciting opportunity to work at the heart of CITI and the Chief Medical Office, driving forward our digital transformation agenda and supporting the Executive Board in delivering its vision for better, faster, fairer healthcare.
The post holder will play an instrumental role in leading one of the Trust's digital transformation and improvement programmes, aimed at embedding clinical best practice in Epic workflows - our Electronic Health Record system. This Charity-funded pilot will enable the reduction of unwarranted variation in clinical care in the view to deliver more consistent, equitable, effective and efficient care to our patients.
Main duties of the job
The key results areas for this posts are:
The post holder will take a lead on one or more improvement and/or transformation aspects of the programme, responsible for planning, day-to-day delivery, and subsequent performance management, adjusting plans as required to ensure that risks and issues are mitigated.
The post holder will promote and utilise recognised methodologies and tools appropriate to their projects whilst working with key stakeholders across the Trust and beyond.
The post holder will work with clinicians and managers to ensure provision of the best possible patient experience and service delivery.
A key role will be the rigorous definition and oversight of the projects including risk and issue management.
The post holder will work collaboratively with internal and external stakeholders to ensure effective management of interdependencies and delivery of objectives.
For full information please refer to the job description and person specification.
About us
The Delivery team is part of the Centre for Innovation, Transformation, and Improvement (CITI). CITI was founded in 2021 under the Deputy Chief Executive (DCE). The DCE is the Executive Director responsible for leading and implementing the Trust's strategy for innovation and improvement, which aims to develop an ecosystem that encourages the acceleration of new knowledge and capabilities and learn from best practices globally, to deliver improvements in patient care, research and education at scale. CITI co-locates multi-faceted teams to provide the focal point for clinical innovators and services seeking to translate ideas or early stage products or improvements into clinical practice. The Centre aims both to incubate and deliver innovations and improvement ideas, projects and programmes, working alongside and for its clinical customers for the benefit of patients.
CITI builds on industry best practice in taking innovation from concept to practice. It aims to foster a culture of innovation and improvement throughout the Trust, and acts as the intellectual home of our core change methodologies.
CITI aims to improve the adoption of new clinical technologies with an agile operational model, delivering a data-driven approach to evaluating performance of novel technologies, creating a sustainable culture of innovation in clinical and operational workforce, and to build enduring partnerships with academia, industry, investors, our communities and other key Stakeholders.
Job description
Job responsibilities
Project Management
Manage the production of transformation and improvement project plans that deliver agreed milestones and objectives.
Develop business cases, including feasibility studies, and detailed scheme designs.
Provide transformation and project management expertise to the individuals in the project team and ensure that the leads have clear responsibilities, priorities, timescales and track delivery.
Design, facilitate and effectively lead project meetings with stakeholders; ensuring breadth in participation and a focus on action planning.
Develop and maintain effective project reporting to project and programme board.
Proactively mitigate risk across all project activity, and assure that programme / project leads and stakeholders are aware.
Determine and allocate staff and other resources for the project, monitoring work allocation and re-allocating as necessary to ensure successful delivery to time, cost and quality.
Use appropriate project management practices and facilitate meetings of clinicians, managers, patients and other partners to agree priorities and action plans.
Proactively monitor progress to ensure the project is managed in line with the Trusts Values, Standing Financial Instructions, project management processes, and in compliance with appropriate legislation, statutory approvals and mandatory standards.
Plan and implement appropriate evaluation and audit of projects across sites and organisations.
Responsible for developing and implementing improvement and programme management policy and best practice across clinical groups and within CITI.
Financial management
- Support Senior Delivery Manager in ensuring that project related business plans are underpinned by detailed and robust financial plans through budget planning and negotiation of appropriate budgets.
- Actively monitor expenditure against budget and address problems at an early stage.
- Manage the commissioning and procurement of products, equipment, services, systems and facilities, as required for the delivery of the project.
- Financial management; responsible for collating, preparing and interpreting financial reports for large project and programmes and interpreting reports, financial statements and business cases including from external suppliers and other health can care partner organisations.
Staff and stakeholder management
Manage engagement plans for transformation and improvement projects proactively to ensure that positive and effective relations are developed and maintained between members of the team, all clients and key internal and external stakeholders throughout the project.
Manage strategies to achieve acceptance, consensus and alignment of views, both formally and informally from senior managers and clinicians.
