Job summary
Please note, interview dates to be confirmed.
The Assistant Delivery Manager - Health Equity will play an instrumental role in supporting the development and delivery of the Trust's and Charity's health equity evaluation and improvement processes and programmes, with a specific scope around designing, implementing and evaluating strategies, processes and tools to reduce disparities in health outcomes and promote equitable access to healthcare services.
This post will bring specialist knowledge and expertise in health equity to the Trust team and will support GSTT to develop innovative and forward-thinking approaches to delivering equitable healthcare and addressing health inequities through all we undertake at CITI and through Charity bids and grant-funded initiatives. In doing so, this role will support the Trust's ambition to become a national and international exemplar in this space.
Across everything we do, we look to increase our impact by sharing and connecting with others working on better health - from our part of the city to cities around the world. Because a healthier society is our collective endeavour.
You can see full details of the role in the Job Description attached.
The interview process will take the form of an assessment centre for which the candidates will be asked to carry out a number of exercises over a period of ~3 hours.
Main duties of the job
This post holder will act as a source of specialist expertise and advice with respect to Health Equity for the Charity in the grant making lifecycle, while ensuring that charity-funded projects relating to service development or improvement comply with the Trust's statutory and regulatory requirements.
They will be responsible for leading the design and delivery of high quality, large and complex mixed methods evaluations of Charity-funded and CITI programmes from a health-equity perspective.
The post holder will work with clinicians and managers to ensure provision of the best possible patient experience and service delivery.
This role will support the development and implementation of a robust approach for understanding and advancing the Trust's health equity agenda across the Trust; contribute to developing and growing communities of practice in this area.
With the Charity, the post holder will develop insights and deliver support to the development of call outs for proposals or 1:2:1 support to project and service development. Provide advice to grant holders in the delivery of charity funded projects.
They will also support on the development and maintenance of Health Equity evaluation of incoming Charity bids and Charity-funded initiatives. They will support the evaluation of Trust-led public health interventions using a variety of research and evaluation techniques to understand what works and contribute to the evidence base underpinning health protection practice.
About us
CITI at Guy's and St Thomas's was newly founded in 2021 under the Deputy Chief Executive (DCE). The DCE is the Executive Director responsible for leading and implementing the Trust's strategy for innovation and improvement, which aims to develop an ecosystem that encourages the acceleration of new knowledge and capabilities and learn from best practices globally, to deliver improvements in patient care, research and education at scale. CITI co-locates multi-faceted teams to provide the focal point for clinical innovators and services seeking to translate ideas or early stage products or improvements into clinical practice. The Centre aims both to incubate and deliver innovations and improvement ideas, projects and programmes, working alongside and for its clinical customers for the benefit of patients.
CITI builds on industry best practice in taking innovation from concept to practice. It aims to foster a culture of innovation and improvement throughout the Trust, and acts as the intellectual home of our core change methodologies.
CITI aims to improve the adoption of new clinical technologies with an agile operational model, delivering a data-driven approach to evaluating performance of novel technologies, creating a sustainable culture of innovation in clinical and operational workforce, and to build enduring partnerships with academia, industry, investors, our communities and other key Stakeholders.
Job description
Job responsibilities
Technical subject matter expertise
- To be responsible for supporting the development of, and provide specialised knowledge, support and advice upon the topic of health equity, related policies and key projects and services, as required, across the Charity grant-making lifecycle
- To provide advice to Guys and St Thomas Charities and grant applicants to ensure health equity is embedded throughout grant implementation.
Evaluation and Assessment
- Support the production of key summary information of existing inequities amongst GSTTs patient population, which can be used across the Trust to inform business planning and Charity grant development.
- Support the Senior Deliver Manager to identify and track key measures of population health and inequity on a regular basis.
Subject Matter Expertise and Account Management
- The following duties apply to Trust projects that are funded by the Charity.
- Where it relates to the projects funded by the Charity, to enable grant holders to ensure health equity considerations are taken into account in relation to clinical service transformation and service improvement, working closely with relevant clinical teams to ensure that all relevant stakeholders views are taken into consideration in design and delivery of schemes.
Programme Support Responsibilities
- Support the development and utilisation of a health equity strategy, aims and objectives for CITI and Charity delivery programmes,including research and development to identify, develop and promote best practice.
- Support development of analytics tools that support the assessment of best practice and improvement areas that support the identification and prioritisation of health equity projects and programmes.
Manage programme risks and issues, maintaining logs and communicating escalations clearly
- Support health equity risk and issue identification and management into wider programme management practice within CITI and the Charity.
- Support management of health equity programme risks and issues, clearly documenting and communicating escalations to senior programme management as required.
Delivery of dependencies and benefits across the programme
- Ability to understand and manage highly complex and large-scale transformation and improvement programmes.
