111 Telephone Triage Bank Dental Nurse

Job summary

111 Telephone Triage Dental Nurse - BANK - Band 5 + Unsocial Hours Enhancements

Are you looking for a new challenge?

Are you currently GDC registered?

Do you want to make a difference to the lives of our patients?

We at South Central Ambulance Service (SCAS) have exciting opportunities within our dynamic and innovative urgent care service which is driven by saving lives and ensuring our patients receive the care that they need.

We are looking to recruit reliable and enthusiastic Dental Nurses to join our motivated, friendly, and hardworking team of Clinicians based in Otterbourne, Winchester to support the smooth running of our Dental Advisory Service and work on a flexible ad hoc basis.

Main duties of the job

Working within this role you will carry out complex clinical telephone triage in a sensitive manner providing assessment, advice, and information in line with clinical pathways whilst utilising your knowledge, experience, and professional judgement, referring to other services where appropriate.

Essential Requirements:

• GDC Dental Nurse registration
• 5 years recent practical experience
• Triage experience
• Ability to remain calm under pressure
• Good level of computer literacy
• Ability to communicate effectively
• Must be flexible
• Should be available to work a range of shifts between 7:00-22:00, weekdays, weekends, and bank holidays.

Desirable Requirements:

• Motivated towards further professional development
• Understanding of Clinical Governance, and audit practices
• Flexible working approach
• IT qualifications
• Call centre experience

Successful candidates will be required to complete a one-week fulltime training programme, covering internal systems, NHS pathways assessments and call centre mentoring, followed by 'buddy' shifts until safe to work solo. We offer continued support throughout this role.

About us

Benefits we offer:

• Full training and support when you join and ongoing throughout your employment with us.
• Holiday entitlement is 27 days rising to 29 days after 5 years and 33 days after 10 years, plus 8 bank holidays (pro rata for part time).
• Enrolment into the NHS Pension Scheme.
• Access to continual professional development and opportunities within SCAS and the NHS.
• Occupational Health support along with an Employee Assistance Programme.
• NHS Discounts in over 200+ stores including Holidays, Days out, Car insurance, Restaurants and Clothing.
• Staff networking and support groups.

About Us

South Central Ambulance Service NHS Foundation Trust provides a range of emergency, urgent care and non-emergency healthcare services, along with commercial logistics services.

The Trust delivers most of these services to the populations of Berkshire, Buckinghamshire, Hampshire and Oxfordshire as well as non-emergency patient transport services in Surrey and Sussex.

We serve a population of over 7 million and answer over 500,000 urgent calls a year. We employ 4,551 staff who, together with over 1,100 volunteers, enable us to operate 24 hours a day, seven days a week.

In SCAS, we know that colleagues who are cared for and valued are enabled to provide the right care, first time, every time. That is why we strive to foster a culture that balances fairness, compassion, learning and accountability; a 'just and learning culture'.