Job summary
This is an exciting opportunity for a Band 7 Quality Improvement and Patient Safety (QIPS) Manager to join our friendly and dynamic Cardiovascular QIPS Team.
- We are looking for a confident, committed and caring individual, with exceptional skills and a good sense of humour.
- The role supports and facilitates effective clinical governance across the Cardiovascular Directorate working with Clinical Governance Leads and the Core Directorate Management Team.
- You must have excellent communication and IT skills, and have a positive and solution focused attitude.
- It is an excellent opportunity to develop your knowledge and skills across all aspects of clinical governance including clinical effectiveness, patient safety, complaints and improvement, and develop working relationships across all our services.
- The successful candidate will receive a structured local induction, and will have the opportunity to access further training to develop their skills and knowledge in patient safety and governance.
We would welcome applications from clinical and non-clinical applicants.
Main duties of the job
The post holder will be responsible for co-ordinating the Clinical Governance, Patient Safety and Quality Improvement agenda within the Directorate. This covers those systems and processes for assessing, monitoring and improving services, including patient and public involvement, risk management, clinical audit, quality standards, clinical effectiveness programmes, staffing and staff involvement, education and training, and the use of information. They will also be responsible for line management of the Cardiovascular Data Team.
Specifically the postholder will provide multidisciplinary clinical and nonclinical staff with the support to implement effectively the principles and practice of clinical governance, patient safety and quality improvement across the Directorate, within a framework that uses information to guide reflection, leading to action and outcomes monitoring. The postholder will work closely with the directorate management team to deliver directorate approved work programmes. The post holder will also work closely with the central QIPS team to deliver Trust approved work programmes.
The postholder will undertake these functions under the line management of the Directorate Senior QIPS Manager.
About us
Guy's and St Thomas' NHS Foundation Trust comprises five of the UK's best known hospitals - Guy's, St Thomas', Evelina London Children's Hospital, Royal Brompton and Harefield - as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation.
We are among the UK's busiest, most successful foundation trusts. We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark.
We have a long tradition of clinical and scientific achievement and - as part of King's Health Partners - we are one of England's eight academic health sciences centres, bringing together world-class clinical services, teaching and research. We have one of the National Institute for Health Research's biomedical research centres, established with King's College London in 2007, as well as dedicated clinical research facilities.We are one of the largest NHS Trusts in the country and one of the biggest employers locally. We aim to reflect the diversity of the communities we serve and continue to develop new and existing partnerships with local people, patients, neighbouring NHS organisations, local authorities and charitable bodies and GPs.
We strive to recruit and retain the best staff as the dedication and skills of our employees lie at the heart of our organisation.
Job description
Job responsibilities
Main responsibilities:
- To co-ordinate the implementation of a Directorate quality improvement and patient safety programme linked to the directorates quality priorities.
- With the Directorate Management Team, to assemble and analyse quantitative and qualitative information in ways that help directorate staff reflect on their service and practice.
- To work with departments, clinical and non-clinical teams to implement action plans and improvements
- To co-ordinate a rolling programme of quality improvement and patient safety, and review of information based on local Directorate and Trust priorities in the light of the National Service Frameworks, National Confidential Enquiries, National Institute of Health and Clinical Excellence guidance (NICE).
- To compile Directorate reports in conjunction with the directorate Senior QIPS Manager and Trusts Senior QIPS Manager, and to present reports/presentations on directorate progress on a regular basis and as required to Trust committees.
- To undertake training and education programmes on quality improvement and patient safety for all staff within the Directorate in accordance with the overall Trust programme.
- To co-ordinate and support the chair of Directorate and department level quality improvement and patient safety meetings, take minutes, and maintain and develop internal and external networks.
- To co-ordinate responsibility for risk management across the Directorate.
- To ensure the implementation of the Trust Incident reporting system within the Directorate, providing investigative support where appropriate.
- To work alongside clinical audit leads within specialties and to develop and implement an audit programme that supports the needs of quality improvement and patient safety, including NICE Quality Standards, local quality standards/indicators, CQC and the NHS Litigation Authoritys Risk Management Standards.
