Job summary
Are you an experienced Software Asset Manager? We are seeking a Software Asset Management expert who has lead Software Asset Management and is ready for the opportunity to create a new vision for Software Asset Management, working within the ITIL Framework, across a complex technology estate.
The Data, Technology and Information directorate is going through a significant period of change as we move forward with a number of strategic technology programmes including cloud first implementation, modernised network capabilities and stabilisation of infrastructure and operating systems. These programmes all support the Trust's digital ambitions, which is underpinned by the significant investment in a new Electronic Health Record (EHR), which will catalyse a programme of work across the Trust to transform the way technology and data is used across our services.
This is an office-based role in Central London.
Main duties of the job
Managing IT software assets on the Guy's and St Thomas' estate, creation of policy, process, and strategy for the management of software assets, auditing and lifecycle management of software assets, being the SME on software licencing and working with the Commercial team on new contracts, renewals, and termination of software use. The role provides audit and assurance to ensure that we are compliant with our licencing contracts, manages the software lifecycle for current products from provision to decommission, creates policy, process and strategy to ensure that software is being used in a cost effective manner, and is a key part of software auditing and annual true up activities for our major contracts.
You will need to have experience of leading organisations through annual auditing and true up exercises with products such as the Microsoft agreements (the ESA Agreements, SKE Agreements, MCA Agreements, and Microsoft Unified Support, in addition to experience of understanding the MOU banding and privileges) and Oracle licencing amongst others.In addition you will also need to be able to advise and guide internal IT and Clinical staff towards the correct model of purchasing licences.
The ability to liaise directly with our software providers and vendors is essential. Experience of using tools such as Snow, Atamis and ServiceNow would be advantageous
Please note applications for this vacancy will close on 24th February 2024 at midnight.
About us
You will be joining one of London's largest NHS Trusts, and playing a key role in ensuring that IT meets the needs of Guy's and St Thomas' Team to fulfil its goal of advancing health and wellbeing, as a local, national and international leader in clinical care, education and research.
The Directorate provides services and products that are used across the Trust. We work closely with the South East London Integrated Care System, and especially with our partners in Kings Health Partners (KHP), Kings College Hospital (KCH), King's College London (KCL) and the Royal Brompton & Harefield NHS Foundation Trust (RBH). This will be formalised into a shared service operating model that will be deployed across GSTT, KCH and RBH.
Job description
Job responsibilities
Information on the role and its requirements can be found in the attached job description and person specification documentation.
Job description
Job responsibilities
Information on the role and its requirements can be found in the attached job description and person specification documentation.
Person Specification
Qualifications Education
Essential
- Educated to Degree Level Or equivalent
- CSAM Champ Qualification
- IT Technical Qualification for Example MCSE
Previous Experience
Essential
- Knowledge of SNOW Licence Manager or similar industry standard audit and discovery tool
- Previous experience of working with suppliers and liaising with third party organisations
- Experience of working with Service Level Agreements in conjunction with suppliers
- Experience of working to recognised support standards eg ITIL or FAST
Desirable
- Experience of managing complex Enterprise Agreements for large numbers of users, such as Microsoft
- Certified on SNOW Licence Manager, or similar software such as Flexera
Skills/ Knowledge/ Ability
Essential
- A high standard of written and verbal communication skills - can explain complex requirements in a clear and concise manner
- Ability to deal confidently with 3rd party suppliers and build effective working relationships
- Able to prioritise workloads and resource them in response to changing demands and requirements
- In depth knowledge and understanding of key vendor licensing schemes and related compliance obligations
- Advanced user of Microsoft Office products. (Word, Excel,Visio, PowerPoint, Project
- Exposure to Service Management Systems and tooling, for example ServiceNow
Person Specification
Qualifications Education
Essential
- Educated to Degree Level Or equivalent
- CSAM Champ Qualification
- IT Technical Qualification for Example MCSE
Previous Experience
Essential
- Knowledge of SNOW Licence Manager or similar industry standard audit and discovery tool
- Previous experience of working with suppliers and liaising with third party organisations
- Experience of working with Service Level Agreements in conjunction with suppliers
- Experience of working to recognised support standards eg ITIL or FAST
Desirable
- Experience of managing complex Enterprise Agreements for large numbers of users, such as Microsoft
- Certified on SNOW Licence Manager, or similar software such as Flexera
Skills/ Knowledge/ Ability
Essential
- A high standard of written and verbal communication skills - can explain complex requirements in a clear and concise manner
- Ability to deal confidently with 3rd party suppliers and build effective working relationships
- Able to prioritise workloads and resource them in response to changing demands and requirements
- In depth knowledge and understanding of key vendor licensing schemes and related compliance obligations
- Advanced user of Microsoft Office products. (Word, Excel,Visio, PowerPoint, Project
- Exposure to Service Management Systems and tooling, for example ServiceNow
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
