Job summary
An exciting opportunity has arisen to join the South East London Cancer Alliance (SELCA) team as a Cancer Improvement Manager. We are looking for an enthusiastic, self-motivated individual from an NHS clinical, research or senior operational NHS background, with demonstrable experience in the delivery of change management and quality improvement projects.
You will join our small team of Cancer Improvement Managers, each responsible for dedicated management of allotted SELCA Tumour Groups, supporting transformational change across South East London. With a focus on national priorities and local initiatives within the provider organisations, this will involve working with provider organisations and primary care colleagues to design and deliver projects.
The ability to work at a senior level in a cross-cutting multi-organisational setting to facilitate organisational and service change is vital to the success of this role, as is the ability to think, act and work flexibly whilst maintaining a clear view of overall priorities.
Our friendly and dedicated team aims to improve cancer services across South East London, and improve the experience of patients with suspected or diagnosed cancer. The SELCA vision is to provide the very best in cancer service to our patients by improving access, clinical outcomes, patient experience and quality of life for the population of South East London, based on national / international standards and evidence.
Main duties of the job
The key priorities of the role are to:
- Work as part of the SELCA team in supporting delivery of Tumour Group clinical work programme, incorporating NHSE Long Term Plan and National Cancer Programme deliverables.
- Work in partnership with clinical and operational management teams to deliver agreed priorities, and deliver safe, effective and timely access to diagnostics and treatments across SEL.
- Work closely with the Chair[s] of the relevant SELCA Tumour Groups to administrate and deliver a programme of timely, relevant and clinically appropriate Tumour Group meetings.
- Work with other members of the SELCA team to share expertise, learning and best practice.
- To drive improvements in delivering sustaining performance against cancer access standards, particularly for patients with pathways of care that transfer between hospital sites.
- Improve the experience of cancer patients, and enhance their quality of life though promotion of the delivery of excellence in clinical care, research, and education.
- Provide quality assurance of cancer services across the system to reduce variation.
- Ensure that the clinical programme has a central role in reducing unwarranted variation, and addresses inequalities in access, treatment, outcomes and experience for the SEL population.
- Support the implementation of integrated services, pathways, and new models of cancer service, delivered through collaborative work across South East London, promoting a sense of collective responsibility.
About us
South East London Cancer Alliance is hosted by Guy's and St Thomas' NHS Foundation Trust.
Guy's and St Thomas' NHS Foundation Trust comprises five of the UK's best-known hospitals - Guy's, St Thomas', Evelina London Children's Hospital, Royal Brompton and Harefield - as well as community services in Lambeth and Southwark, all with a long history of high-quality care, clinical excellence, research and innovation.
We are among the UK's busiest, most successful foundation trusts. We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark.
We have around 22,700 staff, making us one of the largest NHS Trusts in the country and one of the biggest employers locally. We aim to reflect the diversity of the communities we serve and continue to develop new and existing partnerships with local people, patients, neighbouring NHS organisations, local authorities and charitable bodies and GPs.
Job description
Job responsibilities
Dedicated project management
- To design and lead the progression and delivery of aspects of the SELCA Clinical Work Programme for one or more Tumour Groups (to be confirmed).
- To manage a complex and diverse portfolio, flexing to accommodate changing circumstances, but consistently demonstrating measured change and delivery of outcomes.
- To effectively use methodologies and approaches to deliver transformational change, including maximising quality and enhancing patient experience.
- To adapt existing or design new approaches, to enable the delivery of excellent models of care for cancer patients.
- To ensure that Tumour / Cross-cutting Groups have a central role in reducing unwarranted variation and addresses inequalities in access, treatment, outcomes and experience of cancer patients.
- To capture and share learning from other Cancer Alliances to contribute to best practice thinking on future delivery models and approaches.
- To monitor compliance to ensure that changes made to services conform to best practice.
- To provide timely updates and outcomes to Programme Leads and the Senior Leadership Team within SELCA, producing clear documentation of work outputs and storing these appropriately on network drives.
- To complete appropriate reports and feedback for submission to the boards of appropriate NHS partner organisations, including data and financial analysis, and rationale for change in service provision across one or more of the organisations.
- To support the development of new local protocols and guidance development across South East London, and to influence and ensure adoption across organisational departments and services.
- To meet predefined objectives through independent working and leadership styles across a range of environments including the ability to manage conflict, negotiate and drive change.
Stakeholder Management
- To successfully bring together diverse and complex stakeholder groups, including those with differing agendas, to achieve mutual agreeable outcomes and deliverables.
- To manage, motivate, persuade and influence multiple stakeholders and partners to ensure the timely completion of work across multiple NHS and voluntary organisations.
- To advocate professionally on behalf of SELCA.
- To work effectively with diverse patient groups to involve and engage users and carers in the delivery of service and pathway transformation and improvements.
- To liaise with all relevant stakeholders to negotiate the scope, size and timings of projects, and understand the level of project management and support required.
Delivery / Technical Aspects
- To deliver significant change in a measurable way, ensuring transformational changes are accurately recorded, effectively implemented, and fully sustainable.