- To proactively liaise with the Trust PALS manager, Patient Experience team and Patient Information team, identifying mechanisms for effective patient and public involvement in service monitoring and development.
- To co-ordinate management of the complaints process in the Directorate.
- To support, facilitate and manage the collation and verification of all data submission requirements for national bodies (e.g. National Vascular Society and National Institute for Cardiovascular Outcomes Research)
Job description
Job responsibilities
Main responsibilities:
- To co-ordinate the implementation of a Directorate quality improvement and patient safety programme linked to the directorates quality priorities.
- With the Directorate Management Team, to assemble and analyse quantitative and qualitative information in ways that help directorate staff reflect on their service and practice.
- To work with departments, clinical and non-clinical teams to implement action plans and improvements
- To co-ordinate a rolling programme of quality improvement and patient safety, and review of information based on local Directorate and Trust priorities in the light of the National Service Frameworks, National Confidential Enquiries, National Institute of Health and Clinical Excellence guidance (NICE).
- To compile Directorate reports in conjunction with the directorate Senior QIPS Manager and Trusts Senior QIPS Manager, and to present reports/presentations on directorate progress on a regular basis and as required to Trust committees.
- To undertake training and education programmes on quality improvement and patient safety for all staff within the Directorate in accordance with the overall Trust programme.
- To co-ordinate and support the chair of Directorate and department level quality improvement and patient safety meetings, take minutes, and maintain and develop internal and external networks.
- To co-ordinate responsibility for risk management across the Directorate.
- To ensure the implementation of the Trust Incident reporting system within the Directorate, providing investigative support where appropriate.
- To work alongside clinical audit leads within specialties and to develop and implement an audit programme that supports the needs of quality improvement and patient safety, including NICE Quality Standards, local quality standards/indicators, CQC and the NHS Litigation Authoritys Risk Management Standards.
- To proactively liaise with the Trust PALS manager, Patient Experience team and Patient Information team, identifying mechanisms for effective patient and public involvement in service monitoring and development.
- To co-ordinate management of the complaints process in the Directorate.
- To support, facilitate and manage the collation and verification of all data submission requirements for national bodies (e.g. National Vascular Society and National Institute for Cardiovascular Outcomes Research)
Person Specification
Education
Essential
- Degree level of education and/or relevant professional qualification
Desirable
- Further qualification in statistical analysis, quality improvement, or risk management
Previous experience
Essential
- Experience of working in a clinical governance, patient safety or quality improvement related area within a Healthcare setting
Desirable
- Experience of working in the NHS.
- Experience of managing complaints, inquests and claims
- Experience of using Datix
Skills/Knowledge/Ability
Essential
- Thorough understanding of risk, investigation and mitigation in the context of clinical governance
- Thorough understanding of the principles and practice of quality improvement, clinical governance, audit systems, and incident management, required outputs and their use to improve clinical practice.
- Excellent oral and written communication skills
- Data analysis and interpretation skills
- Advanced IT skills in common software packages including Word, and Excel Numerate
Desirable
- Understanding and interpretation of complex information e.g. statistics
Person Specification
Education
Essential
- Degree level of education and/or relevant professional qualification
Desirable
- Further qualification in statistical analysis, quality improvement, or risk management
Previous experience
Essential
- Experience of working in a clinical governance, patient safety or quality improvement related area within a Healthcare setting
Desirable
- Experience of working in the NHS.
- Experience of managing complaints, inquests and claims
- Experience of using Datix
Skills/Knowledge/Ability
Essential
- Thorough understanding of risk, investigation and mitigation in the context of clinical governance
- Thorough understanding of the principles and practice of quality improvement, clinical governance, audit systems, and incident management, required outputs and their use to improve clinical practice.
- Excellent oral and written communication skills
- Data analysis and interpretation skills
- Advanced IT skills in common software packages including Word, and Excel Numerate
Desirable
- Understanding and interpretation of complex information e.g. statistics
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
