Job summary
An exciting opportunity has arisen in ENT for a fixed term, band 4 Outpatient Team Leader.
This post would suit someone who is interested in making their first step into management, so experience is not essential. The successful postholder will be someone who models Trust values.
This role is to support the Assistant Service Manager in the delivery of a range of outpatient services. The successful postholder will have excellent communication skills and demonstrate this by developing and maintaining great relationships with a multidisciplinary team, as well as patients and external stakeholders.
Main duties of the job
Main duties o this post will be as follows:
* Create rotas
*Supervise Outpatients Team
*Support ENT ASM
*Support Service Delivery
About us
Ourvalueshelp us to define and develop our culture,what we doandhow we do it. It is important that you understand andreflect these values throughout your employment with the Trust.
The post holder will:
- Put patients first
- Take pride in what they do
- Respect others
- Strive to be the best
- Act with integrity
Ourvalues and behaviours frameworkdescribes what it means for every one of us in the Trust to put our values into action.The framework can be found on our Trust careers pages and GTIntranet .
Job description
Job responsibilities
Responsible for the day-to-day management and leadership of a team of staff. To provide guidance, instruction, direction and leadership to the team.
The post holder will be responsible for ensuring that a high quality service is provided and all service level agreements are adhered to.
Please see attached Job Description for detailed responsibilities of this post.
Job description
Job responsibilities
Responsible for the day-to-day management and leadership of a team of staff. To provide guidance, instruction, direction and leadership to the team.
The post holder will be responsible for ensuring that a high quality service is provided and all service level agreements are adhered to.
Please see attached Job Description for detailed responsibilities of this post.
Person Specification
Qualifications/ Education
Essential
- NVQ 3 certificate in management or equivalent qualification in relevant field
Desirable
- NVQ 2 certification in Team Leading
Previous experience
Essential
- Significant team leader experience which includes; staff supervision, delivering training, motivating staff, carrying out appraisals and dealing with basic HR issues in accordance with policies
- Proven experience of managing service issues effectively
Skills/Knowledge/ Ability
Essential
- Able to communicate clearly verbally and in writing.
- Ability to prioritise between competing demands and to delegate effectively.
- Effective working whilst under pressure, maintaining control and confidence
- The ability to work unsupervised and using own initiative.
Desirable
- Microsoft Word / Excel skills
Person Specification
Qualifications/ Education
Essential
- NVQ 3 certificate in management or equivalent qualification in relevant field
Desirable
- NVQ 2 certification in Team Leading
Previous experience
Essential
- Significant team leader experience which includes; staff supervision, delivering training, motivating staff, carrying out appraisals and dealing with basic HR issues in accordance with policies
- Proven experience of managing service issues effectively
Skills/Knowledge/ Ability
Essential
- Able to communicate clearly verbally and in writing.
- Ability to prioritise between competing demands and to delegate effectively.
- Effective working whilst under pressure, maintaining control and confidence
- The ability to work unsupervised and using own initiative.
Desirable
- Microsoft Word / Excel skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
