Job summary
As part of Guy's and St Thomas' NHS Foundation Trust, Evelina London is there for children, young people and women from London to South East England and provides specialist care for families around the UK and across the world.
Every year, the number of children and young people Evelina London cares for, in our hospitals and throughout our local community, continues to grow. We support families from pre-conception, before birth, throughout childhood and into adult life.
Right in the heart of vibrant London, we benefit from excellent transport links, we have staff working here from the local areas, spanning across London, and further afield into the home counties.
We strive to recruit and retain staff who are motivated to develop and learn with us as we continually strive to ensure that our services are of the highest quality, safe, and focused on women, children and their families.
Here is a snippet of what our staff say about us, and working here:
"I see how supportive the team are and how important it is to provide the best quality care for our patients. Knowing there will always be a friendly face supports why I love working at Evelina London."
Want to make your application stand out? Visit ourrecruitment websiteto understand what we're looking for in your application.
Main duties of the job
We welcome applicants with customer care experience or health and social care experience with families either within the NHS or other environments. If you have not worked in a healthcare setting before, we will support you to transfer and develop your skills, knowledge and passion to flourish, and fulfil the responsibilities in this role. Communication, kindness and compassion are really important attributes in this role and you will be supported to develop your skills within experienced nursing teams.
You should be highly motivated with excellent communication skills and enjoy working with people in a positive, energetic - and at times demanding - environment delivering care for children and families.
About us
Join us, develop and thrive as part of the team making a positive difference to babies, children and young people each and every day. Help us lead the way in providing high quality care in our hospitals and across our local communities. We particularly welcome applicants from our local communities of Lambeth and Southwark.
At Evelina London, we are reminded daily of how important life is, and how important it is to look after the health and wellbeing of our teams as they balance their responsibilities in and out of work. We are committed to support you to work in a way that is best for us and for our patients, and for you.
We are committed to supporting professional development, and have excellent training and educational offerings. Recognising that looking after babies, children and young people is incredibly rewarding, but can also bring challenge we offer amazing resources to help support our staff's emotional wellbeing and resilience.
Job description
Job responsibilities
Please see the attached Job Description for full details of duties and responsibilities.
- Provide excellent customer care skills to ensure patients come first.
- Undertake a range of delegated clinical care duties to deliver agreed plans of care, acting on own initiative.
- Ensure that patients receive high quality clinical care and a good patient experience, having regard for their customs, religious beliefs and doctrines.
- Recognise and avoid situations that may be detrimental to the health and wellbeing of the individuals.
- Act as an advocate for patients within the department, to ensure a patient orientated approach to the delivery of care and to meet standards within the NHS Plan and other relevant guidelines.
- Provide support and assistance to professionals in the implementation of plans of care for individual patients.
- Collect specimens from patients, as directed, and record routine observations of weight, blood pressure, temperature, pulse, respiratory rate. Report any abnormalities and concerns to a Registered Nurse.
- Respond appropriately to clinical emergencies to ensure the patient receives appropriate care.
Job description
Job responsibilities
Please see the attached Job Description for full details of duties and responsibilities.
- Provide excellent customer care skills to ensure patients come first.
- Undertake a range of delegated clinical care duties to deliver agreed plans of care, acting on own initiative.
- Ensure that patients receive high quality clinical care and a good patient experience, having regard for their customs, religious beliefs and doctrines.
- Recognise and avoid situations that may be detrimental to the health and wellbeing of the individuals.
- Act as an advocate for patients within the department, to ensure a patient orientated approach to the delivery of care and to meet standards within the NHS Plan and other relevant guidelines.
- Provide support and assistance to professionals in the implementation of plans of care for individual patients.
- Collect specimens from patients, as directed, and record routine observations of weight, blood pressure, temperature, pulse, respiratory rate. Report any abnormalities and concerns to a Registered Nurse.
- Respond appropriately to clinical emergencies to ensure the patient receives appropriate care.
Person Specification
Qualifications/ Education
Essential
- Evidence of general education e.g. GCSE's or equivalent
- NVQ III in Health care or equivalent qualification in the area of speciality (e.g. Operating Dept. Practice for posts in Theatre)
Skills/Knowledge
Essential
- Clear and accurate written and verbal communication.
- Proven ability to follow instructions as well as on use own initiative
- Understanding of the requirements of patient confidentiality
- Punctual and reliable
- Able and willing to work flexible shift patterns, including weekends and bank holidays, according to service needs
- Demonstrate ability to use own initiative and work without close supervision
- Able to listen effectively and demonstrate a sympathetic/sensitive approach
Experience
Essential
- Customer care experience
- Proven ability to work within a team as well as on own initiative
- Previous experience of working as a healthcare assistant in a hospital or registered care setting
- Experience of taking clinical observations
Values and behaviour
Essential
Person Specification
Qualifications/ Education
Essential
- Evidence of general education e.g. GCSE's or equivalent
- NVQ III in Health care or equivalent qualification in the area of speciality (e.g. Operating Dept. Practice for posts in Theatre)
Skills/Knowledge
Essential
- Clear and accurate written and verbal communication.
- Proven ability to follow instructions as well as on use own initiative
- Understanding of the requirements of patient confidentiality
- Punctual and reliable
- Able and willing to work flexible shift patterns, including weekends and bank holidays, according to service needs
- Demonstrate ability to use own initiative and work without close supervision
- Able to listen effectively and demonstrate a sympathetic/sensitive approach
Experience
Essential
- Customer care experience
- Proven ability to work within a team as well as on own initiative
- Previous experience of working as a healthcare assistant in a hospital or registered care setting
- Experience of taking clinical observations
Values and behaviour
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