- Support management of interdependencies across health equity programmes
Programme facilitation, communication and relationship management
- Support the design, planning and facilitation of workshops, meetings and events with stakeholders for the development of CITIs Health Equity practice; ensuring breadth in participation,achieving forum objectives and producing quality outputs.
- Confidently and coherently present to Clinical Groups and other internal and external relevant forums, including when communicating regular updates (incl. risks) to all stakeholders which would involve imparting sensitive and complex information.
- Build effective working relationships with divisions and other internal and external stakeholders using well developed communication skills to negotiate, influence and reach consensus across senior leaders and programme stakeholders.
Transformation and improvement practice and capability development
- Maintain close links with the communities of practice within the sector and nationally, so that GSTT can input into; learn and benefit from initiatives going on elsewhere and access available sources of funding.
- Regularly scan the horizon and ensure infrastructure is in place to test and review new concepts, models, methods, best practices, products and equipment.
For full information, please refer to Job Description and Person Specifications document.
Job description
Job responsibilities
Technical subject matter expertise
- To be responsible for supporting the development of, and provide specialised knowledge, support and advice upon the topic of health equity, related policies and key projects and services, as required, across the Charity grant-making lifecycle
- To provide advice to Guys and St Thomas Charities and grant applicants to ensure health equity is embedded throughout grant implementation.
Evaluation and Assessment
- Support the production of key summary information of existing inequities amongst GSTTs patient population, which can be used across the Trust to inform business planning and Charity grant development.
- Support the Senior Deliver Manager to identify and track key measures of population health and inequity on a regular basis.
Subject Matter Expertise and Account Management
- The following duties apply to Trust projects that are funded by the Charity.
- Where it relates to the projects funded by the Charity, to enable grant holders to ensure health equity considerations are taken into account in relation to clinical service transformation and service improvement, working closely with relevant clinical teams to ensure that all relevant stakeholders views are taken into consideration in design and delivery of schemes.
Programme Support Responsibilities
- Support the development and utilisation of a health equity strategy, aims and objectives for CITI and Charity delivery programmes,including research and development to identify, develop and promote best practice.
- Support development of analytics tools that support the assessment of best practice and improvement areas that support the identification and prioritisation of health equity projects and programmes.
Manage programme risks and issues, maintaining logs and communicating escalations clearly
- Support health equity risk and issue identification and management into wider programme management practice within CITI and the Charity.
- Support management of health equity programme risks and issues, clearly documenting and communicating escalations to senior programme management as required.
Delivery of dependencies and benefits across the programme
- Ability to understand and manage highly complex and large-scale transformation and improvement programmes.
- Support management of interdependencies across health equity programmes
Programme facilitation, communication and relationship management
- Support the design, planning and facilitation of workshops, meetings and events with stakeholders for the development of CITIs Health Equity practice; ensuring breadth in participation,achieving forum objectives and producing quality outputs.
- Confidently and coherently present to Clinical Groups and other internal and external relevant forums, including when communicating regular updates (incl. risks) to all stakeholders which would involve imparting sensitive and complex information.
- Build effective working relationships with divisions and other internal and external stakeholders using well developed communication skills to negotiate, influence and reach consensus across senior leaders and programme stakeholders.
Transformation and improvement practice and capability development
- Maintain close links with the communities of practice within the sector and nationally, so that GSTT can input into; learn and benefit from initiatives going on elsewhere and access available sources of funding.
- Regularly scan the horizon and ensure infrastructure is in place to test and review new concepts, models, methods, best practices, products and equipment.
For full information, please refer to Job Description and Person Specifications document.
Person Specification
Education/Qualifications
Essential
- Degree level or equivalent experience in a relevant area plus further knowledge to post graduate diploma level equivalent
- Project management methods (e.g. PRINCE2)
- Strong working knowledge of relevant national legislation, policies and local guidance and how these should be applied to stakeholder and public engagement activities. Strong working knowledge of statistical concepts - analysis of quantitative and qualitative data
- Knowledge of data protection legislation and its application in respect to patient data, feedback and involvement
Desirable
- Academic background in social policy / science or social /statistical research
- Strong working knowledge of philanthropic grant-making processes
Experience
Essential
- Significant experience of health equity evaluation to inform change and improvements in healthcare
- Significant experience of the broader health equity agenda and relevance to a variety of public sector organisations
- Significant experience in an operational, strategic or research role in the public or voluntary sector
- Experience of deputising for and representing a more senior member of staff.
- Significant experience of, and ability to write, edit, proof read and coordinate complex internal and external publications, patient and staff information
- Experience of working with senior teams, stakeholders and outside bodies and working across organisations to influence strategies, policies and behaviour.
