Catering Assistant - Royal Brompton Hospital

Guy's and St Thomas' NHS Foundation Trust

This job is now closed

Job summary

Please note that the following posts are available:

Full Time 37.5 hours per week (5 out of 7 days; including early, late, and weekend shifts)
Part Time 15 hours per week (5 out of 7 days)

We are looking to recruit friendly individuals who will demonstrate a caring and compassionate approach to work, primarily in our retail outlets. You will be involved in all aspects of the food and beverage service to patients, customers, and staff, undertaking the preparation for the service of breakfast, lunch, and dinner.

Other areas of work may include vending services, delivery of function food to all areas of the hospital, and patient meal service when required. You will have varied responsibilities and therefore a positive and cheerful attitude is a must, along with a drive to improve the patient experience.

This role is challenging but rewarding and is ideal for those who are motivated and are team players. Previous experience within a busy catering environment would be beneficial (but not essential). A Level 2 Award in Food Safety for Catering is essential.

Main duties of the job

To deliver an enhanced catering service on the private ward, which is effective and efficient ensuring the highest standards of food safety and customer service are always maintained.
To serve all patients in all aspects of the day to day running of the ward, meals and beverages as per the menu and at the times specified.
To carry out the preparation and service of all manner of foods as detailed by way of menu's on the ward. To comply with instruction on portion control, presentation and recording all information pertaining to the service as may be required.
To assist in ensuring all food and beverages for the mealtime menu and other utensils and commodities are available for the catering service.
To carry out the hygienic cleaning of catering and associated implements required for the patient service to include, light equipment and utensils as detailed in the cleaning schedule or as required ensuring safe and hygienic environment for all users of the service.
To project a friendly and professional attitude to all patients and customers using the services and demonstrate menu/dish knowledge when enquiries are made.

About us

Guy's and St Thomas' NHS Foundation Trust comprises five of the UK's best known hospitals - Guy's, St Thomas', Evelina London Children's Hospital, Royal Brompton and Harefield - as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation.

We are among the UK's busiest, most successful foundation trusts. We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark.

We have a long tradition of clinical and scientific achievement and - as part of King's Health Partners - we are one of England's eight academic health sciences centres, bringing together world-class clinical services, teaching and research. We have one of the National Institute for Health Research's biomedical research centres, established with King's College London in 2007, as well as dedicated clinical research facilities.

We have around 22,700 staff, making us one of the largest NHS Trusts in the country and one of the biggest employers locally. We aim to reflect the diversity of the communities we serve and continue to develop new and existing partnerships with local people, patients, neighbouring NHS organisations, local authorities and charitable bodies and GPs.

Date posted

17 July 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£27,515 a year pro rata per annum (incl. of HCAA)

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

196-COF10291-RBH

Job locations

Royal Brompton Hospital

Sydney Street

London

SW3 6NP

Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for a full list of role requirements and main responsibilities.

Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for a full list of role requirements and main responsibilities.

Person Specification

Previous Catering Experience

Essential

Worked in Catering/ food service

Desirable

Have knowledge of COSHH

Qualifications

Essential

GCSE grades A-C in English and Maths
CIEH Level 2 Award in Food Safety in Catering
NVQ - Customer Services Certificate

Desirable

CIEH Level 3 Award in Supervising Food Safety in Catering
Food Allergen Certificate

Good customer service skills

Essential

Worked with the public

Desirable

worked in hospital environment

Can read and write English

Essential

Can complete forms

Desirable

Good allergens knowledge

Team work and self motivated

Essential

Be able to explain experience of team work and being self motivated

Desirable

Be willing to learn and take guidance

Person Specification

Previous Catering Experience

Essential

Worked in Catering/ food service

Desirable

Have knowledge of COSHH

Qualifications

Essential

GCSE grades A-C in English and Maths
CIEH Level 2 Award in Food Safety in Catering
NVQ - Customer Services Certificate

Desirable

CIEH Level 3 Award in Supervising Food Safety in Catering
Food Allergen Certificate

Good customer service skills

Essential

Worked with the public

Desirable

worked in hospital environment

Can read and write English

Essential

Can complete forms

Desirable

Good allergens knowledge

Team work and self motivated

Essential

Be able to explain experience of team work and being self motivated

Desirable

Be willing to learn and take guidance

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information