Patient Pathway Coordinator - Data Quality

Royal Berkshire NHS Foundation Trust

Information:

This job is now closed

Job summary

The post holder will be responsible for co-ordinating and overseeing sustainable delivery of RTT within the 18 week validation team.

They will be required to have a good working knowledge of NHS data standards and definitions in addition to previous experience of the Cerner Millenium product and other information systems used in the Trust.

The role requires an ability to review and analyse numerous complex issues arising from erroneous data and to diagnose reasons for errors, both user and system generated, along the 18 week pathway. Once diagnosed the post holder is required to develop, test and work to implement corrective actions, working with all staff groups to enable the Trust to deliver the required RTT standards and proactively monitor and track patients through their pathway.

The post holder is expected to work closely with the Informatics department, the Training team and operational teams to improve data entry processes, inform future training requirements and recommend opportunities for improvement in the sustainable delivery of 18 weeks.

They will function as a key member of the validation team to proactively monitor and track 18 Week referrals in order to ensure that patient journeys are processed in a timely and efficient manner in line with nationally and locally defined targets.

Main duties of the job

1. To support the patient pathway manager in the development of key documents relating to data quality, departmental strategy and monitoring reports.

2. To ensure the delivery of all RTT objectives and work with the 18 weeks supervisor to identify future priorities and opportunities for improving data quality in these areas across the Trust

3. To act as a senior RTT lead and advisor within operational divisions

4. To develop an approach of continuous improvement in the identification and reduction of errors arising from EPR and RTT understanding to promote a culture of ownership and excellence within the Trust.

5. To navigate patients through their care pathway from point of referral through to treatment in accordance with locally and nationally defined timescales using hospital IT systems including PAS.

6. To submit all data for Level 2 HDU activity in line with national policies.

To arrange an informal visit please contact Bola Awe - Bolajoko.awe@royalberkshire.nhs.uk

About us

Reading sits on the River Thames and is served by road and rail links to London, Oxford, and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful place to live, work, and play and provides excellent facilities for families, including some of the best state and private schools in the UK.

The CQC recently rated the care provided by The Royal Berkshire NHS Foundation Trust as Good.

Our CARE values:Compassionate, Aspirational, Resourceful, Excellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.

Date posted

29 November 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

193-6746720UCGB4-PPC

Job locations

Cat 7 Royal Berkshire Hospital

Reading

RG15AN


Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for further details of this post.

Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for further details of this post.

Person Specification

Education, qualifications and training

Essential

  • Demonstrable further education or equivalent experience
  • GCSE or equivalent in English and Maths, grades A-C

Desirable

  • Educated to degree level
  • ECDL

Experience

Essential

  • Previous NHS experience
  • Experience of working with NHS data and patient information.
  • Recent experience in the use NHS IT systems
  • Experience of patient pathways
  • Staff supervision, able to support, train and assist others in managing priorities
  • Knowledge of current issues affecting information within the NHS
  • Experience of information / data management

Desirable

  • Previous experience of supervising staff or line management experience
  • Previous involvement with project management

Skills Knowledge and Abilities

Essential

  • Strong working knowledge and application of RTT and access principles
  • Knowledge of data protection and patient confidentiality requirements
  • Able to interpret complex data and present information in a clear and concise way to support decision making
  • Thorough knowledge of healthcare administrative systems and processes
  • Understanding of patient priorities and performance targets related to appointments and waiting times

Desirable

  • Good knowledge of speciality specific patient pathways
Person Specification

Education, qualifications and training

Essential

  • Demonstrable further education or equivalent experience
  • GCSE or equivalent in English and Maths, grades A-C

Desirable

  • Educated to degree level
  • ECDL

Experience

Essential

  • Previous NHS experience
  • Experience of working with NHS data and patient information.
  • Recent experience in the use NHS IT systems
  • Experience of patient pathways
  • Staff supervision, able to support, train and assist others in managing priorities
  • Knowledge of current issues affecting information within the NHS
  • Experience of information / data management

Desirable

  • Previous experience of supervising staff or line management experience
  • Previous involvement with project management

Skills Knowledge and Abilities

Essential

  • Strong working knowledge and application of RTT and access principles
  • Knowledge of data protection and patient confidentiality requirements
  • Able to interpret complex data and present information in a clear and concise way to support decision making
  • Thorough knowledge of healthcare administrative systems and processes
  • Understanding of patient priorities and performance targets related to appointments and waiting times

Desirable

  • Good knowledge of speciality specific patient pathways

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Berkshire NHS Foundation Trust

Address

Cat 7 Royal Berkshire Hospital

Reading

RG15AN


Employer's website

https://www.royalberkshire.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Royal Berkshire NHS Foundation Trust

Address

Cat 7 Royal Berkshire Hospital

Reading

RG15AN


Employer's website

https://www.royalberkshire.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Patient Pathway Manager

Bola Awe

Bolajoko.awe@royalberkshire.nhs.uk

07796994822

Date posted

29 November 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

193-6746720UCGB4-PPC

Job locations

Cat 7 Royal Berkshire Hospital

Reading

RG15AN


Supporting documents

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