Use negotiation, persuasion and motivational skills to gain support for the programme across the breadth of stakeholders, including commissioners, patients and providers.
Working with the Patient and Public Engagement and Inclusion team to create effective and innovative methods of ensuring the voice of the patient is at the heart of all we do, leading on embedding this within the work of our Delivery team.
Ensure that delivery plans are developed and regularly updated for all projects. Ensure that effective communication continues throughout the life of the project.
Ensure that satisfactory systems are in place to maintain effective communication within the programme office.
Provide line management and leadership to project team where required, assigning responsibility for individual projects, providing day to day technical support and balancing the workloads of individual team members.
Lead project management and improvement training and model practices to both internal staff members and external stakeholders and partners.
Work in a matrix management style and foster close working relations with other stakeholders.
Provide support and guidance to team members on all aspects of project delivery, including technical areas. Ensure that lessons learned are addressed and taken forward.
For full information please refer to the job description and person specification.
Job description
Job responsibilities
Project Management
Manage the production of transformation and improvement project plans that deliver agreed milestones and objectives.
Develop business cases, including feasibility studies, and detailed scheme designs.
Provide transformation and project management expertise to the individuals in the project team and ensure that the leads have clear responsibilities, priorities, timescales and track delivery.
Design, facilitate and effectively lead project meetings with stakeholders; ensuring breadth in participation and a focus on action planning.
Develop and maintain effective project reporting to project and programme board.
Proactively mitigate risk across all project activity, and assure that programme / project leads and stakeholders are aware.
Determine and allocate staff and other resources for the project, monitoring work allocation and re-allocating as necessary to ensure successful delivery to time, cost and quality.
Use appropriate project management practices and facilitate meetings of clinicians, managers, patients and other partners to agree priorities and action plans.
Proactively monitor progress to ensure the project is managed in line with the Trusts Values, Standing Financial Instructions, project management processes, and in compliance with appropriate legislation, statutory approvals and mandatory standards.
Plan and implement appropriate evaluation and audit of projects across sites and organisations.
Responsible for developing and implementing improvement and programme management policy and best practice across clinical groups and within CITI.
Financial management
- Support Senior Delivery Manager in ensuring that project related business plans are underpinned by detailed and robust financial plans through budget planning and negotiation of appropriate budgets.
- Actively monitor expenditure against budget and address problems at an early stage.
- Manage the commissioning and procurement of products, equipment, services, systems and facilities, as required for the delivery of the project.
- Financial management; responsible for collating, preparing and interpreting financial reports for large project and programmes and interpreting reports, financial statements and business cases including from external suppliers and other health can care partner organisations.
Staff and stakeholder management
Manage engagement plans for transformation and improvement projects proactively to ensure that positive and effective relations are developed and maintained between members of the team, all clients and key internal and external stakeholders throughout the project.
Manage strategies to achieve acceptance, consensus and alignment of views, both formally and informally from senior managers and clinicians.
Use negotiation, persuasion and motivational skills to gain support for the programme across the breadth of stakeholders, including commissioners, patients and providers.
Working with the Patient and Public Engagement and Inclusion team to create effective and innovative methods of ensuring the voice of the patient is at the heart of all we do, leading on embedding this within the work of our Delivery team.
Ensure that delivery plans are developed and regularly updated for all projects. Ensure that effective communication continues throughout the life of the project.
Ensure that satisfactory systems are in place to maintain effective communication within the programme office.
Provide line management and leadership to project team where required, assigning responsibility for individual projects, providing day to day technical support and balancing the workloads of individual team members.
Lead project management and improvement training and model practices to both internal staff members and external stakeholders and partners.
Work in a matrix management style and foster close working relations with other stakeholders.
Provide support and guidance to team members on all aspects of project delivery, including technical areas. Ensure that lessons learned are addressed and taken forward.
For full information please refer to the job description and person specification.
Person Specification
Education
Essential
- Educated to Masters level or equivalent knowledge, skills and experience.
- Formal qualification in Project management (PRINCE 2) to practitioner level or equivalent experience.
- Evidence of recent Continuing Professional Development.
Experience
Essential
- Evidence of managing successful project and / or operational performance and improvement; including business case preparation, service initiation / commissioning, contract negotiation, and the development and monitoring of output and outcome measures.
- Project management experience in managing complex services including design, development, implementation and management of change in a multiple stakeholder environment.
