Job summary
To support a proactive, energetic and integrated approach to information governance, records management and the Registration Authority through development and maintenance of robust and effective procedures, policies, systems and processes that ensure the function is embedded across the organisation. To provide specialist knowledge advice and training around information governance, records management and Registration Authority, including FOIA, DPA, information rights, confidentiality and information security.
To deputise for the Head of Information Governance where appropriate, and contribute to the co-ordinated approach to the implementation, ongoing management and monitoring of information governance across the organisation.
To provide clear and accessible guidance to all staff groups, to ensure the organisation meets both its statutory and legal obligations.
To assist in the provision of managed Information Governance services to third party organisations.
Direct management responsibility for Deputy IG Managers and staff under them
Main duties of the job
- Information Governance and Records Management expert
- Support the production of key performance indicators
- Data subject / Information Rights
- Data protection and Confidentiality
- DSPT
- Day to Day management of the Information Governance department
- Any other duties and tasks as may be required, appropriate to the level of the post.
About us
The information Governance team is a diverse and hardworking team. You will be working in an organisation that receives over 1200 SARs and over 100 FOIs a month. This is in addition to large number of daily requests for advice and help. So its busy department where the successful candidate will get a lot of experience of wide variety of work for one of the biggest Trusts in England.
The information Governance team also provide advice and support to all projects and programmes, including the recent EPIC implementation. The team also provide support to various departments on day to day IG issues, are involved in contract reviews and completion of DPIAs.
The team also provide advice to all research projects on IG compliance , support the work of the Trust AI Centre for Value Based Healthcare, the South East Genomic Lab Hub , Health Innovation Network South London, Kings Health Partnership and other Trust hosted organisations.
Job description
Job responsibilities
Information Governance and Records Management
- Support the development, communication and implementation of the Trusts Information Governance Strategy and help to meet national requirements.
- Where appropriate, lead and co-ordinate specific Information Governance initiatives within the Trust, and maintains strategies and policies
- Develop and provide the highest level of specialist knowledge on information governance to the Head of Information Governance, the Board, and senior managers to identify and provide guidance and information.
- Contribute to the development and implementation of corporate policies, procedures, systems and protocols on information governance and records management issues across the Trust
- Contribute to preparations for the annual submission of the Data Security & Protection Toolkit(DSPT), including the collation of information, coordination of inspections and liaison with auditors.
- Support the development of systems and processes to ensure that the Trust achieves compliance with the standards set out in the DSPT.
- Assess the Trusts position against areas of greatest risk and produce action plans to address them.
Support the production of key performance indicators - Manage and maintain training and communication around information governance, ensuring that the dissemination of information remains up-to-date and meets changing requirements.
- Manage Deputy IG Managers and all staff under them.
Data Subject / Information Rights and Confidentiality - Contribute to the development of policy and procedure as appropriate by monitoring legislative and good practice in areas such as;
- Data Protection Act 2018.
- UKGDPR
- Freedom of Information Act 2000
- Environmental Information Regulations 2004
- Re-Use of Public Sector Information Regulations 2015.
- The Access to Health Records Act 1990.
- Responsible for the effective and timely management of requests received under the above legislative frameworks.
- Lead on the management of the Trusts Freedom of Information Publication Scheme, and ensure appropriate systems are in place to maintain its accuracy and completeness, including negotiating with stakeholders and senior staff, as well as judging the appropriate level of content and detail.
- Provide advice and training in relation to data subject/ information rights legislation and confidentiality good practice.
- Prepare and review monthly reports for senior management, providing appropriate analysis, advice and support.
- Support the Head of Information Governance with the management of appeals, internal reviews and complaints, liaising with the Information Commissioners Office.
Other Responsibilities - Ensure that systems and procedures are in place to collect evidence and develop action plans to meet the Trusts performance requirements. for the DSPT assessment and Trust audit programme.
- Support an effective programme of auditing, training and awareness-raising around information governance and health and corporate records.
- Has freedom to take action on Trust wide day-to-day information governance, RA and records management issues, escalating as appropriate.
- Any other duties and tasks as may be required, appropriate to the level of the post.
Job description
Job responsibilities
Information Governance and Records Management
- Support the development, communication and implementation of the Trusts Information Governance Strategy and help to meet national requirements.
- Where appropriate, lead and co-ordinate specific Information Governance initiatives within the Trust, and maintains strategies and policies
- Develop and provide the highest level of specialist knowledge on information governance to the Head of Information Governance, the Board, and senior managers to identify and provide guidance and information.
- Contribute to the development and implementation of corporate policies, procedures, systems and protocols on information governance and records management issues across the Trust
- Contribute to preparations for the annual submission of the Data Security & Protection Toolkit(DSPT), including the collation of information, coordination of inspections and liaison with auditors.
- Support the development of systems and processes to ensure that the Trust achieves compliance with the standards set out in the DSPT.
- Assess the Trusts position against areas of greatest risk and produce action plans to address them.
Support the production of key performance indicators - Manage and maintain training and communication around information governance, ensuring that the dissemination of information remains up-to-date and meets changing requirements.
- Manage Deputy IG Managers and all staff under them.
Data Subject / Information Rights and Confidentiality - Contribute to the development of policy and procedure as appropriate by monitoring legislative and good practice in areas such as;
- Data Protection Act 2018.
- UKGDPR
- Freedom of Information Act 2000
- Environmental Information Regulations 2004
- Re-Use of Public Sector Information Regulations 2015.
- The Access to Health Records Act 1990.
