Job summary
The Transplant, Renal & Urology (TR&U) Directorate at Guy's and St Thomas' NSH Foundation Trust is seeking an experienced, enthusiastic and Service Manager for Benign Urology and Uro-Gynaecology. This is an exciting time to be a part of both of these services with increasing referrals and patient expectations. Our directorate is committed to clinical transformation and innovation and the successful applicant will have multiple opportunities to drive changes.
Main duties of the job
Your role will be to operationally manage the services, provide clear leadership and ensure delivery against our performance goals. You will work closely with service leads, matrons, clinicians, managers and other staff across the Trust and in the local healthcare economy. You will provide proven leadership and expert advice to your teams to help deliver high standards of care and a quality, patient-centered service with an ethos around continuous improvement. You will be self-motivated and able to work autonomously at pace. You will be effective in managing your time, workload and priorities. You will be highly analytical and confident to challenge the status quo while building excellent working relationships that quickly enable you to become a trusted and credible leader across all staff groups. You will be focused on outcomes and motivated by your drive to deliver the highest quality care while ensuring the best possible patient experience. You will be characterised by your commitment to service excellence, and the development of a skilled and caring multi-professional team. In order to be short-listed, you will be expected to provide succinct and clearly referenced evidence which demonstrates that you fulfil the essential requirements for the position.
About us
This role is a permanent full time position accountable to the Deputy General Manager.
We look forward to hearing from you.
Job description
Job responsibilities
To arrange an informal discussion regarding this position, please contact Ala Salameh, DGM for Urology at ala.salameh@gstt.nhs.uk
Job description
Job responsibilities
To arrange an informal discussion regarding this position, please contact Ala Salameh, DGM for Urology at ala.salameh@gstt.nhs.uk
Person Specification
Qualification or equivalent
Essential
- Educated to degree level or equivalent knowledge, skills and experience.
- Evidence of recent Continuing Professional Development.
Previous experience
Essential
- Evidence of managing successful project and / or operational performance and improvement; including the development and monitoring of output and outcome measures.
- Operational experience in managing specific services including design, development, implementation and management of change in a multi-professional environment.
- Experience of managing complex budgets from a range of income sources and demonstrable evidence of individual, team, financial, process and change management.
Desirable
- Knowledge and understanding of the changing NHS environment.
Skills / Knowledge / Ability
Essential
- Knowledge of operations and / or project management methodologies and techniques
- Use analytical and judgement skills including understanding and application of complex statistical and numerical data.
- Excellent interpersonal, communication (written, oral, presentation, facilitation), networking and negotiation skills.
- Excellent organisational skills and the ability to prioritise, meet deadlines and delegate effectively.
- Ability to find innovative ways of solving or pre-empting problems
- IT literate, including competency in MS Office programmes and in particular in Excel.
Person Specification
Qualification or equivalent
Essential
- Educated to degree level or equivalent knowledge, skills and experience.
- Evidence of recent Continuing Professional Development.
Previous experience
Essential
- Evidence of managing successful project and / or operational performance and improvement; including the development and monitoring of output and outcome measures.
- Operational experience in managing specific services including design, development, implementation and management of change in a multi-professional environment.
- Experience of managing complex budgets from a range of income sources and demonstrable evidence of individual, team, financial, process and change management.
Desirable
- Knowledge and understanding of the changing NHS environment.
Skills / Knowledge / Ability
Essential
- Knowledge of operations and / or project management methodologies and techniques
- Use analytical and judgement skills including understanding and application of complex statistical and numerical data.
- Excellent interpersonal, communication (written, oral, presentation, facilitation), networking and negotiation skills.
- Excellent organisational skills and the ability to prioritise, meet deadlines and delegate effectively.
- Ability to find innovative ways of solving or pre-empting problems
- IT literate, including competency in MS Office programmes and in particular in Excel.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
