Job summary
Guy's and St Thomas' NHS Foundation Trust strives to maintain a clean and welcoming environment across all its sites.
We are looking for dedicated and dynamic Housekeeping Assistants to join our Community Team.
You will have previous housekeeping experience in a facilities environment and be confident at:
- Delivering exceptional customer service
- Having a commitment to carrying out tasks with a great attention to detail
- Demonstrating a natural ability to work with colleagues as part of a large and diverse team
- Demonstrating flexibility in your role e.g. providing housekeeping support to other areas if required at short notice, including clinical areas.
'Putting Patients First' is one of our Trust Values and all team members must be friendly with a willingness to help patients, visitors and colleagues at all times.
Main duties of the job
The post holder will be responsible for providing an essential and efficient housekeeping service to designated areas; whilst meeting the needs and objectives of both the department and the wider Trust.
We offer range of full time and part time posts across our South East and South West London sites.
About us
Essentia is part of Guy's and St Thomas' and is responsible for all non-clinical healthcare services. Essentia designs, builds and maintains healthcare infrastructure, which is vital to the smooth running of healthcare services. This encompasses everything from construction projects and healthcare planning to waste management, catering, housekeeping, transport and security. Essentia employs around 1,800 people. It combines exceptionally high standards and public sector values with commercial focus, innovative thinking and modern technology to create the best possible patient experience.
What We Offer
We offer a dynamic challenging job in an exciting, fast moving, flexible working environment. We have a strong commitment to your personal and professional development.
In addition, we offer excellent benefits, including:
o The NHS Pension Scheme - one of the most generous and comprehensive in the UK. When you start working for the NHS youautomatically become a member and you will get an excellent package of pension benefits.o Interest free Season Ticket Loano Long Term Service Awardso Subsidised on-site nurseries and childcare voucherso A comprehensive staff health and well-being programmeo Ride to work schemeo Employee assistance programmeo Free stop smoking service
Job description
Job responsibilities
Provides an efficient and effective housekeeping service to their designated areas of responsibility. There will be times that you will be required to work at alternative sites across Community due to the needs and demands of the service.
Conducts a wide range of housekeeping duties including:
- Provides an annual deep clean which include cleaning of all rooms, furniture, fixtures and floors of premises.
- To use heavy duty cleaning machines.
- Vacuums carpets and upholstery; carries out dust control, damp mopping, machine buffing and spray cleaning of hard surfaced flooring.
- Damp dusts furniture and all surfaces, including those at high level; cleans internal glass and removes finger marks e.g. on doors and surrounds.
- Cleans bathroom and kitchen fittings, including toilets, basins/sinks, baths/showers; and removes any bodily fluids present from surfaces, as dictated by local procedures.
- Maintains high standards of tidiness within their designated areas of responsibility.
- Replaces all consumables; ensuring they are fully stocked at all times, including hand towels, hand soap, toilet rolls and waste sacks.
- Empties and cleans waste bins, ensuring items are disposed of both safely and correctly in accordance with the waste and infection control policies.
- Assists with the movement of stores and cleaning materials.
- Carries out their duties in all areas of the Trust, including mental health wards, isolation rooms and barrier nursing areas, including aseptic cleaning, as and when dictated by local procedures.
- Ensures specific work is completed to a satisfactory standard by undertaking routine and ad-hoc environmental quality audits within the scheduled area of work. Utilising performance monitoring systems, either electronic or manual to report areas of concern.
- Utilises image of the service initiatives, ensuring high presentation and commercial standards are maintained at all times; adhering to SLAs and CQC/PLACE audits.
- Contributes to the continuous improvement of the service, increasing client satisfaction and flexible working practices; prepared to offer support and cover on a cross-site basis if necessary.
- Assists other team members as requested by the Housekeeping Team Leader.
- To interact with patients and visitors and follow the trust values whilst carrying out your duties.
Please see the Job Description for the full duties of the role
Job description
Job responsibilities
Provides an efficient and effective housekeeping service to their designated areas of responsibility. There will be times that you will be required to work at alternative sites across Community due to the needs and demands of the service.
Conducts a wide range of housekeeping duties including:
- Provides an annual deep clean which include cleaning of all rooms, furniture, fixtures and floors of premises.
- To use heavy duty cleaning machines.
- Vacuums carpets and upholstery; carries out dust control, damp mopping, machine buffing and spray cleaning of hard surfaced flooring.
- Damp dusts furniture and all surfaces, including those at high level; cleans internal glass and removes finger marks e.g. on doors and surrounds.
- Cleans bathroom and kitchen fittings, including toilets, basins/sinks, baths/showers; and removes any bodily fluids present from surfaces, as dictated by local procedures.
- Maintains high standards of tidiness within their designated areas of responsibility.
- Replaces all consumables; ensuring they are fully stocked at all times, including hand towels, hand soap, toilet rolls and waste sacks.
- Empties and cleans waste bins, ensuring items are disposed of both safely and correctly in accordance with the waste and infection control policies.
- Assists with the movement of stores and cleaning materials.
- Carries out their duties in all areas of the Trust, including mental health wards, isolation rooms and barrier nursing areas, including aseptic cleaning, as and when dictated by local procedures.
- Ensures specific work is completed to a satisfactory standard by undertaking routine and ad-hoc environmental quality audits within the scheduled area of work. Utilising performance monitoring systems, either electronic or manual to report areas of concern.
- Utilises image of the service initiatives, ensuring high presentation and commercial standards are maintained at all times; adhering to SLAs and CQC/PLACE audits.
- Contributes to the continuous improvement of the service, increasing client satisfaction and flexible working practices; prepared to offer support and cover on a cross-site basis if necessary.
- Assists other team members as requested by the Housekeeping Team Leader.
- To interact with patients and visitors and follow the trust values whilst carrying out your duties.
Please see the Job Description for the full duties of the role
Person Specification
Previous experience
Essential
- Experience of working in a healthcare environment
- Cleaning experience
Skills/Knowledge/ Ability
Essential
- Patient / Customer focused
- Works as part of a team
- Self Managing
- Flexible
- Adaptable to change
- Organised
Values
Essential
- Knowledge of patient / customer values
Person Specification
Previous experience
Essential
- Experience of working in a healthcare environment
- Cleaning experience
Skills/Knowledge/ Ability
Essential
- Patient / Customer focused
- Works as part of a team
- Self Managing
- Flexible
- Adaptable to change
- Organised
Values
Essential
- Knowledge of patient / customer values
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
