Job summary
Two exciting opportunities have arisen for suitably experienced nurses within the Neighbourhood Nursing Team as B6 Triage Nurses on a 12 months fix-term contract, offering an excellent opportunity to grow and develop in leadership, management and clinical assessment skills as well as trying out a new role at this level. This is a dual role where half of the post goes into clinical practice and the other half with referral triaging, working with the Single point of access to improve the quality of triage within the service.
You must demonstrate excellent communication skills and team working. Through clinical case management you will care for patients with long-term conditions, those at risk, at end of life, and those with supported self-care programmes. You will also provide care for patients with complex and challenging needs.
Training and opportunities will be provided for you to develop your skills and competencies, in addition to clinical supervisions and appraisals.
The hours will primarily be 9am to 5pm, Monday to Friday when the majority of referrals come into the service but maybe subject to change to include weekends working depending on the needs of the service. The post will be based in the Powerhouse Building in Kennington and will require on site working.
**Please read the Job description and specification attached carefully to ensure that you meet the essential criteria for this role. **
Closing Date: 20/06/2023
Proposed Interview Date: 29/06/2023
Main duties of the job
This is a newly designed post to provide clinical and professional leadership to all aspects of referral management working within the Single Point of Access team (SPA) and with the Neighbourhood Nursing (NN) teams. It is an opportunity to demonstrate the impact of effective referral management within a busy community nursing service. It will involve dealing with a daily stream of referrals, with effective triaging for eligible patients.
The postholders will develop methods of establishing the housebound nature of patients and produce a best practice triage guide for use by nurses within the service undertaking triage. They will also provide training to nursing staff on referral triaging. Additionally, the post holder will undertake clinical visits to housebound patients to provide nursing care.
About us
Guy's and St Thomas' NHS Foundation Trust comprises five of the UK's best known hospitals - Guy's, St Thomas', Evelina London Children's Hospital, Royal Brompton and Harefield - as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation.
You will have the opportunity to further develop and enhance your skills with the support and training available by working alongside experienced nurses and specialists. We have a supportive culture to encourage each other to strive to be the best within our daily practice. Our feedback as a team reflects this.
Working with us you will have access to numerous benefits:
- Mobile devices for personal protection whilst in practice, allowing you to work more flexibly.
- Opportunity to apply for training and mentorship programs on all grades of nursing staff.
- Access to our partners e.g. Kings College London for Masters level education opportunities.
- Financial, health and wellbeing support.
Job description
Job responsibilities
Clinical Leadership and Managerial
- To act as the first point of contact for new referrals into the Neighbourhood nursing service.
- To carry out telephone triage of referrals via supportive listening to determine priorities of need, risk and coordinate onward referral to the most appropriate community service.
- To undertake clinical visits to housebound patients with complex care needs to plan and deliver nursing care.
- To advise and signpost referrers to where appropriate services can be obtained for patients and clients.
- To consistently monitor and track all referrals into the service to ensure that they are appropriately directed.
- To prioritise incoming referrals on a case by case basis and coordinate appropriately with Neighbourhood Nursing Teams.
- To manage and monitor waiting lists for new referrals into the service.
- To participate as a dynamic and innovative member of the multi-disciplinary team.
- To formulate and adhere to risk assessments and management plans ensuring that appropriate risk documentation is completed and available to appropriate individuals.
- To collate data and submit reports as requested.
- To receive and participate in clinical supervision in accordance with Trust policy.
- To work in collaboration with Neighbourhood Nursing team to ensure all patients that require care are supported appropriately.
- To undertake planned and opportunistic health promotion and education activities with patients, carers, family and neighbours
- Prescribing from the Nurses formulary.
- To work collaboratively with allied agencies in meeting the needs of clients with long term illnesses.
Education and Development
- To develop and facilitate training for triaging and assessment for Neighbourhood Nursing teams.
- To participate in the learning programmes for students on community placements.
- To facilitate the learning of other members of the team and sign off competencies.
- To champion and actively participate in organisational learning and organisational change.
- To take responsibility for own professional development.
- To participate in clinical supervision in accordance with community services within GSTT.
- Act as Practice Assessor and Supervisor to students and junior staff including signing off competencies.
- To undertake performance appraisal of team members.
- Ensure that own mandatory training and PDR are up to date.
Service Development
- To work across the organisation to support and promote Neighbourhood Nursing, including support to other teams on the journey to self-management.
- To support continuous improvement and research through clinical and management activity.
- To promote and contribute to the development of the service within a culture of change.
Professional
- To adhere to the Nursing and Midwifery Council [NMC] Code of Professional Conduct and be conversant with other relevant advisory papers.
The post holder is required to follow Trust policies and procedures which are regularly updated.
