Job summary
We are looking for an enthusiastic clinically experienced nurse who can support, lead and manage our Neighbourhood Nursing Teams. This is a great opportunity for someone who demonstrates a creative approach to solving problems and empowering teams.
The post holder will have oversight of the teams and KPI's, ensuring that they meet objectives set and maintains clinical expertise.
The post holder will also provide governance and assurance support, leading on initiatives to improve our service delivery and compliance with standards and expectations.
This role also involves active clinical practice alongside management and visible leadership.
You will be required to work across different sites within Lambeth and Southwark as needed.
You will be a key member of the operational management and development team within the Neighbourhood Nursing Team and expected to contribute to innovative practice and taking the service forward.
Please contact us to discuss particularities of the role.
Closing Date: 10th March 2024
Proposed Interview: 22nd March 2024
Main duties of the job
You will be responsible for the day to day operational management and clinical leadership of the area of responsibility. We are seeking applicants who have coaching experience or willing to study coaching leadership.
The model of nursing we have based our transition on is the Dutch model Buurtzorg. Our coach managers receive support and training in the new model and coaching skills.
You will actively coach and support all members of the Neighbourhood Nursing team to work within the Neighbourhood Nursing model.
About us
Guy's and St Thomas' NHS Foundation Trust comprises five of the UK's best known hospitals - Guy's, St Thomas', Evelina London Children's Hospital, Royal Brompton and Harefield - as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation.
When you join GSTT, you are joining a family. We are committed to looking after the physical, emotional and mental health of all of our staff and have a number of different schemes to promote staff wellbeing.
We know that working shifts and juggling life can be hard and at GSTT we want to ensure that our staff are given support to help them achieve a healthy balance.
From 24 hour free counselling, to reduced membership at our onsite gym and swimming pool, there is something for everyone.
We have a flexible working policy that encourages staff to have conversations with their managers about their individual circumstances ensuring that all requests are given fair consideration. Our ward managers receive training from our amazing e-roster team to help them create equitable staff rotas. These are monitored by the nursing workforce team to ensure that there is safe staffing across clinical areas and also to ensure that all staff are working reasonable shift patterns.
Job description
Job responsibilities
Coaching
Meet with the teams as required to guide, support and coach them to learn and understand the neighbourhood nursing model, ensure the teams are fully trained Support the teams with the fundamentals of the model in making decisions and support them during team meetings to ensure they are following Solution Driven Methods of Interaction to assist them in making joint decisions Active participant in team SDMI meetings Assist the teams in informal approaches to any HR, general or clinical practice concerns, ensure they are aware of trust HR, general and clinical policies and how to use them, coach the team when following any informal part of the HR process Take forward formal cases arising from sickness, other absence and performance related matters Support the teams in following policies and procedures within the trust, facilitate team discussions to identify what can be locally adapted Assist the teams and coach them to understand management duties and practices, ensure they are aware of what management duties is requested of them and how to complete. Support them during the process Meet with other coaches for support, learning and guidance Coach the team to ensure they are following GSTT NN Clinical Governance Framework, escalate to leader any concerns and approach the teams to facilitate discussion and solutions
Professional Leadership and Management
Provide a highly visible, competent and coaching leadership style which is consistent with the Trust values, building and maintaining effective working relationships with managers, staff and external organisations To develop strong networks internally and externally to ensure that best practice is applied within the organisation and that opportunities for development and innovation are maximised Support the teams and the trust in reaching its vision of excellence in everything it does by leading and promoting equal opportunities, fairness, equity and inclusion through best practice working, monitoring, training and evaluation Have an understanding and follow the trust priorities, values and behaviours Have an understanding of the structure and departments in the trust and how to navigate through them Ensure continuing, personal and professional development, taking ownership and accountability for staying up-to-date Ensure the day to day running of the team is efficient, effective and safe Ensure that sickness absence, capability, disciplinary and performance matters are managed appropriately and effectively
Clinical Governance
