Operational Catering Manager - Patient Services Manager

Royal Berkshire NHS Foundation Trust

The closing date is 12 January 2025

Job summary

Band 5 Operational Catering Manager - Patient Services Manager

We are looking for a Patient Services Manager to oversee the Patient Meal Service as well as supporting the other managers and the Restaurant when required.

Candidates must have strong leadership qualities with a passion for food and commitment to put customers and patients first.

Strong IT skills are essential for this role.

A positive can-do attitude is a must, with excellent problem solving skills, and the ability to work under pressure.

Patient and customer care experience is essential.

Ability to liaise with ward sisters / wards / dieticians / SALT & departments whilst always putting the patient first.

In return we offer a competitive salary and benefits.

Whilst this is a seven day a week operation' primarily the role is daytime Monday to Friday.

Main duties of the job

Main duties are to oversee the smooth and efficient day to day management of the Patient Services in the delivery of approximately 1600 meals a day and support the office administration team when required.

To assist and deputise when required. Including Staff Services Manager.

Together with the rest of the management team ensure smooth, efficient and safe running of the catering function, stores and all its services to the highest standard. Whilst maintaining all food safety policies and procedures, accurate record keeping and adherence to health, safety and quality control measures.

Ability to market the restaurant in line with high street trends and promote and drive new initiatives to generate revenue targets.

To assist Senior Managers in projects / reporting / price reviews / audit returns / legislation updates and training.

About us

Reading sits on the river Thames and is served by great road and rail links to London, Oxford and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful place to live, work and play and provides excellent facilities for families, including some of the best state and private schools in the UK.

The CQC recently rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.

Our "CARE" values: Compassionate, Aspirational, Resourceful, Excellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.

Date posted

24 December 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

193-6888124COR

Job locations

Royal Berkshire Hospital

London Road

Reading

RG1 5AN

Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for further details of the role.

Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for further details of the role.

Person Specification

Experience

Essential

Management experience

Desirable

Previous catering experience

Qualifications

Essential

Hold food safety Level 2

Desirable

Food safety Level 3 or 4

Person Specification

Experience

Essential

Management experience

Desirable

Previous catering experience

Qualifications

Essential

Hold food safety Level 2

Desirable

Food safety Level 3 or 4

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.