Job description
Job responsibilities
Clinical Leadership and Managerial
- To act as the first point of contact for new referrals into the Neighbourhood nursing service.
- To carry out telephone triage of referrals via supportive listening to determine priorities of need, risk and coordinate onward referral to the most appropriate community service.
- To undertake clinical visits to housebound patients with complex care needs to plan and deliver nursing care.
- To advise and signpost referrers to where appropriate services can be obtained for patients and clients.
- To consistently monitor and track all referrals into the service to ensure that they are appropriately directed.
- To prioritise incoming referrals on a case by case basis and coordinate appropriately with Neighbourhood Nursing Teams.
- To manage and monitor waiting lists for new referrals into the service.
- To participate as a dynamic and innovative member of the multi-disciplinary team.
- To formulate and adhere to risk assessments and management plans ensuring that appropriate risk documentation is completed and available to appropriate individuals.
- To collate data and submit reports as requested.
- To receive and participate in clinical supervision in accordance with Trust policy.
- To work in collaboration with Neighbourhood Nursing team to ensure all patients that require care are supported appropriately.
- To undertake planned and opportunistic health promotion and education activities with patients, carers, family and neighbours
- Prescribing from the Nurses formulary.
- To work collaboratively with allied agencies in meeting the needs of clients with long term illnesses.
Education and Development
- To develop and facilitate training for triaging and assessment for Neighbourhood Nursing teams.
- To participate in the learning programmes for students on community placements.
- To facilitate the learning of other members of the team and sign off competencies.
- To champion and actively participate in organisational learning and organisational change.
- To take responsibility for own professional development.
- To participate in clinical supervision in accordance with community services within GSTT.
- Act as Practice Assessor and Supervisor to students and junior staff including signing off competencies.
- To undertake performance appraisal of team members.
- Ensure that own mandatory training and PDR are up to date.
Service Development
- To work across the organisation to support and promote Neighbourhood Nursing, including support to other teams on the journey to self-management.
- To support continuous improvement and research through clinical and management activity.
- To promote and contribute to the development of the service within a culture of change.
Professional
- To adhere to the Nursing and Midwifery Council [NMC] Code of Professional Conduct and be conversant with other relevant advisory papers.
The post holder is required to follow Trust policies and procedures which are regularly updated.
Person Specification
Values and Behaviour
Essential
Skills
Essential
- Extensive repertoire of clinical skills
- Ability to analyse and critique assessment and other information and make sound clinical decisions
- Ability to work autonomously and be responsible and accountable for own decisions
- Ability to work under pressure and to tight deadlines
- Ability to use network, email and use Word and simple spreadsheets and databases
- Able to demonstrate excellent communication skills, both verbal and written
- Effective role model of high standards
- Able to co-ordinate and deliver complex care that involves other agencies.
Desirable
- Car driver or availability of other means of personal transport.
Experience
Essential
- Experience of leading and managing a nursing team
- Experience of working as a member of a team but also able to work autonomously
- Experience of teaching and assessing students and other staff members
Desirable
- Experience of working in primary care / community nursing services
- Experience as a clinical supervisor
Knowledge
Essential
- Education to first degree level
- Registered General Nurse Adult
- Evidence of post-registration education and training in care of older people, long term conditions, palliative and end of life care
- Nurse prescriber or willingness to undertake
- Practise assessor/supervisor or old mentorship qualification or SSSAP
Desirable
- Clinical specific post registration course. E,g. Wound management, diabetes, leg ulcer care, continence care and assessment
- Specialist Practitioner District Nursing qualification
Person Specification
Values and Behaviour
Essential
Skills
Essential
- Extensive repertoire of clinical skills
- Ability to analyse and critique assessment and other information and make sound clinical decisions
- Ability to work autonomously and be responsible and accountable for own decisions
- Ability to work under pressure and to tight deadlines
- Ability to use network, email and use Word and simple spreadsheets and databases
- Able to demonstrate excellent communication skills, both verbal and written
- Effective role model of high standards
- Able to co-ordinate and deliver complex care that involves other agencies.
Desirable
- Car driver or availability of other means of personal transport.
Experience
Essential
- Experience of leading and managing a nursing team
- Experience of working as a member of a team but also able to work autonomously
- Experience of teaching and assessing students and other staff members
Desirable
- Experience of working in primary care / community nursing services
- Experience as a clinical supervisor
Knowledge
Essential
- Education to first degree level
- Registered General Nurse Adult
- Evidence of post-registration education and training in care of older people, long term conditions, palliative and end of life care
- Nurse prescriber or willingness to undertake
- Practise assessor/supervisor or old mentorship qualification or SSSAP
Desirable
- Clinical specific post registration course. E,g. Wound management, diabetes, leg ulcer care, continence care and assessment
- Specialist Practitioner District Nursing qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