- Familiarity with health and /or social care service management issues and the ability to understand the pressures
- Project budget management
Skills/Knowledge
Essential
- Technical subject matter expertise skills acquired through demonstrable experience in one or more of the following; oDigital optimisation and transformation / oEvaluation and Measurement / oPatient and Public Engagement
- Specialist knowledge across a range of stakeholder engagement practices, techniques and approaches underpinned by theoretical knowledge from study and relevant practical experience preferably in a social / market research or academic environment.
- Track record in project management of health equity projects
- Proven ability to plan and manage projects, using project management techniques
- Political astuteness - awareness of the internal and external political environment
- Able to provide and receive and distil complex and / or sensitive information and develop appropriate messages
- Sound analytical and judgement skills including making decisions on appropriate approaches to sensitive or complex issues
- Ability to prioritise significant workload in response to changing demands and requirements
- Able to set and review project targets and adjust activity to meet targets
- Ability to work independently in own specialised area of work, with minimal supervision.
- Excellent communication and report writing skills.
- Ability to and experience of developing a wide range of communications materials including publications, presentations, web materials.
- Able to research, prepare and present information across and outside of the organisation at senior level.
- Able to act as a representative of the Trust at, and make presentations to, a range of audiences.
- Ability to work constructively with internal and external partners to create the conditions for successful partnership working
- Advanced knowledge and proven ability of Microsoft Office software (Outlook, PowerPoint and Excel), including the ability to manipulate and analyse large sets of data in Excel
- Able to personally co-ordinate and manage complex data collection and monitoring, recording and audit with ability to identify and analyse trends and patterns
- Good team member and team player, willingness to cross-cover in absence of colleagues
- Commitment to Equal Opportunities & Diversity
- Specialist knowledge of patient and public engagement in grant making organisation including supporting lay people on decision making committees
Person Specification
Education/Qualifications
Essential
- Degree level or equivalent experience in a relevant area plus further knowledge to post graduate diploma level equivalent
- Project management methods (e.g. PRINCE2)
- Strong working knowledge of relevant national legislation, policies and local guidance and how these should be applied to stakeholder and public engagement activities. Strong working knowledge of statistical concepts - analysis of quantitative and qualitative data
- Knowledge of data protection legislation and its application in respect to patient data, feedback and involvement
Desirable
- Academic background in social policy / science or social /statistical research
- Strong working knowledge of philanthropic grant-making processes
Experience
Essential
- Significant experience of health equity evaluation to inform change and improvements in healthcare
- Significant experience of the broader health equity agenda and relevance to a variety of public sector organisations
- Significant experience in an operational, strategic or research role in the public or voluntary sector
- Experience of deputising for and representing a more senior member of staff.
- Significant experience of, and ability to write, edit, proof read and coordinate complex internal and external publications, patient and staff information
- Experience of working with senior teams, stakeholders and outside bodies and working across organisations to influence strategies, policies and behaviour.
- Familiarity with health and /or social care service management issues and the ability to understand the pressures
- Project budget management
Skills/Knowledge
Essential
- Technical subject matter expertise skills acquired through demonstrable experience in one or more of the following; oDigital optimisation and transformation / oEvaluation and Measurement / oPatient and Public Engagement
- Specialist knowledge across a range of stakeholder engagement practices, techniques and approaches underpinned by theoretical knowledge from study and relevant practical experience preferably in a social / market research or academic environment.
- Track record in project management of health equity projects
- Proven ability to plan and manage projects, using project management techniques
- Political astuteness - awareness of the internal and external political environment
- Able to provide and receive and distil complex and / or sensitive information and develop appropriate messages
- Sound analytical and judgement skills including making decisions on appropriate approaches to sensitive or complex issues
- Ability to prioritise significant workload in response to changing demands and requirements
- Able to set and review project targets and adjust activity to meet targets
- Ability to work independently in own specialised area of work, with minimal supervision.
- Excellent communication and report writing skills.
- Ability to and experience of developing a wide range of communications materials including publications, presentations, web materials.
- Able to research, prepare and present information across and outside of the organisation at senior level.
- Able to act as a representative of the Trust at, and make presentations to, a range of audiences.
- Ability to work constructively with internal and external partners to create the conditions for successful partnership working
- Advanced knowledge and proven ability of Microsoft Office software (Outlook, PowerPoint and Excel), including the ability to manipulate and analyse large sets of data in Excel
- Able to personally co-ordinate and manage complex data collection and monitoring, recording and audit with ability to identify and analyse trends and patterns
- Good team member and team player, willingness to cross-cover in absence of colleagues
- Commitment to Equal Opportunities & Diversity
- Specialist knowledge of patient and public engagement in grant making organisation including supporting lay people on decision making committees
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
