Service Manager - Medical Education

Guy's and St Thomas' NHS Foundation Trust

Information:

This job is now closed

Job summary

An exciting opportunity has arisen to join our Trust as a Service Manager for the Medical Education and Simulation Directorate. The post holder will provide senior management support to the Director of Medical Education and will be responsible for education management reporting and monitoring the quality and governance of the medical education at the Trust.

Your daily work will involve overseeing and implementing effective processes to monitor and track the performance of medical education initiatives. This includes ensuring compliance with quality standards set by NHS England and other relevant bodies. You will exercise delegated authority to address day-to-day management issues, facilitating the seamless delivery of training programmes for junior doctors.

You will work across both our Royal Brompton and Harefield Hospital sites and be based within the the Medical Education office at the Royal Brompton Hospital. You will also form part of the Trust's wider Medical Education Department.

If you are an experienced professional with a passion for advancing medical education, simulation, and ensuring the highest quality training for junior doctors, we encourage you to apply. Join us in contributing to the continuous improvement of medical education within the NHS England framework.

An interview date is yet to be confirmed.

Main duties of the job

The Medical Education Service Manager will be required to support with the day-to-day operational aspects of the Simulation Services across all the sites at GSTT. This includes not only the efficient management of daily activities but also the crucial task of fostering the operational team's growth.

Integral to their responsibilities is the effective management and development of the administrative and technical teams. It is imperative for the manager to establish and maintain audit and quality assurance mechanisms. Collaborating across diverse staff groups, including senior clinical staff, is vital for supporting the design, delivery, and evaluation of simulation programs.

Ensuring the delivery of high-quality training aligns with the set learning objectives outlined by the senior team within Medical Education, faculty, the Trust, Multidisciplinary school, or NHSE. This involves providing specialized knowledge and skills related to simulation and experiential learning, encompassing the adept use of specialized equipment, and developing content for digital interactive learning.

About us

Guy's and St Thomas' NHS Foundation Trust comprises five of the UK's best known hospitals - Guy's, St Thomas', Evelina London Children's Hospital, Royal Brompton and Harefield - as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation.

We are among the UK's busiest, most successful foundation trusts. We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark.

We have a long tradition of clinical and scientific achievement and - as part of King's Health Partners - we are one of England's eight academic health sciences centres, bringing together world-class clinical services, teaching and research. We have one of the National Institute for Health Research's biomedical research centres, established with King's College London in 2007, as well as dedicated clinical research facilities.

We have around 22,700 staff, making us one of the largest NHS Trusts in the country and one of the biggest employers locally. We aim to reflect the diversity of the communities we serve and continue to develop new and existing partnerships with local people, patients, neighbouring NHS organisations, local authorities and charitable bodies and GPs.

Date posted

03 June 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£51,488 to £57,802 a year per annum (incl. of HCAA)

Contract

Permanent

Working pattern

Full-time

Reference number

196-COF10245

Job locations

Royal Brompton and Harefield Hospital

Sydney Street

London

SW3 6NP


Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for a full list of role requirements and main responsibilities.

Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for a full list of role requirements and main responsibilities.

Person Specification

Education and Qualifications

Essential

  • Relevant first degree.
  • Recognised management qualification at postgraduate level and/or equivalent experience.

Desirable

  • Relevant postgraduate qualification.
  • Completion of project management skills course, e.g. PRINCE2

Experience and Knowledge

Essential

  • Experience in administration and co-ordination of postgraduate and/or undergraduate medical education.
  • Experience in running educational events, courses and programmes in an operational and delivery role
  • Track record of success in delivering operational and/or project management.
  • Budget & financial management experience.
  • Experience of writing complex business and project plans with evidence of delivery.
  • Experience of dealing with conflict and working with colleagues to agree remedial action as required.

Desirable

  • Experience of operational and staff management in the NHS.
  • Experience of managing and deciding on complex employment issues including handling grievances and disciplinary issues.

Skills and Abilities

Essential

  • Well-developed business planning skills.
  • Ability to analyse and effectively present performance data and identify areas for improvement.
  • Ability to problem solve and to develop solutions to issues.
  • Excellent organisational skills and time management skills
  • Excellent written English with ability to write clearly to communicate in a confident and supportive manner
  • Excellent written and verbal communication skills
  • Confident presenter
  • Ability to co-ordinate and investigate complaints, including experience of dealing with distressed staff

Personal Qualities

Essential

  • Ability to organise and prioritise own workload for both self and others. Ability to work under pressure and to deadlines.
  • Ability to influence and negotiate at a senior level within the division and wider trust.
  • Ability to enthuse, motivate and involve staff to meet challenging targets by providing direction, reviewing performance, and motivating others
  • Delivery focused, selfmotivated, collaborative, and proactive.
Person Specification

Education and Qualifications

Essential

  • Relevant first degree.
  • Recognised management qualification at postgraduate level and/or equivalent experience.

Desirable

  • Relevant postgraduate qualification.
  • Completion of project management skills course, e.g. PRINCE2

Experience and Knowledge

Essential

  • Experience in administration and co-ordination of postgraduate and/or undergraduate medical education.
  • Experience in running educational events, courses and programmes in an operational and delivery role
  • Track record of success in delivering operational and/or project management.
  • Budget & financial management experience.
  • Experience of writing complex business and project plans with evidence of delivery.
  • Experience of dealing with conflict and working with colleagues to agree remedial action as required.

Desirable

  • Experience of operational and staff management in the NHS.
  • Experience of managing and deciding on complex employment issues including handling grievances and disciplinary issues.

Skills and Abilities

Essential

  • Well-developed business planning skills.
  • Ability to analyse and effectively present performance data and identify areas for improvement.
  • Ability to problem solve and to develop solutions to issues.
  • Excellent organisational skills and time management skills
  • Excellent written English with ability to write clearly to communicate in a confident and supportive manner
  • Excellent written and verbal communication skills
  • Confident presenter
  • Ability to co-ordinate and investigate complaints, including experience of dealing with distressed staff

Personal Qualities

Essential

  • Ability to organise and prioritise own workload for both self and others. Ability to work under pressure and to deadlines.
  • Ability to influence and negotiate at a senior level within the division and wider trust.
  • Ability to enthuse, motivate and involve staff to meet challenging targets by providing direction, reviewing performance, and motivating others
  • Delivery focused, selfmotivated, collaborative, and proactive.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Guy's and St Thomas' NHS Foundation Trust

Address

Royal Brompton and Harefield Hospital

Sydney Street

London

SW3 6NP


Employer's website

https://www.guysandstthomas.nhs.uk/careers/careers.aspx (Opens in a new tab)


Employer details

Employer name

Guy's and St Thomas' NHS Foundation Trust

Address

Royal Brompton and Harefield Hospital

Sydney Street

London

SW3 6NP


Employer's website

https://www.guysandstthomas.nhs.uk/careers/careers.aspx (Opens in a new tab)


For questions about the job, contact:

Operational Lead

John Pearcey

j.pearcey@rbht.nhs.uk

07985638459

Date posted

03 June 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£51,488 to £57,802 a year per annum (incl. of HCAA)

Contract

Permanent

Working pattern

Full-time

Reference number

196-COF10245

Job locations

Royal Brompton and Harefield Hospital

Sydney Street

London

SW3 6NP


Supporting documents

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