Job summary
This role is to support the Service Manager in the delivery of a range of section services. This will involve delivering against targets in a range of service areas. This will involve ensuring the provision of a high quality medical secretarial service to patients and a group of clinicians and clinical teams within the department. This post assumes the management of an outpatients department. These day-to-day services will be managed in accordance with agreed objectives, targets, quality standards, controls and resource constraints. The post holder will be responsible for the management of teams(s) of staff including service delivery personnel, medical secretaries and other groups of staff. The post holder may also offer a high level of support administration and organisation to a group of consultants or registrars where needed and within resource limitations.
This role is accountable to the Service Manager. It is expected that collectively all post holders will coordinate best practice and ensure consistency of operation within generic work areas, such as medical secretary procedures.
Main duties of the job
The duties and responsibilities listed below are representative of the Assistant Service Manager role and its purpose within the service; they are not exhaustive and the post holder may be required to undertake additional or alternative administrative or managerial duties and responsibilities commensurate with the level of the post, to support the smooth running of the service.
Please find further details in the attached job description.
About us
Guy's and St Thomas' NHS Foundation Trust is one of the UK's largest, most innovative Trust's, with an international reputation. Our state of the art midwifery department handles over 6,600 births per year, from the very complex, to the most natural.
The role will be primarily focused on the Outpatient aspect of Maternity services, therefore having oversight of both on-site and community midwifery and consultant clinics for both antenatal and postnatal pathways. The post-holder will also have oversight of the emergency Early Pregnancy and Acute Gynaecology Unit so experience in same-day emergency care is advantageous. This post-holder will be responsible for the Maternity Administrative Teams consisting of Patient Access Coordinators, Patient Pathway Coordinators, Medical Secretaries and Team Leaders. This position will be based at St Thomas' Hospital, near Waterloo.
Job description
Job responsibilities
The duties and responsibilities listed below are representative of the Assistant Service Manager role and its purpose within the service; they are not exhaustive and the post holder may be required to undertake additional or alternative administrative or managerial duties and responsibilities commensurate with the level of the post, to support the smooth running of the service.
Please find further details in the attached job description.
Job description
Job responsibilities
The duties and responsibilities listed below are representative of the Assistant Service Manager role and its purpose within the service; they are not exhaustive and the post holder may be required to undertake additional or alternative administrative or managerial duties and responsibilities commensurate with the level of the post, to support the smooth running of the service.
Please find further details in the attached job description.
Person Specification
Skills
Essential
- Leadership and influencing skills
- Highly motivated and ability to work independently
- Ability to respond to changing demands
Qualifications
Essential
- GCSE Maths & English
- Track record of significant continuous professional and management development
Experience
Essential
- Significant experience of staff supervision/ staff management including recruitment/ retention /appraisal /first line disciplinary and knowledge of budget management issues
- Evidence of introducing and supporting change processes
- Evidence of establishing, maintaining and consolidating effective working relationships with clinicians and multi-disciplinary teams
Person Specification
Skills
Essential
- Leadership and influencing skills
- Highly motivated and ability to work independently
- Ability to respond to changing demands
Qualifications
Essential
- GCSE Maths & English
- Track record of significant continuous professional and management development
Experience
Essential
- Significant experience of staff supervision/ staff management including recruitment/ retention /appraisal /first line disciplinary and knowledge of budget management issues
- Evidence of introducing and supporting change processes
- Evidence of establishing, maintaining and consolidating effective working relationships with clinicians and multi-disciplinary teams
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
