Job summary
We provide a comprehensive range of children's health services, so that we are able to look after patients from antenatal diagnosis through childhood, into adolescence and on into adult services.
The Diabetes services at Evelina London includes a dedicated multidisciplinary team as advocated by the best practice tariff including three diabetes nurse specialists, psychologist, dieticians and a diabetes coordinator. We offer services to children with type 1&2, monogenic/neonatal, post renal transplant diabetes, children retrieved through PICU and surgical patients from other trusts as well as other causes of diabetes.
We are looking for a dynamic family support worker to assist our patients and families to manage their condition and improve their compliance and long term health.
The post holder will work both in the hospital and in the community.The post holder will be accountable to the Diabetes Clinical Nurse Specialists and work particularly closely with the diabetes nurse specialists, dieticians, youth worker and the Diabetes team psychologist.
Whilst some knowledge of Paediatric Diabetes is desirable for this post, training in paediatric diabetes will be provided in post.
Closing date:13th of August 2024
Interview date: 20th of August 2024
Main duties of the job
-Develop a caseload to support the needs, abilities and capacities of children, young people and their caregivers/families
-Collaborate with the referral source and the patient/caregiver/family to develop and implement a patient-centered service plan to meet their social, emotional and developmental needs.
-Facilitate access and referral to appropriate services for additional support that may be required
-Signpost to appropriate parenting education courses and materials for parenting, managing conflict, and motivation in partnership with other professionals in the Diabetes team
-Establish and maintain coordinated working relationships with community social services departments, other professionals and service providers involved with children and families. Assist patients and caregivers/families to access and utilise services.-Participates in staff MDT meetings, virtual clinics
About us
Guy's and St Thomas' NHS Foundation Trust comprises five of the UK's best known hospitals - Guy's, St Thomas', Evelina London Children's Hospital, Royal Brompton and Harefield - as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation.
We have a long tradition of clinical and scientific achievement and - as part of King's Health Partners - we are one of England's eight academic health sciences centres, bringing together world-class clinical services, teaching and research. We have one of the National Institute for Health Research's biomedical research centres, established with King's College London in 2007, as well as dedicated clinical research facilities.
We have around 22,700 staff, making us one of the largest NHS Trusts in the country and one of the biggest employers locally. We aim to reflect the diversity of the communities we serve and continue to develop new and existing partnerships with local people, patients, neighboring NHS organizations, local authorities and charitable bodies and GPs.
We strive to recruit and retain the best staff as the dedication and skills of our employees lie at the heart of our organization and ensure that our services are of the highest quality, safe and focused on our patients.
Job description
Job responsibilities
Develop a caseload to support the needs, abilities and capacities of children, young people and their caregivers/families.Collaborate with the referral source and the patient/caregiver/family to develop and implement a patient-centered service plan to meet their social, emotional and developmental needs.Document service provided and provide written reports in accordance with established policies and procedures.Organize and undertake home visits to patient/families and carers following referrals from the diabetes team.Document patients, caregiver/familys capacity and support them with managing diabetes.Communicate any findings/concerns or patients, caregivers/familys questions to the team.Facilitate access and referral to appropriate services for additional support that may be requiredSignpost to appropriate parenting education courses and materials for parenting, managing conflict, and motivation in partnership with other professionals in the Diabetes teamOperate in accordance with the Trusts child protection policies and procedures. Makes appropriate referrals and supports the Trust social work department in statutory child protection procedures where required.Maintain an awareness of community resources, including health care services, social, economic, recreational, employment and educational services and resources.
Establish and maintain coordinated working relationships with community social services departments, other professionals and service providers involved with children and families. Assist patients and caregivers/families to access and utilise services.Participates in staff MDT meetings, virtual clinics.Support and lead CAF process where required, attend case conferences.
