Job summary
NHS 111 Integrated Urgent Care Clinical Advisor
Do you want to make a difference during these unprecedented, uncertain times?
We have exciting opportunities for reliable and passionate nurses or paramedics to give 100% patient care in a controlled environment.
Are you looking for a role with less physical demands and flexible hours? We offer a variety of shift patterns.
NHS 111 Clinical Advisors salary: Band 6 (£35,392 - £42,618 pro rata, per annum) + unsocial hours allowance as per Section 2 Agenda for Change.
Main duties of the job
Working with NHS 111 is a demanding but highly rewarding career where you'll realise you're making a difference to patients who use the service every day.
Calls will be directed to you when patients require clinical advice. By using a combination of your triage experience and our NHS Pathways software, you'll ensure the patient receives the most suitable treatment tailored to their needs. Treatment can range from self-care and advice to referring patients to other services.
You need to be a good communicator with an excellent telephone manner. It is essential that you are computer literate and keen to learn new skills. You must be passionate about high quality patient care and be caring and able to remain calm under pressure.
Training:
You will need to be able to commit to a9 week full time training programme which will be fully paid. The 9 weeks training consists of classroom based training, listening to calls and coaching in the call centre and learning the clinical part of pathways.
About us
Benefits
- Training and support from our dedicated in-house education team
- A nationally recognised qualification in Pathways
- Access to continual professional development and opportunities within SCAS and the NHS
- Occupational Health support along with an Employee Assistance Programme
- Enrolment into the NHS Pension Scheme
- NHS discounts in over 200 stores including holidays, days out, car insurance, restaurants and clothing
Disability support
Tell us if you have a disability when you apply and we can offer reasonable adjustments to help with the formal interview and assessment.
Still interested?
Get your application in quickly!
There are more details on the job description and person specification attached to this advert. Please read them carefully before you apply.
Please be advised that we reserve the right to close this campaign earlier than the advertised closing date.
Job description
Job responsibilities
Essential requirements:
- NMC registration
- HCPC registration
- Registered general nurse (RN1, RNA)
- At least 3 years minimum post registration experience
- Triage experience
- Ability to remain calm under pressure
- Good level of computer literacy
- Ability to communicate effectively
- Recent professional clinical experience
- Prepared to work 5/8 weekends in a 4 week period (shifts are 6/8 hours in length)
Desirable requirements:
- Motivated towards further professional development
- Understanding of Clinical Governance and audit practices
- Flexible working approach
Job description
Job responsibilities
Essential requirements:
- NMC registration
- HCPC registration
- Registered general nurse (RN1, RNA)
- At least 3 years minimum post registration experience
- Triage experience
- Ability to remain calm under pressure
- Good level of computer literacy
- Ability to communicate effectively
- Recent professional clinical experience
- Prepared to work 5/8 weekends in a 4 week period (shifts are 6/8 hours in length)
Desirable requirements:
- Motivated towards further professional development
- Understanding of Clinical Governance and audit practices
- Flexible working approach
Person Specification
Qualifications
Essential
- Registered General Nurse (RN1, RNA), Specialist Practitioner or Paramedic
- Valid registration with NMC / HCPC
Desirable
- Teaching or assessing qualification
Experience
Essential
- Recent professional experience
- Triage experience
- Customer service experience
- Experience of dealing with emotionally charged situations
Desirable
- Previous experience in a call centre environment such as NHS Direct
- Supervisory/coaching/mentoring experience
Person Specification
Qualifications
Essential
- Registered General Nurse (RN1, RNA), Specialist Practitioner or Paramedic
- Valid registration with NMC / HCPC
Desirable
- Teaching or assessing qualification
Experience
Essential
- Recent professional experience
- Triage experience
- Customer service experience
- Experience of dealing with emotionally charged situations
Desirable
- Previous experience in a call centre environment such as NHS Direct
- Supervisory/coaching/mentoring experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