- Responsible for the effective and timely management of requests received under the above legislative frameworks.
- Lead on the management of the Trusts Freedom of Information Publication Scheme, and ensure appropriate systems are in place to maintain its accuracy and completeness, including negotiating with stakeholders and senior staff, as well as judging the appropriate level of content and detail.
- Provide advice and training in relation to data subject/ information rights legislation and confidentiality good practice.
- Prepare and review monthly reports for senior management, providing appropriate analysis, advice and support.
- Support the Head of Information Governance with the management of appeals, internal reviews and complaints, liaising with the Information Commissioners Office.
Other Responsibilities - Ensure that systems and procedures are in place to collect evidence and develop action plans to meet the Trusts performance requirements. for the DSPT assessment and Trust audit programme.
- Support an effective programme of auditing, training and awareness-raising around information governance and health and corporate records.
- Has freedom to take action on Trust wide day-to-day information governance, RA and records management issues, escalating as appropriate.
- Any other duties and tasks as may be required, appropriate to the level of the post.
Person Specification
Education
Essential
- Educated to Degree level or equivalent
- Relevant professional qualification
- evidence of continuous professional development
Desirable
- BCS Certificate in Data Protection
- BCS Certificate in Freedom of Information
- BCS Certificate in Information Security
- Management or business certificate or equivalent
- PRINCE2 or other Project Management qualification
Experience
Essential
- Minimum five years experience working in information governance / records (corporate and clinical) management
- Able to apply a range of specialist knowledge and expertise in records management systems
- The ability to identify, interpret and prioritise key information governance issues for senior management and Board review and consideration
- Experience of managing change
- The ability to analyse and review a range of diverse complex information and produce periodic reports for a wide range of audiences
- Experience and ability to work with staff at all levels and external agencies
- Experience in managing staff - including performance management, managing sickness absence and disciplinary issues, managing resource and financial budgets
- Good IT and systems skills
Desirable
- Experience of working in a customer focussed environment
- Experience in recruitment.
- Demonstrable Project Management role
- Minimum one year's experience working with the DSPT
- Experienced in developing and delivering training packages to a range of staff in a variety of settings
- Experience of developing and implementing reporting mechanisms
- Experience and ability to work with managed and independent health professionals,
Skills and Knowledge
Essential
- A thorough understanding of: -GDPR -The Data Protection Act 2018 -The Access to Health Records Act 1990 -The Freedom of Information Act 2000 -Confidentiality: The NHS Code of Practice
- Proficient at verbal and written presentation and communication skills with the confidence to address a variety of internal and external audiences, including senior management, clinicians and the public
- Good understanding of communication strategies and approaches in relation to sensitive and contentious issues and incidents
- Excellent analytical and problem solving skills
- Good facilitation, influencing and conflict resolution skills
- Ability to develop good working relationships within a multidisciplinary team.
- Ability to plan and organise workload under own initiative
- Ability to work to tight deadlines and meet targets
- Excellent organisation skills
Desirable
- Understanding of NHS Data Quality and information flows
- Project management skills ranging across disciplines and levels
- Excellent verbal and written presentation and communication skills to external auditors, audiences, clinicians and the public
- An understanding of issues relating to confidentiality and data protection.
- An understanding of issues relating to equal opportunities.
- proven flexible approach to work
Person Specification
Education
Essential
- Educated to Degree level or equivalent
- Relevant professional qualification
- evidence of continuous professional development
Desirable
- BCS Certificate in Data Protection
- BCS Certificate in Freedom of Information
- BCS Certificate in Information Security
- Management or business certificate or equivalent
- PRINCE2 or other Project Management qualification
Experience
Essential
- Minimum five years experience working in information governance / records (corporate and clinical) management
- Able to apply a range of specialist knowledge and expertise in records management systems
- The ability to identify, interpret and prioritise key information governance issues for senior management and Board review and consideration
- Experience of managing change
- The ability to analyse and review a range of diverse complex information and produce periodic reports for a wide range of audiences
- Experience and ability to work with staff at all levels and external agencies
- Experience in managing staff - including performance management, managing sickness absence and disciplinary issues, managing resource and financial budgets
- Good IT and systems skills
Desirable
- Experience of working in a customer focussed environment
- Experience in recruitment.
- Demonstrable Project Management role
- Minimum one year's experience working with the DSPT
- Experienced in developing and delivering training packages to a range of staff in a variety of settings
- Experience of developing and implementing reporting mechanisms
- Experience and ability to work with managed and independent health professionals,
Skills and Knowledge
Essential
- A thorough understanding of: -GDPR -The Data Protection Act 2018 -The Access to Health Records Act 1990 -The Freedom of Information Act 2000 -Confidentiality: The NHS Code of Practice
- Proficient at verbal and written presentation and communication skills with the confidence to address a variety of internal and external audiences, including senior management, clinicians and the public
- Good understanding of communication strategies and approaches in relation to sensitive and contentious issues and incidents
- Excellent analytical and problem solving skills
- Good facilitation, influencing and conflict resolution skills
- Ability to develop good working relationships within a multidisciplinary team.
- Ability to plan and organise workload under own initiative
- Ability to work to tight deadlines and meet targets
- Excellent organisation skills
Desirable
- Understanding of NHS Data Quality and information flows
- Project management skills ranging across disciplines and levels
- Excellent verbal and written presentation and communication skills to external auditors, audiences, clinicians and the public
- An understanding of issues relating to confidentiality and data protection.
- An understanding of issues relating to equal opportunities.
- proven flexible approach to work
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