Participate in quality improvement initiatives and committees, and maintain up-to-date knowledge through involvement in appropriate work-related continuing education as required by the employer.Meet the patients/ families and carers in the hospital, at the community or conduct telephone interviews as appropriate in order to provide a productive and flexible service.Maintains accurate records of all contacts, using the Trust electronic database systems.Demonstrate excellent communication skills, verbal and writtenAt times will work without direct supervision and work within set parameters and understand operating procedures.Be fully aware of the potential hazards or risks which may face a lone worker and act in a way that ensures personal safety and the safety of others.Participate in regular clinical supervision with supervisor and initiate the same when requiredWork in collaboration with service users and carers and to acknowledge and value the contribution they make. Undertake training to develop a range of knowledge and skills in order to deliver high quality clinical interventionsRecognize and appropriately address risk factors to children and young people and carers within their healthcare setting and feedback appropriately to the registered practitionerSupport good health for all children and young people within the local community.Prioritise own tasks under the appropriate delegation of the registered practitioner.The post holder will be required to take part in an annual performance appraisal, where this job description will be reviewed, and objectives set.Take appropriate action in emergencies and unexpected events, i.e. contacting on call emergency services, team members etcThe post holder must be able to independently travel around the community
Job description
Job responsibilities
Develop a caseload to support the needs, abilities and capacities of children, young people and their caregivers/families.Collaborate with the referral source and the patient/caregiver/family to develop and implement a patient-centered service plan to meet their social, emotional and developmental needs.Document service provided and provide written reports in accordance with established policies and procedures.Organize and undertake home visits to patient/families and carers following referrals from the diabetes team.Document patients, caregiver/familys capacity and support them with managing diabetes.Communicate any findings/concerns or patients, caregivers/familys questions to the team.Facilitate access and referral to appropriate services for additional support that may be requiredSignpost to appropriate parenting education courses and materials for parenting, managing conflict, and motivation in partnership with other professionals in the Diabetes teamOperate in accordance with the Trusts child protection policies and procedures. Makes appropriate referrals and supports the Trust social work department in statutory child protection procedures where required.Maintain an awareness of community resources, including health care services, social, economic, recreational, employment and educational services and resources.
Establish and maintain coordinated working relationships with community social services departments, other professionals and service providers involved with children and families. Assist patients and caregivers/families to access and utilise services.Participates in staff MDT meetings, virtual clinics.Support and lead CAF process where required, attend case conferences.
Participate in quality improvement initiatives and committees, and maintain up-to-date knowledge through involvement in appropriate work-related continuing education as required by the employer.Meet the patients/ families and carers in the hospital, at the community or conduct telephone interviews as appropriate in order to provide a productive and flexible service.Maintains accurate records of all contacts, using the Trust electronic database systems.Demonstrate excellent communication skills, verbal and writtenAt times will work without direct supervision and work within set parameters and understand operating procedures.Be fully aware of the potential hazards or risks which may face a lone worker and act in a way that ensures personal safety and the safety of others.Participate in regular clinical supervision with supervisor and initiate the same when requiredWork in collaboration with service users and carers and to acknowledge and value the contribution they make. Undertake training to develop a range of knowledge and skills in order to deliver high quality clinical interventionsRecognize and appropriately address risk factors to children and young people and carers within their healthcare setting and feedback appropriately to the registered practitionerSupport good health for all children and young people within the local community.Prioritise own tasks under the appropriate delegation of the registered practitioner.The post holder will be required to take part in an annual performance appraisal, where this job description will be reviewed, and objectives set.Take appropriate action in emergencies and unexpected events, i.e. contacting on call emergency services, team members etcThe post holder must be able to independently travel around the community
Person Specification
Qualifications
Essential
- NVQ level 3 or equivalent
- GSC level 3 equivalent in Maths and English
Desirable
- Evidence of counselling skills
- training in behavioural management
Experience
Essential
- Previous experience as youth/family support worker
- Experience of delivering face to face consultantions
- Experience of working in a team
- Experience of conflict resolution/mediation
- Experience of working in partnerships
Desirable
- Experince in working with families from ethnic minorities
- Experience of working with people that have long term health issues
- Experience of lone working
- Experience of safe guarding
Skills
Essential
- Ability to write and complete accurate records
- Basic computer skills including Excel & Microsoft
- Can demonstrate excellent communication skills
- Can demonstrate time management skills and ability to complete to deadlines
- Understanding of social security and welfare benefits legistation
Desirable
- Has knowledge of child development 0 - 18 years
- Can communicate in second language or BLS/Makaton
- Understanding and knowledge of housing and other legislation and the regulatory framework for housing
- Good working knowledge of CAF process.
Physical
Essential
- Ability to travel independently between community and the hospital
- Able to work flexible hours
Person Specification
Qualifications
Essential
- NVQ level 3 or equivalent
- GSC level 3 equivalent in Maths and English
Desirable
- Evidence of counselling skills
- training in behavioural management
Experience
Essential
- Previous experience as youth/family support worker
- Experience of delivering face to face consultantions
- Experience of working in a team
- Experience of conflict resolution/mediation
- Experience of working in partnerships
Desirable
- Experince in working with families from ethnic minorities
- Experience of working with people that have long term health issues
- Experience of lone working
- Experience of safe guarding
Skills
Essential
- Ability to write and complete accurate records
- Basic computer skills including Excel & Microsoft
- Can demonstrate excellent communication skills
- Can demonstrate time management skills and ability to complete to deadlines
- Understanding of social security and welfare benefits legistation
Desirable
- Has knowledge of child development 0 - 18 years
- Can communicate in second language or BLS/Makaton
- Understanding and knowledge of housing and other legislation and the regulatory framework for housing
- Good working knowledge of CAF process.
Physical
Essential
- Ability to travel independently between community and the hospital
- Able to work flexible hours
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
