Cancer Information Team Lead

Job responsibilities

Information lead focus

Co-ordinate the smooth running of the drop-in information service across Guys and Queen Marys Hospital sites.

Provide specialist advice and/or information from appropriate and up to date resources.

Identify and best meet the needs of walk-in patients, e.g. referrals to signpost and/or refer to other Health Care Professionals (HCPs)/organisations when necessary.

Work closely with the welfare and benefits team lead

Create effective relationships with administrative staff at Dimbleby.

Work collaboratively with the Personalised Care Lead in cancer to support the referrals, screening and delivery of the HOPE end of treatment course.

Work with Psychology support Team (POST) and Complementary Therapy (CT) leads within Dimbleby to develop new ways of responding to and supporting referrals into the service

Join a service project with POST and CT clinicians to develop a group-based approach to better meet the needs of those recently diagnosed with cancer.

Liaise with HCPs, medical teams, clinical nurse specialists

Keep up to date with advances in oncology and haematology, treatment options and potential side effects.

Keep up to date and develop links with supportive services in the local community to improve access to information and support services for diverse service users.

Compile service/service user reports as required.

To act as Health Content lead for cancer information.

Attend Cancer Information team and Dimbleby Cancer Care meetings at Guys and relevant meetings at Guys Cancer at Queen Marys Hospital.

Act as a role model, demonstrating high standards of care and providing clinical leadership in the specialist area.

Create a clear plan and focus for the information support worker role.

Education, teaching, workshops and training

• Attend, develop and present at cancer information events and educational programmes run by specific tumour groups
• Develop workshops based on current initiatives happening within Dimbleby and alongside colleagues.
• Supported to keep up to date with own professional requirements, which will depend on the persons professional background.
• Deliver initiatives related to personalised care
• Build on level 2 psychological skills approaches to cancer care

Research and Development

Lead on audit, service evaluation and research to help develop and showcase the service with a focus on patient experience and evaluation.

Share findings of audit and service evaluations to wider audiences.

Create links with colleagues within Guys cancer to support and create research and innovation within the professional role of the post holder.

Management, Leadership and Service Development

Provide compassionate leadership and management support to facilitate the development of the Cancer Information team

Lead on a project to explore how the information service can be best used and serve people with cancer, significant others, including staff

Work in collaboration with the Dimbleby Leads team on service-wide initiatives.

Be centrally involved with patient inclusion and experience initiatives within Dimbleby.

Present to senior managers at regular performance review meetings the work, activity and areas of development of the information team.

Develop the role according to patients changing needs and research findings within the resources available.

Work with the Cancer Information team, wider Dimbleby Cancer Care service and key partners within the trust to plan and deliver workshops and group support

Maintain accurate records and ensure that confidentiality of information is adhered to.

Organise own work and manage own caseload and practice, identifying and maintaining supportive networks for self and other staff members.

Implement new initiatives where possible to run a cost effective, timely service.

Develop policies and protocols in support of the specialist service.

Implement and work within the Trusts HR policies on all staffing matters, including sickness, capability and disciplinary issues. Take corrective measures if indicated in liaison with Human Resources.

Develop clear job plans for the support worker role and focus of this role.

Adhere to Trust and departmental policies and procedures, ensuring that all staff do the same.

Organise team meetings at an appropriate frequency, recording and circulating minutes of these to ensure a good method of communication within the department at all times and to encourage the exchange and implementation of new ideas and evidence-based practice.

Establish, develop and maintain effective working relationships between clinicians, practitioners and managers within the specialty, across the Trust and in the community.

Build on networking with stakeholders/external charities.

Maintaining the highest possible standard for Macmillan Quality Environment Mark (MQUEM) external accreditation.

General

Act in accordance with the professional practice code of conduct according to professional role (Nursing & Midwifery Council Code of Professional Conduct and Scope of Professional Practice / Allied Health Professional code of conduct, as well as HCPC) and be accountable for their actions at all times.

Maintain up-to-date records. Ensuring that confidentiality is respected and that the standards for Record Keeping are met.

Ensure maintenance of clinical competence in line with professional revalidation needs.

Professional/Statutory Registration

Essential

• Nurse: RN1 on the NMC register. AHP: HCPC Registration, and other relevant qualification

Qualifications/Education

Essential

• Allied Health Professional OR Registered Nurse BSc/1st degree
• Your professional knowledge acquired at degree level will be supplemented by specialist training, experience and short courses to Masters level equivalent.
• Post registration qualification in appropriate area of speciality or equivalent post qualification experience.
• Leadership Course or demonstrate previous team leadership experience

Desirable

• To have or working towards a MSc
• Mentorship

Previous experience

Essential

• Extensive experience of working autonomously within cancer services delivering effective patient focused care.
• Evidence of management and leadership of colleagues.
• Developing patient experience initiatives
• Developing audit, research & service evaluation.
• Experience of working with significant others, e.g. family, partners, of people with cancer
• Experience of working with an ethnically rich and diverse patient group

Desirable

• Experience of working in an information and support setting
• Knowledge of support services and/or benefits
• Experience of working with vulnerable and excluded groups
• Experience in including patients in service delivery
• Experience of working with community and primary care professionals in cancer

Skills/Knowledge/Ability

Essential

• Previous experience of managing, leading and developing staff
• Understanding of personalised care delivery and focus within cancer services
• Clinical, managerial and leadership skills.
• Active listening / counselling skills with the ability to manage complex situations and conversations.
• Evidence of teaching to staff and patients, and facilitating a group space.
• Up to date knowledge of current clinical and professional issues
• Excellent verbal, written, interpersonal & communication skills
• Time management and organisation skills
• Ability to conduct & evaluate own projects successfully
• Knowledge of current clinical issues in cancer effecting patient experience and outcomes
• Ability to design and carry out audit and research
• Good IT Skills
• Ability to delegate to others
• Knowledge of safeguarding concerns and ability to respond to these in an informed and sensitive manner
• Ability to compassionately lead and influence staff
• Confidence in asserting self in a leadership group, senior meetings, and with staff you oversee and manage
• Ability to be aware of ones' own needs to develop and grow in the role
• Ability to deliver holistic needs assessments when required

Desirable

• Ability to interpret and analyse complex data and findings
• Undertaken research
• Attended Level 2 psychological skills training in cancer training and Level 2 supervision group
• Understanding and managing suicide risk in a compassionate and professional manner

Additional information

Essential

• Able to work with a great degree of flexibility and adaptability
• Ability to work at Queen Mary's Hospital and Guy's and St. Thomas' Hospitals
• Self-motivated, proactive and a team player
• Flexible and positive approach to work
• Creative, lateral thinker

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).