Job summary
As part of the Medical Education portfolio, Guy's and St Thomas' NHS Foundation Trust (GSTT) offer Visiting Professional Programmes (VPPs) for clinicians including doctors, nurses and allied health professionals. Our Medical Education programme have been created for clinicians who wish to observe, practice and gain experience at GSTT in operation as a London teaching hospital in the UK.
The expansion of the Visiting Professional Programme has created an opportunity for a Programme Executive to help drive the delivery of new programs and support the Business Development Manager and Operation.
The job holder will be primarily responsible for leading the program operations, line managing the programme assistants & admins including day-to-day mentoring, performance development records, training, leading business lines operations, developing the growth of the program with the business development manager as well as implementing the Visiting Professional Programme strategy.
The Programme Executive will work closely with clinical and operational teams in identifying and supporting the delivery of new opportunities to help commercial services diversify income through overseas educational opportunities. Provide complete support to the Business Development Manager within all available business lines of Visiting Professional Programmes.
Main duties of the job
Operation
- Contribute fully to the review of the Visiting Professional Programme processes and procedures to ensure maximum efficiency.
- Introduce innovations to enhance the quality and impact of GSTT's Observerships, Clinical Attachments (hands-on), and the Clinical Fellowship Program.
Communications
- Demonstrate interpersonal skills when dealing with all levels of staff across the Trust and with applicants and delegates using persuasion, tact, and reassurance where necessary.
- To work and support the Business Development Manager in identifying new channels of communication.
- To be able to influence, motivate and involve individuals and teams to reach necessary performance targets.
- Successfully communicate to internal and external stakeholders to ensure the achievement of objectives and strategies.
Staff Management
- Responsible for effective supervision and training for the Visiting Professional Programme assistants and admins
- Provide induction training for all new members of the team on the content of the VPPs and how to answer queries and processing applications
Financial and physical resources
- Manage and monitor the performance to ensure that the business meets its financial and operating targets
- Ensure that all Visiting Professional Programmes which are established by the team are in line with the agreed priorities and that they are appropriately evaluated for the costs with an appropriate margin and therefore profitable for the Trust.
About us
Commercial Services at Guy's and St Thomas'
The Commercial Services within Guy's & St Thomas' NHS Foundation Trust is responsible for making profits that go directly back into our frontline NHS Clinical Services. This allows the Trust to diversify its income away from core NHS funding streams as well as to enhance our clinical, educational, and research expertise. Commercial Services has a wide portfolio of activities including private patients, international healthcare, business development, and retail services in addition to its commercial education and events portfolio.
The Commercial Education and Events Team
The Education &Events team was established just over 5 years ago, initially, the focus was on identifying existing events that were running in the Trust and ensuring that these were run professionally and to the highest quality standards. The portfolio has gradually expanded and now includes workshops, visiting professional programs, masterclasses, conferences, and educational visits for a wide range of markets including primary, secondary, and tertiary care, and for regional, national, and international markets.
The Visiting Professional Programme offers for overseas clinicians to undertake an observership, clinical attachment, and Clinical Fellowship on a commercial basis, which has seen substantial growth over the past years. The financial targets that have been set and will be reinvested into the Trust's clinical front-line services.
Job description
Job responsibilities
- Manage and support the Visiting Professional Programme operations in all available business lines
- Line managing the programme assistants & admins including day-to-day mentoring
- Setting up new programs, in conjunction with clinical leads including advising them on the content of the program and sharing best practices from existing offers.
- Provide overarching business support and leadership in managing and supporting the development of the VPP
- Provide expertise and leadership within the commercial team and wider Trust in relation to the Visiting Professional Programme.
- Review and develop business plans to meet the teams KPIs and VPP objectives.
- Drive the development and implementation of a strong portfolio of commercial educational offers to international markets.
- Establish effective and useful contacts with clinical teams in order to successfully deliver VPPs which can be expanded and improved year on year.
- Update the Business Development Manager weekly on performance against targets and KPIs.
- Evaluate and analyse feedback on a regular basis with the Business Development Manager and VPP Assistants in order to improve the programs for future visitors.
- Support and Execute promotional and marketing materials for the Visiting Professional Programme.
- Identify opportunities for campaigns, services, and distribution channels that will lead to increase the number of established programmes.
Person Specification
Qualifications
Essential
- Education to the degree level or equivalent
Experience
Essential
- Managing a Business Operation / Admin Process
- Line Management experience
Desirable
- Experience of working within Educational Industry (NHS or Private Sector)
- NHS working experience
Skills
Essential
- Microsoft Word, Excel, PPT
- Excellent verbal and written Communication and Presentation skills
Job description
Job responsibilities
- Manage and support the Visiting Professional Programme operations in all available business lines
- Line managing the programme assistants & admins including day-to-day mentoring
- Setting up new programs, in conjunction with clinical leads including advising them on the content of the program and sharing best practices from existing offers.
- Provide overarching business support and leadership in managing and supporting the development of the VPP
- Provide expertise and leadership within the commercial team and wider Trust in relation to the Visiting Professional Programme.
- Review and develop business plans to meet the teams KPIs and VPP objectives.
- Drive the development and implementation of a strong portfolio of commercial educational offers to international markets.
- Establish effective and useful contacts with clinical teams in order to successfully deliver VPPs which can be expanded and improved year on year.
- Update the Business Development Manager weekly on performance against targets and KPIs.
- Evaluate and analyse feedback on a regular basis with the Business Development Manager and VPP Assistants in order to improve the programs for future visitors.
- Support and Execute promotional and marketing materials for the Visiting Professional Programme.
- Identify opportunities for campaigns, services, and distribution channels that will lead to increase the number of established programmes.
Person Specification
Qualifications
Essential
- Education to the degree level or equivalent
Experience
Essential
- Managing a Business Operation / Admin Process
- Line Management experience
Desirable
- Experience of working within Educational Industry (NHS or Private Sector)
- NHS working experience
Skills
Essential
- Microsoft Word, Excel, PPT
- Excellent verbal and written Communication and Presentation skills
Person Specification
Qualifications
Essential
- Education to the degree level or equivalent
Experience
Essential
- Managing a Business Operation / Admin Process
- Line Management experience
Desirable
- Experience of working within Educational industry (NHS or private sector)
- NHS working experience
Skills
Essential
- Good skills at: Microsoft Word, Excel, PPT
- Verbal and written Communication and Presentation skills
Person Specification
Qualifications
Essential
- Education to the degree level or equivalent
Experience
Essential
- Managing a Business Operation / Admin Process
- Line Management experience
Desirable
- Experience of working within Educational industry (NHS or private sector)
- NHS working experience
Skills
Essential
- Good skills at: Microsoft Word, Excel, PPT
- Verbal and written Communication and Presentation skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
