Critical Care Ward Clerk

Royal Berkshire NHS Foundation Trust

The closing date is 23 January 2025

Job summary

To undertake various clerical and administrative duties to facilitate the smooth running of the ward.

Main duties of the job

To undertake various clerical and administrative duties to facilitate the smooth running of the ward including supporting patient relatives.

About us

Diversity is what makes us interesting... Inclusion is what will make us outstanding.

Inequality exists and the journey to eliminate it is not easy. Every step we take will be a purposeful step forward to deliver a truly inclusive culture where all our people are enabled to deliver outstanding care, where background is no barrier, and where everyone can be their authentic self and we truly represent our patient community.

We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where possible. All applicants who have a disability and meet the minimum criteria for the post can opt for a guaranteed interview.

If you need additional help with your application please get in touch by calling the recruitment team on 0118 322 6997 or 0118 322 5342.

Our primary method of communication will be via email. However, if you would prefer to be contacted through a different method, please inform the recruitment team.

Date posted

14 January 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year Dependent on Experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

193-6880867UCGB2-CCWARDC

Job locations

Royal Berkshire Hospital

London Road

Reading

RG1 5AN

Job description

Job responsibilities

1. Liaise on a daily basis with nurse in charge.2. To deal with the following:- managing patient records including: requesting notes from medical records; tracking notesfrom the ward; answering medical record requests;- answering incoming calls and either dealing with enquiries or diverting calls, and- booking patient transport for outpatient appointments and treatment.3. To be able to use the EPR system to book appointments, enter demographics, admit anddischarge patients.4. To prepare notes, and other relevant documentation for transfer with the patient to the wardsas required, tracking using EPR5. To support nursing and medical staff as required.6. To ensure the ward areas is kept well stocked with stationary, and photocopying as required.7. Liaise with the facilities department on behalf of staff, logging maintenance requests.

Job description

Job responsibilities

Person Specification

Education/Qualifications & Training

Essential

Literate and numerate

Desirable

Typing/Computer skills

Experience

Essential

Working with the public

Desirable

Previous hospital clerical work

Person Specification

Education/Qualifications & Training

Essential

Literate and numerate

Desirable

Typing/Computer skills

Experience

Essential

Working with the public

Desirable

Previous hospital clerical work

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.