Have an understanding of national and trust policies and procedures, supporting and coaching teams in the implementation and processes involved in following them. Assist the teams in providing the assurance needed at service, directorate and organisational level Work jointly with business support to monitor necessary reports and databases to ensure robust clinical governance is in place. Liaise with the teams to ensure a robust clinical governance and assurance systems are in place in all areas to evidence and demonstrate KPIs and quality and performance standards Discuss with teams data provided to them by business support to ensure productivity and efficiency is at its highest Ensure that the team is meeting its data quality and performance and quality indicators through monitoring, support, data collection and facilitating quality team discussions Provide communication to the teams where relevant from the trust to ensure teams are aware of trust initiatives, policy changes and important events To ensure the team undertakes benchmarking, audit, research and evaluation as required ensuring that they undertake and implement activity relating to improving care and that the data is submitted on time Facilitate discussions within teams to ensure patient safety and robust safeguarding processes and procedures are in place
Clinical
Must be an expert practitioner and able to support the teams with clinical guidance, Support the teams with complex patient discussions to ensure safety and best practice is maintained for the patients Undertake at least a half day a week in face to face clinical practice. Ensure support is given to the teams to facilitate discussions around clinical competency, training and development and ensuring evidence based practice is followed Support the teams in following clinical policies within the trust, facilitate team discussions to identify what can be locally adapted Support the team when clinical escalation occurs and liaise with leader to ensure patient safety is paramount
Service Development
Support the trust in the development of the Neighbourhood Nursing model liaising with stakeholders and management within the trust to increase awareness and assist in making improvements to the model Provide and support external trusts and departments who are interested in the model Support and coach the teams in change management and encourage ideas to be discussed To contribute to the business planning process and support the transformation of teams to a Neighbourhood Nursing model by contributing to the workforce planning, service improvement and development planning
Education, Training and Mentorship
Participate in relevant Neighbourhood Nursing training where necessary and relevant, support other coaches in this field Participate in a network of coaches, internal and external, to offer and receive support within the Neighbourhood Nursing model and general coaching Undertake any relevant coaching training or events within the trust. Provide support or training to external departments or areas requiring Neighbourhood Nursing knowledge or training Liaise with the Neighbourhood Nursing teams to ensure GSTT NN frameworks are understood and followed Liaise with the teams to ensure they are aware of how to access training and development within the trust and their responsibilities . Monitor mandatory training and ensure teams are meeting PDR and mandatory training requirements Support team members with the implementation of the career framework, when required, for nurses to progress through agenda for change spine points Ensure continuing, personal and professional development, taking ownership and accountability for staying up-to-date
Values and Behaviours
To act as a role model and motivate team members in providing high standards of care Act as a heatshield to the teams by minimising contact to the team from external sources tactfully and professionally Follow and promote the trust values and behaviours to a high standard Ensure mental health and well-being is maintained within the teams and that teams have the support required in working in a different model of nursing
Job description
Job responsibilities
Coaching
Meet with the teams as required to guide, support and coach them to learn and understand the neighbourhood nursing model, ensure the teams are fully trained Support the teams with the fundamentals of the model in making decisions and support them during team meetings to ensure they are following Solution Driven Methods of Interaction to assist them in making joint decisions Active participant in team SDMI meetings Assist the teams in informal approaches to any HR, general or clinical practice concerns, ensure they are aware of trust HR, general and clinical policies and how to use them, coach the team when following any informal part of the HR process Take forward formal cases arising from sickness, other absence and performance related matters Support the teams in following policies and procedures within the trust, facilitate team discussions to identify what can be locally adapted Assist the teams and coach them to understand management duties and practices, ensure they are aware of what management duties is requested of them and how to complete. Support them during the process Meet with other coaches for support, learning and guidance Coach the team to ensure they are following GSTT NN Clinical Governance Framework, escalate to leader any concerns and approach the teams to facilitate discussion and solutions
