Job summary
We are looking for an experienced and enthusiastic Change Agent to deliver change management projects as part of the Apollo Readiness Team. We are seeking an individual with experience of delivering change and knowledge of clinical and operational processes in healthcare, who is keen to develop their skills and experience in digital transformation.
Main duties of the job
The South East London Pathology Programme is going through a rapid period of sustained investment, improvement and transformation.
We are looking for a Change Agents to join a growing team to deliver change programmes focused on digital pathology ranging from GP order communications systems, Blood Transfusion LIMS consolidation, digital pathology, point of care testing system harmonisation and many more exciting projects.
You will bring yourexperience of delivering improvementto guide clinical and operational teams. Your ability to build strong relationships andmanage stakeholder relationshipswill be vital. Excellent verbal and written communication skills will be required.
Your work will be focused within a group of specialties across the three organisations and you will also be involved in the delivery of new cross-cutting workflows. We will support you to develop further change management and digital transformation skills.
Importantly, we are looking for people whose genuineenthusiasmfor this programme will be passed onto the rest of the staff base. This will also require the post holder to beresilient and adaptablein order to deliver the programme of work successfully.
We strongly recommend an informal conversation with the recruiting manager, Tarlochan Boparai, Associate Director for Digital Diagnostics via tarlochan.boparai@gstt.nhs.uk
About us
Guy's and St. Thomas' Foundation Trust, Kings College Hospital Foundation Trust, and Royal Brompton and Harefield Hospital are embarking on the biggest programme of clinical pathway transformation we have undertaken.
The Apollo Programme is an exciting and challenging programme that will transform how we deliver health and care in a way that is both clinically and financially sustainable. It will underpin everything we do for our patients and carers, people and communities, while creating a working environment that supports our staff to deliver the best care.
Job description
Job responsibilities
Project/Change Management Manage the production of change project plans that deliver agreed milestones and objectives. Provide change and project management expertise to the individuals in the project team and ensure that the leads have clear responsibilities, priorities, timescales and track delivery. Design, facilitate and effectively lead change management meetings with stakeholders; ensuring breadth in participation and a focus on action planning. Develop and maintain effective change project reporting to project board. Proactively mitigate risk across all project activity and assure that programme / project leads and stakeholders are aware. Use appropriate project/change management practices and facilitate meetings of clinicians, managers, patients and other partners to agree priorities and action plans.
Stakeholder management Manage engagement plans for change project to proactively ensure that positive and effective relations are developed and maintained between members of the team, all clients and key internal and external stakeholders throughout the project. Manage strategies to achieve acceptance, consensus and alignment of views, both formally and informally from senior managers and clinicians. Use negotiation, persuasion and motivational skills to gain support for the programme across the breadth of stakeholders, including commissioners, patients and providers. Ensure that delivery plans are developed and regularly updated for all projects. Ensure that effective communication continues throughout the life of the project.
General Autonomy for specific areas / directorates, to assess the impact of change and make decisions, balancing risks and priorities. Provide advice to the GM/DMT. Proactive in identifying and addressing issues which are significant within and across directorates.
Job description
Job responsibilities
Project/Change Management Manage the production of change project plans that deliver agreed milestones and objectives. Provide change and project management expertise to the individuals in the project team and ensure that the leads have clear responsibilities, priorities, timescales and track delivery. Design, facilitate and effectively lead change management meetings with stakeholders; ensuring breadth in participation and a focus on action planning. Develop and maintain effective change project reporting to project board. Proactively mitigate risk across all project activity and assure that programme / project leads and stakeholders are aware. Use appropriate project/change management practices and facilitate meetings of clinicians, managers, patients and other partners to agree priorities and action plans.
Stakeholder management Manage engagement plans for change project to proactively ensure that positive and effective relations are developed and maintained between members of the team, all clients and key internal and external stakeholders throughout the project. Manage strategies to achieve acceptance, consensus and alignment of views, both formally and informally from senior managers and clinicians. Use negotiation, persuasion and motivational skills to gain support for the programme across the breadth of stakeholders, including commissioners, patients and providers. Ensure that delivery plans are developed and regularly updated for all projects. Ensure that effective communication continues throughout the life of the project.
General Autonomy for specific areas / directorates, to assess the impact of change and make decisions, balancing risks and priorities. Provide advice to the GM/DMT. Proactive in identifying and addressing issues which are significant within and across directorates.
Person Specification
Qualifications
Essential
- Masters degree or equivalent
- Change and/ or project management practitioner level qualification
Desirable
- Further qualification in change methodologies
Experience
Essential
- Experience of managing change projects or equivalent clinical or operational improvement
- Experience of managing projects in multiple stakeholder environments
- Experience of facilitating group discussions/ workshops
Desirable
- Experience of digital transformation projects
Knowledge and Skills
Essential
- Extensive knowledge of change and project management methodologies
- Extensive knowledge of clinical and operational processes in a healthcare setting
- Excellent interpersonal communication skills - written, verbal, presentation, facilitation
- Advanced analytical skills
Person Specification
Qualifications
Essential
- Masters degree or equivalent
- Change and/ or project management practitioner level qualification
Desirable
- Further qualification in change methodologies
Experience
Essential
- Experience of managing change projects or equivalent clinical or operational improvement
- Experience of managing projects in multiple stakeholder environments
- Experience of facilitating group discussions/ workshops
Desirable
- Experience of digital transformation projects
Knowledge and Skills
Essential
- Extensive knowledge of change and project management methodologies
- Extensive knowledge of clinical and operational processes in a healthcare setting
- Excellent interpersonal communication skills - written, verbal, presentation, facilitation
- Advanced analytical skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