- Experience of managing complex budgets from a range of income sources and demonstrable evidence of individual, team, financial, process and change management.
Desirable
- Knowledge and understanding of the changing NHS environment, strategy, and policy agendas.
- Experience of operating in a consultancy role
- Experience of previous engagement with patients / end users of a service
Skills/Knowledge/Abilities
Essential
- Extensive knowledge of operations and / or project management methodologies and techniques.
- Working knowledge of improvement methodologies and tools
- Extensive knowledge of contract management.
- Excellent understanding and track record of successful change and project management.
- Ability to communicate and engage effectively with senior stakeholders.
- Significant experience of financial management, including collating, preparing and interpreting financial reports for large project and programmes and interpreting reports, financial statements and business cases.
- Significant experience of financial management, including collating, preparing and interpreting financial reports for large project and programmes and interpreting reports, financial statements and business cases.
- Plan and implement appropriate evaluation and audit of projects across sites and organisations.
- Responsible for developing and implementing improvement and programme management policy and best practice across clinical groups and within CITI
- Highly effective people and project management skills.
- Use advanced analytical and judgement skills including understanding and application of complex statistical and numerical data.
- Work flexibly, prioritise workloads and resource them in response to changing demands and requirements.
- Excellent interpersonal, communication (written, oral, presentation, facilitation), networking and negotiation skills with a track record in consistently delivering performance targets and writing complex business cases, policies and change.
- Excellent management skills including motivating and coaching staff.
- Experience of capability development and training in improvement and/or project management methodologies.
- Excellent organisational skills and the ability to prioritise, meet deadlines and delegate effectively.
- Ability to find innovative ways of solving or pre-empting problems.
- IT literate, including competency in MS Office programmes and in particular in Excel and MS Project.
- A commitment to partnership working, inclusion of a diverse workforce and service integration.
- Ability to carry out the physical requirements of the post, with any reasonable adjustment being made under the Equalities Act 2010.
Person Specification
Education
Essential
- Educated to Masters level or equivalent knowledge, skills and experience.
- Formal qualification in Project management (PRINCE 2) to practitioner level or equivalent experience.
- Evidence of recent Continuing Professional Development.
Experience
Essential
- Evidence of managing successful project and / or operational performance and improvement; including business case preparation, service initiation / commissioning, contract negotiation, and the development and monitoring of output and outcome measures.
- Project management experience in managing complex services including design, development, implementation and management of change in a multiple stakeholder environment.
- Experience of managing complex budgets from a range of income sources and demonstrable evidence of individual, team, financial, process and change management.
Desirable
- Knowledge and understanding of the changing NHS environment, strategy, and policy agendas.
- Experience of operating in a consultancy role
- Experience of previous engagement with patients / end users of a service
Skills/Knowledge/Abilities
Essential
- Extensive knowledge of operations and / or project management methodologies and techniques.
- Working knowledge of improvement methodologies and tools
- Extensive knowledge of contract management.
- Excellent understanding and track record of successful change and project management.
- Ability to communicate and engage effectively with senior stakeholders.
- Significant experience of financial management, including collating, preparing and interpreting financial reports for large project and programmes and interpreting reports, financial statements and business cases.
- Significant experience of financial management, including collating, preparing and interpreting financial reports for large project and programmes and interpreting reports, financial statements and business cases.
- Plan and implement appropriate evaluation and audit of projects across sites and organisations.
- Responsible for developing and implementing improvement and programme management policy and best practice across clinical groups and within CITI
- Highly effective people and project management skills.
- Use advanced analytical and judgement skills including understanding and application of complex statistical and numerical data.
- Work flexibly, prioritise workloads and resource them in response to changing demands and requirements.
- Excellent interpersonal, communication (written, oral, presentation, facilitation), networking and negotiation skills with a track record in consistently delivering performance targets and writing complex business cases, policies and change.
- Excellent management skills including motivating and coaching staff.
- Experience of capability development and training in improvement and/or project management methodologies.
- Excellent organisational skills and the ability to prioritise, meet deadlines and delegate effectively.
- Ability to find innovative ways of solving or pre-empting problems.
- IT literate, including competency in MS Office programmes and in particular in Excel and MS Project.
- A commitment to partnership working, inclusion of a diverse workforce and service integration.
- Ability to carry out the physical requirements of the post, with any reasonable adjustment being made under the Equalities Act 2010.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
