Job summary
We are looking for highly motivated and experienced Transport Fleet Controller to join the busy 24/7 Non-Emergency Patient Transport Service (NEPTS) at Guy's and St Thomas'.
NEPTS is available for patients who cannot travel to or from our hospitals using any other method of transport due to their medical or mobility condition, or because their medical condition would otherwise worsen. All requests for patient transport are assessed on medical need. Transport is only provided for patients coming from their home addresses to our Trust sites in South East London, or patients being discharged from our South East London locations to anywhere in mainland UK.
The Transport Fleet Controller is responsible for supporting the NEPTS Transport Shift Managers and NEPTS Transport Manager in delivering a high quality resource and ensuring the smooth running of the Transport Department. Their primary role is the daily management of the Non-Emergency Patient Transport Service (NEPTS) fleet, ensuring that all required resources and specialist equipment is readily available to the NEPTS team enabling our Ambulance Care Assistants (ACA) and Emergency Care Assistants (ECA) to complete patient transfers safely and in line with all Trust and Department of Health policies and guidelines.
Main duties of the job
The specific core responsibility of the post holder will be:
- Ensuring that all vehicles and patient moving equipment are readily available and serviced for use - ensuring defects and routine services are completed and monitored with minimal impact to the operation.
- Utilising the CLERIC system to review future journeys to monitor and plan for vehicle and equipment allocation.
- Using the transport telemetric and CLERIC systems for the daily management of the ambulance fleet.
- Cover shifts, if required, by acting as an Ambulance Care Assistant until a suitable person or resource becomes available.
About us
Our patient transport service is available for patients who cannot travel to or from our hospitals using any other method of transport because of their medical or mobility condition, or because their medical condition would otherwise worsen. We provide the service to the Guys and St Thomas's sites including Renal and cancer services.
We are a large busy and friendly team with our own in-house transport team. We support each other and constantly strive to look for improvements in making our service the best it can possibly be for patients. We are part of the ISO9001 standards and with the processes we have in place our yearly external audits have enabled us to achieve positive results.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person Specification
Qualifications
Essential
- English and Maths to GCSE standard or equivalent
Experience
Essential
- Hold a driver's license with no more than 3 points
- Experienced driver moving patients of all mobility
- Experience in Patient Risk Assessment
- Experience in Vehicle Maintenance systems
- Experience of working and maintaining databases and Microsoft systems.
Desirable
- Experience of working in a customer focussed role within a healthcare profession.
Skills
Essential
- Excellent communication skills, both verbal and non-verbal.
- Motivation to improve the service in cooperation with your team
- Able to demonstrate an awareness of health and safety regulations, especially as they relate to patient care.
- Willingness to undertake training and development and to train others on new systems
Person Specification
Qualifications
Essential
- English and Maths to GCSE standard or equivalent
Experience
Essential
- Hold a driver's license with no more than 3 points
- Experienced driver moving patients of all mobility
- Experience in Patient Risk Assessment
- Experience in Vehicle Maintenance systems
- Experience of working and maintaining databases and Microsoft systems.
Desirable
- Experience of working in a customer focussed role within a healthcare profession.
Skills
Essential
- Excellent communication skills, both verbal and non-verbal.
- Motivation to improve the service in cooperation with your team
- Able to demonstrate an awareness of health and safety regulations, especially as they relate to patient care.
- Willingness to undertake training and development and to train others on new systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
