Senior Analyst

Job responsibilities

• To develop analytic tools and insights to support business planning and decision making in transformation and improvement across the Trust.
• To evaluate and analyse highly complex and contentious issues using tested and credible tools, including expertise in analytic tools, benchmarking and sources of healthcare data.
• Use robust problem-solving skills to find and understand root causes of problems and identify opportunities for improvement.
• To develop and implement continuous clinical analytics projects across the Trust. This will include managing projects from inception to completion and developing strategies for analytical transformation.
• To lead capability building around analytics within the improvement team.
• To lead and work with others to use data to understand and track complex interdependencies between different initiatives and different parts of the organisation or sector.
• Responsible for leading the evaluation of pathways of care and associated processes; facilitating collaborative working across organisational boundaries ensuring that the focus is on enhancing value and reducing waste.
• To determine key performance indicators to enable easy tracking of deliverables and outcomes by working collaboratively with clinical leads and operational teams.
• Track and evaluate changes, measuring impact and progress against agreed and robust improvement metrics.
• Produce written documentation for a wide range of audiences. This will include project reports, communications, business cases, bids for funding and explanations of technical and complex issues. Make recommendations and present findings at all levels throughout the Trust including to senior clinical and management audiences.
• To meet predefined objectives through autonomous working and the demonstration of a leadership style that is consistent with the Trust values.

Education/Qualifications

Essential

• 1.Evidence of Masters degree or equivalent by virtue of experience
• 2.Evidence of significant continuing professional development in quality improvement, data science, or a related field

Desirable

• oCertification in project or programme management (e.g. PRINCE2, PMP, APM, MSP)
• oCertification in Lean Six Sigma (Green belt or higher)

Previous experience

Essential

• 1.Experience of strategic analytics including development of new tools that support and drive change programmes
• 2.Experience of developing benchmarking analysis
• 3.Experience of working with and influencing multiple stakeholders and securing their engagement in a significant and successful change initiative
• 4.Considerable experience of working in an autonomous way, working within defined parameters to meet defined objectives
• 5.Evidence of the ability to persuade teams to take on new ways of working and to consistently challenge the status quo
• 6.Experience of working across organisational boundaries and with multiple services to secure change
• 7.Experience of project management in the design, development and implementation of change
• 8.Experience of providing specialist service improvement
• 9.Evidence of successful delivery of financial and quality benefits within agreed timescales

Desirable

• oExperience of working across multiple organisations to secure change
• oExperience of working in complex clinical environments
• oExperience of operating in a consultancy role

Skills/ Knowledge/ Ability

Essential

• 1.Expert use of Excel
• 2.Experience working with SQL and other relevant programming languages such as R or Python
• 3.Experience designing and building models within Excel or using modelling software
• 4.Creating outputs in Tableau, PowerBI, or equivalent data visualization software
• 5.Advanced analytical and judgement skills including understanding and application of complex statistical and numerical data.
• 6.Highly proficient in the use of Microsoft products including Word, Excel, Visio and PowerPoint.
• 7.Proficient in the use of project planning software e.g. MS Project
• 8.Advanced communication skills both written (complex report writing) and spoken, including expert facilitation skills
• 8.Ability to gather and incorporate the views of service users into service change
• 9.Ability to set out conclusions and recommendations clearly and concisely in a range of styles to reflect the needs of the audience.
• 10.Ability to present effectively to large groups including senior staff and external professional bodies.
• 11.Ability to influence, negotiate with, and motivate senior managers and clinicians to enable the delivery of change programmes through developing and maintaining close working relationships
• 12.Manage and work through conflict situations
• 13.Confidently facilitate workshops, generating enthusiasm, collaboration and support from participants.
• 14.Make clear rational decisions, exercising independent judgement in a professional and competent manner
• 15.Ability to identify and manage risks
• 16.Ability to create a clear project plan and prioritise workloads and resource them in response to changing demands and requirements
• 17.Ability to organize workflow and requests, prioritize tasks based on organisational needs, and manage stakeholder expectations as needed

Desirable

• oBackground in educational development and delivery
• oSkilled in data cleaning and database administration

Experience in one of the three

Essential

• oDemand and capacity analysis or flow analysis
• oBenchmarking using healthcare data
• oBenefits mapping and analysis
• oProcess mapping to improve services and redesign including determining and mapping value and identifying and removing waste
• oCollaboration and co-design with service users
• oUsing IT or new technology (e.g. diagnostics) for service improvement
• oMeasurement for improvement
• oCreative problem solving