Job summary
An exciting opportunity has arisen for a Band 5 Assistant Service Manager within the Emergency Department.
The successful candidate must be proactive in their approach, with good problem solving abilities and flexible, can do approach to resolve issues within the Emergency Floor.
We are seeking an enthusiastic, dynamic and innovative individual with excellent communication skills and the ability to build relationships across a multi-professional team and be able to adapt to an evolving service in order to ensure the continuous delivery of high quality patient care.
Main duties of the job
This role will support the Service Manager to deliver operational targets, monitor performance, and directly line manage a team of administrators. The successful candidate will have excellent data and staff management along with analytical skills .
The Successful applicant must be able to lead and motivate teams with a high degree of self-motivation, have an experience of people management and a keen attention to detail. The post holder must be IT literate and have the ability to navigate trust IT systems.
The individual should be adaptable, have excellent organisational and prioritisation skills, excellent communication and problem-solving abilities. The ability to multi task and use initiative in a busy environment is essential.
About us
Guy's and St Thomas' NHS Foundation Trust comprises five of the UK's best known hospitals - Guy's, St Thomas', Evelina London Children's Hospital, Royal Brompton and Harefield - as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation.
We are among the UK's busiest, most successful foundation trusts. We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark.
We strive to recruit and retain the best staff as the dedication and skills of our employees lie at the heart of our organisation and ensure that our services are of the highest quality, safe and focused on our patients.
Job description
Job responsibilities
This role is to support the Service Manager in delivering against targets in a range of service areas. This role will be operationally based and will be working towards supporting our teams and our National targets
The post holder will be responsible for the management of a team or teams of staff including service delivery personnel, medical secretaries and other groups of staff. The post holder will need deliver to offer a high level of administrative support to the clinical team(s).
Job description
Job responsibilities
This role is to support the Service Manager in delivering against targets in a range of service areas. This role will be operationally based and will be working towards supporting our teams and our National targets
The post holder will be responsible for the management of a team or teams of staff including service delivery personnel, medical secretaries and other groups of staff. The post holder will need deliver to offer a high level of administrative support to the clinical team(s).
Person Specification
Knowledge
Essential
- Educated to HNC/Equivalent Diploma/equivalent experience
- GCSE Maths & English
- Track record of significant continuous professional and management development
Skills
Essential
- Leadership and influencing skills
- Strong verbal and written skills
- Highly motivated and ability to work independently
- Ability to respond to changing demands
Desirable
- Financial management and analysis skills
Experience
Essential
- Significant experience of staff supervision/ staff management including recruitment/ retention /appraisal /first line disciplinary and knowledge of budget management issues
- Have significantly contributed to meeting operational objectives
- Experience of delivering Administrative and Clerical Services
Desirable
- Have significantly contributed to meeting strategic objectives
Person Specification
Knowledge
Essential
- Educated to HNC/Equivalent Diploma/equivalent experience
- GCSE Maths & English
- Track record of significant continuous professional and management development
Skills
Essential
- Leadership and influencing skills
- Strong verbal and written skills
- Highly motivated and ability to work independently
- Ability to respond to changing demands
Desirable
- Financial management and analysis skills
Experience
Essential
- Significant experience of staff supervision/ staff management including recruitment/ retention /appraisal /first line disciplinary and knowledge of budget management issues
- Have significantly contributed to meeting operational objectives
- Experience of delivering Administrative and Clerical Services
Desirable
- Have significantly contributed to meeting strategic objectives
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
