Job summary
We are looking for an enthusiastic, hard-working Admin to work within the Children's Community Nursing Team based at Sunshine House.
This is an exciting and challenging role in which you would have the opportunity to make a direct positive impact on the patient experience of the children, young people and their families.
As an ideal candidate, you would be organised and able to prioritise your work whilst maintaining accuracy and attention to detail. Strong communication skill would be valuable for this role. We're looking for someone who understands patient confidentiality although previous NHS experience is not essential, and you will receive training in the team until you have settled into your new role.
We can offer you opportunities for personal development within our friendly and supportive team. If you are looking for career progression, this is an excellent starter role to start you on your career path within the NHS If you believe you have the skills and enthusiasm we would love to hear from you. For further details or informal visits please contact Vicky Jovanov, Team Lead at violeta.jovanov@gstt.nhs.uk.
Want to make your application stand out? Visit ourrecruitment website to understand what we're looking for in your application.
*** please note you will be expected to work 8:30am to 04:30pm and 9am to 5pm on rotating basis **
Please Note: Vacancy may close early due to high numbers of applications
Main duties of the job
As an Administrator, you will high quality administrative support to the department. Tasks will include typing, reception duties, customer service, maintaining databases, booking appointments/meeting, filing, organising and booking meeting rooms, ordering supplies, unpacking and packing medical equipment and general administrative support to the Department.
The Administrator will play a key role in the efficient day to day activities of the department. You will often be the first point of contact for the department and will be required to communicate in a professional manner.
About us
We passionately believe in promoting care and compassion to all our patients and provide a holistic child and family-centered approach to all the children and young people in our care. Colleagues working in administrative and clerical roles are a vital part of the Trust and provide essential support to our front-line services and the care we provide to our patients.
We are committed to diversity and inclusion, and creating a sense of belonging and fun for all our teams caring for women, children and families; as we continue to develop new and existing partnerships with local people, patients, neighbouring NHS organisations, local authorities and charitable bodies and GPs, we recognise the huge benefit of our workforce being reflective of the diverse communities we serve.
At Evelina London, we are reminded every day of how important life is, and how important it is to look after the health and wellbeing of our staff as they balance of responsibilities in and out of work. We are committed to supporting flexible working; we want to support you to work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that's job share, part time or another flexible pattern. If it works for the service, we will do our best to make it work for you.
Job description
Job responsibilities
Please see attached Job Description for full details of Duties and Responsibilities.
Main Duties
- Provide high quality administrative support to the department. This may include bookings meeting rooms and hospitality, organising audio-visual equipment, ordering department supplies such as stationery plus any other ad hoc duties.
- Typing and formatting of letters, reports, policies, minutes, presentations, statistics and general correspondence/ documents, as required, using Microsoft Office and other software packages.
- Provide support for meetings, including the preparation and distribution of agendas and taking, transcription and distribution of minutes/ action notes. Follow up of action points arising from meetings.
- Provide administrative support to projects being managed within the service as directed.
- Provide administrative support within the service, including cross cover for administrative team members as required, including deputising for the Team Lead for short periods of time.
- Providing support and leadership as well as supervision to the Band 2 administrators.
- Provide advice and support to new or less experienced employees on own administrative duties.
- Maintain departmental databases in a timely and accurate manner. Assist with the collation of data as required.
- Provide excellent customer care to ensure timely, relevant advice and assistance to all GSTT service users.
- Ordering, packing and unpacking medical supplies/equipment
- Undertake any other reasonable duties necessary to ensure the smooth running of the service.
Job description
Job responsibilities
Please see attached Job Description for full details of Duties and Responsibilities.
Main Duties
- Provide high quality administrative support to the department. This may include bookings meeting rooms and hospitality, organising audio-visual equipment, ordering department supplies such as stationery plus any other ad hoc duties.
- Typing and formatting of letters, reports, policies, minutes, presentations, statistics and general correspondence/ documents, as required, using Microsoft Office and other software packages.
- Provide support for meetings, including the preparation and distribution of agendas and taking, transcription and distribution of minutes/ action notes. Follow up of action points arising from meetings.
- Provide administrative support to projects being managed within the service as directed.
- Provide administrative support within the service, including cross cover for administrative team members as required, including deputising for the Team Lead for short periods of time.
- Providing support and leadership as well as supervision to the Band 2 administrators.
- Provide advice and support to new or less experienced employees on own administrative duties.
- Maintain departmental databases in a timely and accurate manner. Assist with the collation of data as required.
- Provide excellent customer care to ensure timely, relevant advice and assistance to all GSTT service users.
- Ordering, packing and unpacking medical supplies/equipment
- Undertake any other reasonable duties necessary to ensure the smooth running of the service.
Person Specification
Qualifications/ Education
Essential
- Good general education with English and Maths to GCSE standard or equivalent
- NVQ 3, City and Guilds certificate level in business administration or evidence of equivalent experience e.g. Experience in administrative roles
Desirable
- Minimum 55+ wpm typing speed
Previous Experience
Essential
- Proven business administration experience which demonstrates the understanding of the key functions to providing an admin support service
- Experience working in a customer service setting
Skills/ Knowledge/ Ability
Essential
- Proficient in use of IT systems and applications, including Microsoft Word, Outlook and Excel
- Ability to work as part of a team as well as using own initiative
- Ability to handle confidential and sensitive information appropriately
- Ability to work methodically in a busy environment and meet deadlines
Desirable
- Experience of working with hospital administration systems e.g. PiMS, CareNotes, and hospital systems
Person Specification
Qualifications/ Education
Essential
- Good general education with English and Maths to GCSE standard or equivalent
- NVQ 3, City and Guilds certificate level in business administration or evidence of equivalent experience e.g. Experience in administrative roles
Desirable
- Minimum 55+ wpm typing speed
Previous Experience
Essential
- Proven business administration experience which demonstrates the understanding of the key functions to providing an admin support service
- Experience working in a customer service setting
Skills/ Knowledge/ Ability
Essential
- Proficient in use of IT systems and applications, including Microsoft Word, Outlook and Excel
- Ability to work as part of a team as well as using own initiative
- Ability to handle confidential and sensitive information appropriately
- Ability to work methodically in a busy environment and meet deadlines
Desirable
- Experience of working with hospital administration systems e.g. PiMS, CareNotes, and hospital systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
