Patient Pathway Validator - Part time - Fixed Term

Royal Berkshire NHS Foundation Trust

The closing date is 29 April 2025

Job summary

Band 4 Patient Pathway Validator - Integrated Medicine B

Fixed Term - Maternity Leave Cover

PLEASE NOTE: This is a part-time post for 22.5 hours per week.

This is an exciting opportunity to join our Clinical Administration Team as a Patient Pathway Validator.

If you are a highly organised and driven individual who is passionate about patient care and embraces change, we have the role for you. In return we can offer you a friendly and supportive team to work with.

As a management team we are keen to support ongoing development and opportunities to help you achieve your goals. Once fully trained we offer hybrid working as well; so working on-site and remotely at home.

The post is based at Royal Berkshire Hospital, Reading, where we provide a first-class, efficient, pro-active and patient-focused admin service.

The successful applicant will be responsible for helping provide a smooth transition for patients as they move through their treatment pathway.

Main duties of the job

We are looking for an enthusiastic, highly motivated and organised individual to provide specialist admin support to the Dermatology, Haematology, Rheumatology, Pain, Diabetes, Endocrinology teams.

You will need to be confident working within a team in a fast-paced environment and have excellent IT skills, be comfortable communicating with patients and colleagues at all levels and work quickly and accurately under pressure.

You will be responsible and accountable for consistently and accurately carrying out your duties as well as the provision of a high quality and efficient service, providing this in a confident and courteous way to service users.

About us

Reading sits on the river Thames and is served by great road and rail links to London, Oxford and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful place to live, work and play and provides excellent facilities for families, including some of the best state and private schools in the UK.

The CQC recently rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.

Our values:Compassionate,Aspirational,Resourceful,Excellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.

Date posted

15 April 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year pro-rata, per annum

Contract

Fixed term

Duration

1 years

Working pattern

Part-time

Reference number

193-7127269NCG

Job locations

Royal Berkshire Hospital

Craven Road

Reading

RG1 5AN

Job description

Job responsibilities

This post requires previous experience of delivering high levels of customer/patient service, working within an administrative environment, preferable experience within the NHS but not essential, using multiple computer systems and managing data (electronic and paper-based).

Knowledge of the 18 week pathway would also be beneficial.

Full compliance with local procedures, deadlines and best practice will be a key part of the role.

Job description

Job responsibilities

Knowledge of the 18 week pathway would also be beneficial.

Full compliance with local procedures, deadlines and best practice will be a key part of the role.

Person Specification

Qualifications

Essential

GCSE or equivalant in English and Maths, grades A-C; or acquired equivalent experience

Skills

Essential

Experience of using full range IT systems and patient data systems

Experience

Essential

Experience of scheduling outpatient appointments and/or admissions
Experience of working with patients and providing information regarding their appointments or treatment team

Person Specification

Qualifications

Essential

GCSE or equivalant in English and Maths, grades A-C; or acquired equivalent experience

Skills

Essential

Experience of using full range IT systems and patient data systems

Experience

Essential

Experience of scheduling outpatient appointments and/or admissions
Experience of working with patients and providing information regarding their appointments or treatment team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.