Guy's and St Thomas' NHS Foundation Trust

Data and Information Officer

This job is now closed

Job summary

The post-holder will provide high quality data management support and will be responsible for using and maintaining essential databases. The maintenance of the quality and content of the data will be a key function of this post which will be achieved by the validation of the database systems. The post holder will be responsible for the implementation of central filing systems and supporting others to file accurately and effectively. The post holder will be required to accurately enter large amounts of data and to ensure that the data is stored in accordance with the Data Protection Act and relevant guidelines. The post holder will be required to maintain databases that allow queries, reports and data retrieval to be performed in an efficient manner. The post holder may be required to provide other administrative support to the team as required.

Please Note: Vacancy may close early due to high numbers of applications

Main duties of the job

Main Duties

Are you looking for a rewarding and exciting challenge within the NHS? Do you want to be part of a data team, improving the quality of patient experience and making a positive difference to internal procedure? If you are a determined, motivated and well organised individual then this could be just the role for you.

The Cardiovascular Services directorate is looking for an enthusiastic, hardworking individual to provide high quality data management support and will be responsible for using and maintaining essential databases, as well as the implementation and maintenance of central filing systems.

You should be able to demonstrate a high level of communication skills, with the ability to use your own initiative and have a flexible approach to work. You would be required to maintain good working relationships with clinical and non-clinical staff at all levels, along with patients and relatives.

General responsibilities will include:

Data collection, validation and analysis
Ensuring discharge documentation is provided for all patients
Providing high level reports to the Directorate Management Team and Finance
Ensuring appropriate confidentiality of records and information (verbal, written and computerised).

This post offers an opportunity for those wishing to develop a career in the NHS allowing the post holder to develop and improve services and patient experience. No previous NHS experience is required

About us

Our values help us to define and develop our culture, what we do and how we doit. It is important that you understand and reflect these values throughout youremployment with the Trust.The post holder will:a. Put patients firstb. Take pride in what they doc. Respect othersd. Strive to be the beste. Act with integrityOur values and behaviours framework describes what it means for every one of us in the Trust to put our values into action. The framework can be found on our Trust careers pages and GTIntranet.

Date posted

24 July 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£30,279 to £33,116 a year pa

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

196-A&C478

Job locations

Becket House, St Thomas' Hospital

London

SE1 7EH

Job description

Job responsibilities

Professional Responsibilities

Proactively manage information request from trust staff including first point of contact for support and advice on manual and ad-hoc information collection issues.

Analyse and diagnose user requests which will include situations and information, which are wide ranging and require judgement and expertise to decide on the best course of action. Escalate where appropriate.

Act as the first point of contact for resolving all queries; this includes telephone and written enquiries regarding data.

Advise on the interpretation of data and of reports, providing explanation and clarification as required

Responsible for planning and organising work load to meet operational requirements

Provide correspondence, letters, emails and other documents from written copy, follow verbal instructions and generate own correspondence as required

To provide advice and regular training on data management to a range of staff groups.

Information management

Responsible for modifying and validating the databases and to support any development work. Maintain databases and ensure their security and compliance with the data protection act.

Accurately and efficiently enter data on to current databases. This will require a high level of attention to detail and accuracy.

Create and manipulate reports from the current databases to provide information as required, this will include regular reports and ad hoc report.

Undertake analysis of data to support the delivery of the service

Ensure appropriate confidentiality of records and information (verbal, written and computerised).

Maintain the flow of information to all user groups providing both user feedback and information

Provide advice to the department staff on the preferred way in which data collection should be undertaken in accordance with policies

To constantly review, streamline and update processes for recording data, in order to improve data quality within the service. To take part in decision making and influence departmental changes, and contribute to and participate in review of systems, policies and procedures

Assist in planning in advance with the team to provide databases that will meet the needs of the service/project.

Other

Liaise with staff locally and nationally to create appropriate data collection methods and provide reports.

Identify and recommend changes to procedures within the service which will improve the quality of service to patients

Assist with Departmental duties as directed by line manager

To support audit and survey work on behalf of the department.

Work under own initiative seeking advice when necessary and identify areas for improvements

Carry out other departmental duties commensurate with role.

Financial Management

To support the administration of shared departmental resources

Education & Professional Development

To support the induction of new staff within the department

Keep up to date with developments in Data Management whilst maintaining basic competencies