- To support the SELCA Tumour Group Programme Lead and Associate Director in elements of programme management and reporting to the regional and national teams.
- To effectively implement service improvement using appropriate techniques and approaches.
- To lead on the development and delivery of audit activities to measure service change and sustainability involving data collection and analysis, ensuring that data is collected consistently.
- To present evidence and recommendations for service change to a range of audiences, including senior stakeholders, patient representative groups, and public groups.
Management of Resources
- To contribute to the development and process of SELCA budget planning for relevant areas, highlighting specific concerns relating to capacity and need within their area of specialty.
- To support the recruitment, buddying and training of similar future SELCA staff posts as required.
- To accommodate and delegate responsibilities amongst a cohort of project managers or service staff to support delivery changes across multiple services.
- To work flexibly within the team as required, with the potential to line manage as required.
Job description
Job responsibilities
Dedicated project management
- To design and lead the progression and delivery of aspects of the SELCA Clinical Work Programme for one or more Tumour Groups (to be confirmed).
- To manage a complex and diverse portfolio, flexing to accommodate changing circumstances, but consistently demonstrating measured change and delivery of outcomes.
- To effectively use methodologies and approaches to deliver transformational change, including maximising quality and enhancing patient experience.
- To adapt existing or design new approaches, to enable the delivery of excellent models of care for cancer patients.
- To ensure that Tumour / Cross-cutting Groups have a central role in reducing unwarranted variation and addresses inequalities in access, treatment, outcomes and experience of cancer patients.
- To capture and share learning from other Cancer Alliances to contribute to best practice thinking on future delivery models and approaches.
- To monitor compliance to ensure that changes made to services conform to best practice.
- To provide timely updates and outcomes to Programme Leads and the Senior Leadership Team within SELCA, producing clear documentation of work outputs and storing these appropriately on network drives.
- To complete appropriate reports and feedback for submission to the boards of appropriate NHS partner organisations, including data and financial analysis, and rationale for change in service provision across one or more of the organisations.
- To support the development of new local protocols and guidance development across South East London, and to influence and ensure adoption across organisational departments and services.
- To meet predefined objectives through independent working and leadership styles across a range of environments including the ability to manage conflict, negotiate and drive change.
Stakeholder Management
- To successfully bring together diverse and complex stakeholder groups, including those with differing agendas, to achieve mutual agreeable outcomes and deliverables.
- To manage, motivate, persuade and influence multiple stakeholders and partners to ensure the timely completion of work across multiple NHS and voluntary organisations.
- To advocate professionally on behalf of SELCA.
- To work effectively with diverse patient groups to involve and engage users and carers in the delivery of service and pathway transformation and improvements.
- To liaise with all relevant stakeholders to negotiate the scope, size and timings of projects, and understand the level of project management and support required.
Delivery / Technical Aspects
- To deliver significant change in a measurable way, ensuring transformational changes are accurately recorded, effectively implemented, and fully sustainable.
- To support the SELCA Tumour Group Programme Lead and Associate Director in elements of programme management and reporting to the regional and national teams.
- To effectively implement service improvement using appropriate techniques and approaches.
- To lead on the development and delivery of audit activities to measure service change and sustainability involving data collection and analysis, ensuring that data is collected consistently.
- To present evidence and recommendations for service change to a range of audiences, including senior stakeholders, patient representative groups, and public groups.
Management of Resources
- To contribute to the development and process of SELCA budget planning for relevant areas, highlighting specific concerns relating to capacity and need within their area of specialty.
- To support the recruitment, buddying and training of similar future SELCA staff posts as required.
- To accommodate and delegate responsibilities amongst a cohort of project managers or service staff to support delivery changes across multiple services.
- To work flexibly within the team as required, with the potential to line manage as required.
Person Specification
Qualifications
Essential
- Master's Degree, or other post-graduate qualifications, or equivalent by virtue of experience
- Evidence of continuing professional development in service improvement and quality improvement, in an NHS clinical or research environment
Skills
Essential
- Advanced communication skills, both written (complex report writing) and verbal (advanced formal presentation skills)
- Confident understanding of routine NHS data and application of data to support service improvement
Experience
Essential
- Proven experience and capability for clinical service management and delivery of quality improvement in NHS organisations
- Extensive experience of project management in delivery of change management
- Experience of service delivery improvement including stakeholder management, project design and identification of resources required
- Good knowledge of cancer pathways and cancer performance/access standards
Person Specification
Qualifications
Essential
- Master's Degree, or other post-graduate qualifications, or equivalent by virtue of experience
- Evidence of continuing professional development in service improvement and quality improvement, in an NHS clinical or research environment
Skills
Essential
- Advanced communication skills, both written (complex report writing) and verbal (advanced formal presentation skills)
- Confident understanding of routine NHS data and application of data to support service improvement
Experience
Essential
- Proven experience and capability for clinical service management and delivery of quality improvement in NHS organisations
- Extensive experience of project management in delivery of change management
- Experience of service delivery improvement including stakeholder management, project design and identification of resources required
- Good knowledge of cancer pathways and cancer performance/access standards
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
