Job summary
There are two permanent roles and two secondment/fixed term roles available.
The Assistant Delivery Manager will be an instrumental in delivering the Trust's most significant innovation, transformation and improvement programmes. You will support managers within the Trust's Centre for Innovation, Transformation, and Improvement (CITI) by leading components of the Centre's projects and programmes. This is an exciting opportunity to be working in and alongside our Clinical Groups and supporting teams across the organisation in delivering its vision for better, faster, fairer healthcare.
The post holder will act as ambassador for CITI across the Trust and externally, collaborating closely with internal and external stakeholders. We are looking for a dynamic individual who is driven to fulfil CITI's ambitions to be an exemplar internationally of a function that stimulates and delivers leading innovation, transformation, and improvement.
The interview process will take the form of an assessment centre for which the candidates will be asked to carry out a number of exercises over a period of ~3 hours.
Main duties of the job
o Direct support to front line services to deliver large scale and complex innovation, improvement and transformation programmes.
o Attend key meetings and undertake follow up actions/projects as appropriate-monitoring delivery by others, challenging and securing agreement to take on actions, briefing others and reporting back to the leadership team.
o Take responsibility for tasks on behalf of the delivery leadership team including working with the team to ensure prioritised work is delivered to meet the objectives of the Trust and CITI.
o To support the delivery team in the design and delivery of key projects aligned to the organisation's 'grand challenges' and coordinate clinical groups colleagues in order to enable activities.
o To support teams to identify the optimal patient pathways, by working with services to identify and eliminate waste and maximise quality, efficiency and effectiveness.
o To work collaboratively with service users, clinicians and managers to transform services including where change is introduced with the implementation of digital technology.
o To support services through 'hands on' delivery on projects in Clinical Groups that help them meet operational and strategic goals
o Ensure innovation, improvement and transformation activities are delivered in accordance with the Trust's values.
About us
Guy's and St Thomas' NHS Foundation Trust comprises five of the UK's best known hospitals - Guy's, St Thomas', Evelina London Children's Hospital, Royal Brompton and Harefield - as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation.
We are among the UK's busiest, most successful foundation trusts. We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark.
We have a long tradition of clinical and scientific achievement and - as part of King's Health Partners - we are one of England's eight academic health sciences centres, bringing together world-class clinical services, teaching and research. We have one of the National Institute for Health Research's biomedical research centres, established with King's College London in 2007, as well as dedicated clinical research facilities.
We have around 22,700 staff, making us one of the largest NHS Trusts in the country and one of the biggest employers locally. We aim to reflect the diversity of the communities we serve and continue to develop new and existing partnerships with local people, patients, neighbouring NHS organisations, local authorities and charitable bodies and GPs.
Job description
Job responsibilities
Please refer to the attached Job Description and Person Specification for a full list of role requirements and main responsibilities.
Job description
Job responsibilities
Please refer to the attached Job Description and Person Specification for a full list of role requirements and main responsibilities.
Person Specification
Education / Qualifications
Essential
- Degree level education or equivalent knowledge or equivalent relevant training/experience
- Significant/ extensive management experience or equivalent relevant training/experience
- Degree level education or equivalent knowledge
Desirable
- Evidence of Masters degree
- Project Management qualification
Experience
Essential
- Experience working with very senior individuals
- Experience of working in a large organisation
- Experience of working under pressure, with strict deadlines and dealing with a large range of complex issues with conflicting priorities
- Experience of working in an autonomous way, working to define objectives within given parameters
- Experience of providing improvement and programme management advice to a range of professionals and in various environments.
