Paediatric Ward Clerk - Kempton Ward
This job is now closed
Job summary
Paediatrics department are excited to advertise a permanent full time ward clerk position on our bustling Kempton Day Bed Unit, this post is a great entry into the NHS as a Band 2 front of house greeter for our paediatric patients attending for day surgery procedures and for those popping up from A&E to our Observation Bay for a short stay visit.
The successful applicant must have a calm and kind demeanor, want to work with the public and display good IT literacy skills alongside the ability to multi-task activities within a supportive team.
Main duties of the job
- Be the front of house representation for the named ward, meet and greet patients and their families upon arrival using the security door intercom. Ensure that all patients and colleagues are treated courteously at all times in line with customer care standards and Trust values
- Undertake reception duties, checking the patient in using hospital IT systems, communicating with clinical staff of the patient' arrival and guiding patients and their relatives to waiting areas, if required
- Support nursing and clinical ward team with printing named wrist bands, clinical sheets and other items when requested
- Answering the telephone promptly and efficiently handling a variety of requests in a professional manner upholding the hospitals CARE values throughout the interaction
About us
Reading sits on the river Thames and is served by great road and rail links to London, Oxford and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful place to live, work and play and provides excellent facilities for families, including some of the best state and private schools in the UK.The CQC recently rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.Our values: Compassionate, Aspirational, Resourceful, Excellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.
Details
Date posted
24 October 2024
Pay scheme
Agenda for change
Band
Band 2
Salary
£23,615 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
193-6696921UCG
Job locations
Paediatric Kempton Day Bed Unit
Royal Berkshire Hospital
Reading
RG1 5AN
Employer details
Employer name
Royal Berkshire NHS Foundation Trust
Address
Paediatric Kempton Day Bed Unit
Royal Berkshire Hospital
Reading
RG1 5AN
Employer's website
https://www.royalberkshire.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
Privacy notice
Royal Berkshire NHS Foundation Trust's privacy notice (opens in a new tab)