Job summary
The role of the Business Analyst within DDaT is to work closely with end users and undertake research and analysis to understand current business processes and to critically appraise how best technology can support their day-to-day work.
Reporting to the Head of Digital Portfolio,the post holder will work within the programme team and across the wider digital clinical and operational teams. They will collaborate in the design and standardisation of pathways and processes across the Trust using digital tools and will work closely with Workstream Leads, other Analysts and with the Change & Benefits Leads.
The role of the Business Analyst will support several workstreams including pre-delivery analysis/baselining, service design (future state processes), testing and service readiness. The successful applicant will help plan, organise and co-ordinate business analysis as part of a functional workstream under the umbrella of the Delivery work area.
Main duties of the job
-
Support the design of the new 'to be' processes, completing process mapping, documentation, and analysis.
About us
Diversity is what makes us interesting... Inclusion is what will make us outstanding.
Inequality exists and the journey to eliminate it is not easy. Every step we take will be a purposeful step forward to deliver a truly inclusive culture where all our people are enabled to deliver outstanding care, where background is no barrier, and where everyone can be their authentic self and we truly represent our patient community.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where possible. All applicants who have a disability and meet the minimum criteria for the post can opt for a guaranteed interview.
If you need additional help with your application please get in touch by calling the recruitment team on 0118 322 6997 or 0118 322 5342.
Our primary method of communication will be via email. However, if you would prefer to be contacted through a different method, please inform the recruitment team.
Job description
Job responsibilities
Main Responsibilities
-
Support the design of the new to be processes, completing process mapping, documentation, and analysis.
-
Develop and maintain comprehensive documentation as a cornerstone of effective business analysis. This includes creating clear and concise business requirements documents (BRD), functional requirements documents (FRD), user cases, and other relevant materials to ensure all stakeholders have a shared understanding of project goals and requirements.
Please see the attached job description for full details.
Job description
Job responsibilities
Main Responsibilities
-
Support the design of the new to be processes, completing process mapping, documentation, and analysis.
-
Develop and maintain comprehensive documentation as a cornerstone of effective business analysis. This includes creating clear and concise business requirements documents (BRD), functional requirements documents (FRD), user cases, and other relevant materials to ensure all stakeholders have a shared understanding of project goals and requirements.
Please see the attached job description for full details.
Person Specification
Education, Qualifications and Training
Essential
- Masters level qualification and/or equivalent experience
- Business Analysis certification / training, or equivalent practical experience
- Evidence of Continuing Professional Development
Desirable
- ITIL certification
- Professional Scrum Master (PSM) I / AgilePM / Lean Six Sigma, or similar, or equivalent practical experience
Experience
Essential
- Experience of working in the NHS or other health or public sector
- Experienced working in Agile project lifecycle frameworks, i.e Scrum or Kanban
- Experience of analysing highly complex data/problems and provide resolutions where required
- Ability to analyse data and determine the correct approach to be taken in the absence of clear unequivocal guidance
- Experience creating complex as-is and to-be process maps and identifying opportunities for change
- Experience identifying, analysing, challenging and validating business and user requirements
- Experience formulating recommendations, considering feasibility, benefits and impact
- Experience of using Agile project management software (e.g. Jira, Trello, etc.)
Desirable
- Experience of defining digital solutions for the NHS or social care
Knowledge, Skills and Understanding
Essential
- Excellent verbal and written communication skills, coupled with presentation and facilitation skills
- Ability to work autonomously and equally effective as part of or directing a multi-disciplinary team
- Negotiates and influences effectively with internal and external contacts
- Able to analyse complex situations and suggest rational options/actions, based on information available
- Ability to analyse a range of facts and situations, coupled with the ability to assess and compare options where required.
- Ability to assess and accurately document processes
- Capable of explaining technical concepts in clear concise understandable terms to staff with different levels of understanding
Desirable
- Knowledge of the GDS or NHS Service Standard
- Ability to organise and facilitate workshops with services to map processes and drive requirements definition
Person Specification
Education, Qualifications and Training
Essential
- Masters level qualification and/or equivalent experience
- Business Analysis certification / training, or equivalent practical experience
- Evidence of Continuing Professional Development
Desirable
- ITIL certification
- Professional Scrum Master (PSM) I / AgilePM / Lean Six Sigma, or similar, or equivalent practical experience
Experience
Essential
- Experience of working in the NHS or other health or public sector
- Experienced working in Agile project lifecycle frameworks, i.e Scrum or Kanban
- Experience of analysing highly complex data/problems and provide resolutions where required
- Ability to analyse data and determine the correct approach to be taken in the absence of clear unequivocal guidance
- Experience creating complex as-is and to-be process maps and identifying opportunities for change
- Experience identifying, analysing, challenging and validating business and user requirements
- Experience formulating recommendations, considering feasibility, benefits and impact
- Experience of using Agile project management software (e.g. Jira, Trello, etc.)
Desirable
- Experience of defining digital solutions for the NHS or social care
Knowledge, Skills and Understanding
Essential
- Excellent verbal and written communication skills, coupled with presentation and facilitation skills
- Ability to work autonomously and equally effective as part of or directing a multi-disciplinary team
- Negotiates and influences effectively with internal and external contacts
- Able to analyse complex situations and suggest rational options/actions, based on information available
- Ability to analyse a range of facts and situations, coupled with the ability to assess and compare options where required.
- Ability to assess and accurately document processes
- Capable of explaining technical concepts in clear concise understandable terms to staff with different levels of understanding
Desirable
- Knowledge of the GDS or NHS Service Standard
- Ability to organise and facilitate workshops with services to map processes and drive requirements definition
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