- Experience of building capability with a variety of stakeholders, including development and maintenance of training materials
- Experience of working with and influencing multiple stakeholders and securing their engagement in change
- Evidence of the ability to persuade teams to take on new ways of working and to consistently challenge the status quo
- Experience of developing, monitoring and managing budgets Evidence of successful delivery of financial and quality benefits within agreed timescales
Desirable
- Experience of working in the NHS
- Experience of a wide range of Trust procedures and practices
- Experience of working across multiple organisations to secure change
- Experience of working in complex clinical environments
Skills / Knowledge / Abilities
Essential
- Excellent organisation skills with the ability to deal with competing demands and high workloads
- Excellent communication skills both orally and written
- Ability to develop and maintain effective working relationships with colleagues of all levels of the organisation
- Ability to prioritise and make decisions, following clear procedures and using initiative to develop new working approaches
- Knowledge and understanding of Trust systems, processes and policies including HR, recruitment and finance
- Understanding confidentiality issues when handling client data, alongside the implications of the Data Protection Act
- Ability to discuss sensitive matters e.g. senior HR matters in a discrete and non-judgemental manner
- Ability to work within a team environment and display initiative when necessary
- Advanced analytical and judgement skills including understanding and application of complex statistical and numerical data
- Highly proficient in the use of Microsoft products including Word, Excel, Visio and PowerPoint. Advanced communication skills both written (complex report writing) and spoken, including expert facilitation skills
- Ability to set out conclusions and recommendations clearly and concisely in a range of styles to reflect the needs of the audience. Ability to present effectively to large groups including senior staff and external professional bodies
- Confidently facilitate meetings and workshops, generating enthusiasm, collaboration and support from participants
- Make clear rational decisions, exercising independent judgement in a professional and competent manner
- Ability to identify and manage risks
- Excellent communication skills
- Listens attentively and speaks clearly and confidently and able to give accurate account of complex matters
- Ability to handle patient data and information in a confidential and sensitive fashion
- Able to work with a great degree of flexibility, adaptability and initiative
- Ability to meet deadlines and complete tasks within competing deadlines
- Maintain a professional approach with a strong sense of quality and can lead by example
- Self aware, self motivated, proactive and a team player
- Interact with a variety of organisational levels, adapting style accordingly
- Ability to listen to, question and challenge ideas when appropriate Demonstrate a commitment to professional development of self and others
Person Specification
Education / Qualifications
Essential
- Degree level education or equivalent knowledge or equivalent relevant training/experience
- Significant/ extensive management experience or equivalent relevant training/experience
- Degree level education or equivalent knowledge
Desirable
- Evidence of Masters degree
- Project Management qualification
Experience
Essential
- Experience working with very senior individuals
- Experience of working in a large organisation
- Experience of working under pressure, with strict deadlines and dealing with a large range of complex issues with conflicting priorities
- Experience of working in an autonomous way, working to define objectives within given parameters
- Experience of providing improvement and programme management advice to a range of professionals and in various environments.
- Experience of building capability with a variety of stakeholders, including development and maintenance of training materials
- Experience of working with and influencing multiple stakeholders and securing their engagement in change
- Evidence of the ability to persuade teams to take on new ways of working and to consistently challenge the status quo
- Experience of developing, monitoring and managing budgets Evidence of successful delivery of financial and quality benefits within agreed timescales
Desirable
- Experience of working in the NHS
- Experience of a wide range of Trust procedures and practices
- Experience of working across multiple organisations to secure change
- Experience of working in complex clinical environments
Skills / Knowledge / Abilities
Essential
- Excellent organisation skills with the ability to deal with competing demands and high workloads
- Excellent communication skills both orally and written
- Ability to develop and maintain effective working relationships with colleagues of all levels of the organisation
- Ability to prioritise and make decisions, following clear procedures and using initiative to develop new working approaches
- Knowledge and understanding of Trust systems, processes and policies including HR, recruitment and finance
- Understanding confidentiality issues when handling client data, alongside the implications of the Data Protection Act
- Ability to discuss sensitive matters e.g. senior HR matters in a discrete and non-judgemental manner
- Ability to work within a team environment and display initiative when necessary
- Advanced analytical and judgement skills including understanding and application of complex statistical and numerical data
- Highly proficient in the use of Microsoft products including Word, Excel, Visio and PowerPoint. Advanced communication skills both written (complex report writing) and spoken, including expert facilitation skills
- Ability to set out conclusions and recommendations clearly and concisely in a range of styles to reflect the needs of the audience. Ability to present effectively to large groups including senior staff and external professional bodies
- Confidently facilitate meetings and workshops, generating enthusiasm, collaboration and support from participants
- Make clear rational decisions, exercising independent judgement in a professional and competent manner
- Ability to identify and manage risks
- Excellent communication skills
- Listens attentively and speaks clearly and confidently and able to give accurate account of complex matters
- Ability to handle patient data and information in a confidential and sensitive fashion
- Able to work with a great degree of flexibility, adaptability and initiative
- Ability to meet deadlines and complete tasks within competing deadlines
- Maintain a professional approach with a strong sense of quality and can lead by example
- Self aware, self motivated, proactive and a team player
- Interact with a variety of organisational levels, adapting style accordingly
- Ability to listen to, question and challenge ideas when appropriate Demonstrate a commitment to professional development of self and others
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
