Royal Berkshire NHS Foundation Trust

Ward Clerk

Information:

This job is now closed

Job summary

  • To be the first point of contact for service users and visitors covering reception ensuring accurate information is recorded and communicated as appropriate.

  • To provide general administrative and clerical assistance and support for the team including inputting data, word processing of correspondence, photocopying, receipt and distribution of post.

  • The post holder will be required to work flexibly across the range of hours that the service covers, i.e. Shifts will cover the 24 hour service. They will also include bank holidays and weekends.

Main duties of the job

1) Be a welcoming and friendly presence for patients and visitors

2) Ensure ward intercom is answered appropriately, maintaining the safety and security of the maternity ward

3) Support with stock ordering and control

4) Receiving deliveries for the ward and managing post

5) Uploading completed Friends and Family tests

6) Responsible for reporting estates issues to helpdesk

7) Answering telephones calls to the ward

8) Scanning records into EPR

9) maintaining cleanliness of ward environment

10) Updating service logs & Liaising with clinical engineering

About us

Diversity makes us interesting... Inclusion is what will make us outstanding.

Inequality exists and the journey to eliminate it is not easy. Every step we take will be a purposeful step forward to deliver a truly inclusive culture where all our people are enabled to deliver outstanding care, where background is no barrier, and where everyone can be their authentic self and we truly represent our patient community.

We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where possible. All applicants who have a disability and meet the minimum criteria for the post can opt for a guaranteed interview.

If you need additional help with your application please get in touch by calling the recruitment team on 0118 322 6997 or 0118 322 5342.

Our primary method of communication will be via email. However, if you would prefer to be contacted through a different method, please inform the recruitment team.

Details

Date posted

15 December 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year pro rata, per annum

Contract

Permanent

Working pattern

Part-time

Reference number

193-7661179UCGB2-WARDCL

Job locations

Royal Berkshire Hospital

Maternity Building

Reading

RG1 5AN


Job description

Job responsibilities

See Job description for details of role

Any specific questions please get in touch with the below contact

Job description

Job responsibilities

See Job description for details of role

Any specific questions please get in touch with the below contact

Person Specification

Role requirements

Essential

  • Good general Maths & English
  • Customer facing experience

Desirable

  • Data protection experience

Role requirement

Essential

  • Time Management and Organisational skills
Person Specification

Role requirements

Essential

  • Good general Maths & English
  • Customer facing experience

Desirable

  • Data protection experience

Role requirement

Essential

  • Time Management and Organisational skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Berkshire NHS Foundation Trust

Address

Royal Berkshire Hospital

Maternity Building

Reading

RG1 5AN


Employer's website

https://www.royalberkshire.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Royal Berkshire NHS Foundation Trust

Address

Royal Berkshire Hospital

Maternity Building

Reading

RG1 5AN


Employer's website

https://www.royalberkshire.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Ward Manager

Bethany Swanson

bethany.swanson@royalberkshire.nhs.uk

01183227323

Details

Date posted

15 December 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year pro rata, per annum

Contract

Permanent

Working pattern

Part-time

Reference number

193-7661179UCGB2-WARDCL

Job locations

Royal Berkshire Hospital

Maternity Building

Reading

RG1 5AN


Supporting documents

Privacy notice

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