Professional Leadership and Management
Provide a highly visible, competent and coaching leadership style which is consistent with the Trust values, building and maintaining effective working relationships with managers, staff and external organisations To develop strong networks internally and externally to ensure that best practice is applied within the organisation and that opportunities for development and innovation are maximised Support the teams and the trust in reaching its vision of excellence in everything it does by leading and promoting equal opportunities, fairness, equity and inclusion through best practice working, monitoring, training and evaluation Have an understanding and follow the trust priorities, values and behaviours Have an understanding of the structure and departments in the trust and how to navigate through them Ensure continuing, personal and professional development, taking ownership and accountability for staying up-to-date Ensure the day to day running of the team is efficient, effective and safe Ensure that sickness absence, capability, disciplinary and performance matters are managed appropriately and effectively
Clinical Governance
Have an understanding of national and trust policies and procedures, supporting and coaching teams in the implementation and processes involved in following them. Assist the teams in providing the assurance needed at service, directorate and organisational level Work jointly with business support to monitor necessary reports and databases to ensure robust clinical governance is in place. Liaise with the teams to ensure a robust clinical governance and assurance systems are in place in all areas to evidence and demonstrate KPIs and quality and performance standards Discuss with teams data provided to them by business support to ensure productivity and efficiency is at its highest Ensure that the team is meeting its data quality and performance and quality indicators through monitoring, support, data collection and facilitating quality team discussions Provide communication to the teams where relevant from the trust to ensure teams are aware of trust initiatives, policy changes and important events To ensure the team undertakes benchmarking, audit, research and evaluation as required ensuring that they undertake and implement activity relating to improving care and that the data is submitted on time Facilitate discussions within teams to ensure patient safety and robust safeguarding processes and procedures are in place
Clinical
Must be an expert practitioner and able to support the teams with clinical guidance, Support the teams with complex patient discussions to ensure safety and best practice is maintained for the patients Undertake at least a half day a week in face to face clinical practice. Ensure support is given to the teams to facilitate discussions around clinical competency, training and development and ensuring evidence based practice is followed Support the teams in following clinical policies within the trust, facilitate team discussions to identify what can be locally adapted Support the team when clinical escalation occurs and liaise with leader to ensure patient safety is paramount
Service Development
Support the trust in the development of the Neighbourhood Nursing model liaising with stakeholders and management within the trust to increase awareness and assist in making improvements to the model Provide and support external trusts and departments who are interested in the model Support and coach the teams in change management and encourage ideas to be discussed To contribute to the business planning process and support the transformation of teams to a Neighbourhood Nursing model by contributing to the workforce planning, service improvement and development planning
Education, Training and Mentorship
Participate in relevant Neighbourhood Nursing training where necessary and relevant, support other coaches in this field Participate in a network of coaches, internal and external, to offer and receive support within the Neighbourhood Nursing model and general coaching Undertake any relevant coaching training or events within the trust. Provide support or training to external departments or areas requiring Neighbourhood Nursing knowledge or training Liaise with the Neighbourhood Nursing teams to ensure GSTT NN frameworks are understood and followed Liaise with the teams to ensure they are aware of how to access training and development within the trust and their responsibilities . Monitor mandatory training and ensure teams are meeting PDR and mandatory training requirements Support team members with the implementation of the career framework, when required, for nurses to progress through agenda for change spine points Ensure continuing, personal and professional development, taking ownership and accountability for staying up-to-date
Values and Behaviours
To act as a role model and motivate team members in providing high standards of care Act as a heatshield to the teams by minimising contact to the team from external sources tactfully and professionally Follow and promote the trust values and behaviours to a high standard Ensure mental health and well-being is maintained within the teams and that teams have the support required in working in a different model of nursing
Person Specification
Qualifications
Essential
- First level registered Nurse, Adult Branch, current NMC registration.
- Broad clinical experience within community services or acute adult care
- Nurse prescriber or willingness to undertake training
- A proven track record of operational service management at a senior level in a community/acute hospital environment, including staff management, financial and change management.
- Coaching experience and qualification, or willingness to undertake
- Evidence or equivalent knowledge and experience to Masters level.
Desirable
- Specialist Practitioner District Nurse.
Previous experience
Essential
- Demonstrate previous success in leading, delivering change and performance with and through nursing and multidisciplinary clinical teams
- Evidence of teaching and mentoring
- Experience in Budget management
- Proven ability to analyse complex problems, to develop and successfully implement practical and workable solutions to address them
- Ability to collaborate constructively with internal and external partners to create conditions for successful partnership working
- A good understanding of the changing NHS environment.
- Can demonstrate excellent leadership and role modelling
Skills, Knowledge and Ability
Essential
- Ability to be intellectually flexible to look at ways of working to produce more cost effective and innovative service delivery and partnerships
- A commitment to improving patient services through sustaining a clear performance focus on achieving demanding goals
- Sufficient IT skill to be able to use an electronic patient record system, experience in using all IT systems
- Excellent inter-personal skills. Experiences and ability to communicate effectively with a variety of partners and stakeholders- verbally, in writing and electronically
- Ability to promote the service and gain confidence of and engagement with GPs, primary, community care and secondary care colleagues and Acute clinicians
- Knowledge of the scope of services provided by primary, community, acute providers and social services, including multidisciplinary teams and the interface between them
- Ability to assess risk and escalate appropriately.
Desirable
- Car driver with full UK license
- Knowledge of Neighbourhood Nursing or Buurtzorg
Additional Information
Essential
- High level of work organisation, self motivation, drive for performance and improvement, and flexibility in approach and attitude
- Strong sense of commitment to openness, honesty and integrity in undertaking role
Values & Behaviours
Essential
Person Specification
Qualifications
Essential
- First level registered Nurse, Adult Branch, current NMC registration.
- Broad clinical experience within community services or acute adult care
- Nurse prescriber or willingness to undertake training
- A proven track record of operational service management at a senior level in a community/acute hospital environment, including staff management, financial and change management.
- Coaching experience and qualification, or willingness to undertake
- Evidence or equivalent knowledge and experience to Masters level.
Desirable
- Specialist Practitioner District Nurse.
Previous experience
Essential
- Demonstrate previous success in leading, delivering change and performance with and through nursing and multidisciplinary clinical teams
- Evidence of teaching and mentoring
- Experience in Budget management
- Proven ability to analyse complex problems, to develop and successfully implement practical and workable solutions to address them
- Ability to collaborate constructively with internal and external partners to create conditions for successful partnership working
- A good understanding of the changing NHS environment.
- Can demonstrate excellent leadership and role modelling
Skills, Knowledge and Ability
Essential
- Ability to be intellectually flexible to look at ways of working to produce more cost effective and innovative service delivery and partnerships
- A commitment to improving patient services through sustaining a clear performance focus on achieving demanding goals
- Sufficient IT skill to be able to use an electronic patient record system, experience in using all IT systems
- Excellent inter-personal skills. Experiences and ability to communicate effectively with a variety of partners and stakeholders- verbally, in writing and electronically
- Ability to promote the service and gain confidence of and engagement with GPs, primary, community care and secondary care colleagues and Acute clinicians
- Knowledge of the scope of services provided by primary, community, acute providers and social services, including multidisciplinary teams and the interface between them
- Ability to assess risk and escalate appropriately.
Desirable
- Car driver with full UK license
- Knowledge of Neighbourhood Nursing or Buurtzorg
Additional Information
Essential
- High level of work organisation, self motivation, drive for performance and improvement, and flexibility in approach and attitude
- Strong sense of commitment to openness, honesty and integrity in undertaking role
Values & Behaviours
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
