Healthcare Cleaning Manager

Royal Berkshire NHS Foundation Trust

This job is now closed

Job summary

*Previous applicants do not apply*

Join Our Team as : Healthcare Cleaning Manager Lead, Innovate, and Elevate Our Facilities Services!

Are you a dynamic leader with a passion for excellence in housekeeping & cleaning services? We are seeking an experienced and motivated Head Housekeeper to join our Facilities management team, where you'll play a pivotal role in shaping the future of our services.

Why This Role?

As Head Housekeeper, you'll be at the heart of our mission to deliver exceptional service within our Trust. You will manage and oversee Trust-wide Housekeeping, Cleaning, Hygiene, Sewing Room, and Pest Control services. Your role is vital in ensuring that our services not only meet but exceed quality and financial objectives.

Main duties of the job

Key Responsibilities:

Leadership & Strategy: Be a role model and contribute to the development of our workforce and business strategies. Drive our Facilities objectives across the organization.
Operational Management: Oversee 24/7 operations for housekeeping, cleaning, and related services. Ensure compliance with standards and enhance service delivery.
Collaboration & Expertise: Work closely with Directorate teams, senior managers, and external stakeholders, offering professional advice and ensuring best practices.
Customer Service Excellence: Promote a patient-centered approach, ensuring that all services contribute to an exceptional patient experience.

Who We're Looking For:

Proven experience in managing large-scale housekeeping or facilities services.
Strong leadership and strategic planning skills.
Excellent communication and collaboration abilities.
A proactive, problem-solving approach with a focus on customer service and operational excellence.

About us

What We Offer:

A leadership role with significant impact across the Trust.
The opportunity to innovate and drive improvements in service delivery.
A collaborative environment where your expertise will shape the future of our Facilities services.

Date posted

24 October 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,338 to £44,962 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

193-6589396CORB6HK-A

Job locations

Royal Berkshire Hospital

Reading

RG1 5AN

Job description

Job responsibilities

The summarised responsibilities for the operational delivery role include:

Operational Management: Oversee the daily operations of Trust-wide housekeeping, sewing room, and pest control services, ensuring compliance with standards and effective service delivery 24/7/365.
Contractor Management: Manage contractors to ensure they meet service requirements and key performance indicators (KPIs).
Service Development: Enhance services to be efficient, effective, and responsive, providing accurate information and expert advice.
Health and Safety: Ensure operational health and safety for the team and stakeholders, supporting emergency responses.
Customer Service: Foster a culture of high customer service, ensuring services contribute positively to the patient experience.
Planning and Improvement: Develop and implement service plans, business cases, policies, and procedures, focusing on continuous improvement and operational excellence.
Support Programs: Contribute to Trusts PLACE program, handle complaints according to standards, and assist in risk management and incident reporting.
Collaboration: Work collaboratively within the Estates and Facilities Directorate to ensure strong service delivery and strategic alignment.
Communication: Manage communication with internal and external stakeholders, ensuring consistency and accuracy.
Project Management: Undertake additional projects as needed.

Ready to Lead?

If youre ready to take on a challenging and rewarding role where you can make a real difference, we want to hear from you! Apply today and help us continue to provide outstanding services to our Trust and the communities we serve.

Apply Now!

Transform our Facilities Services with your leadership and expertise.

Job description

Job responsibilities

The summarised responsibilities for the operational delivery role include:

Operational Management: Oversee the daily operations of Trust-wide housekeeping, sewing room, and pest control services, ensuring compliance with standards and effective service delivery 24/7/365.
Contractor Management: Manage contractors to ensure they meet service requirements and key performance indicators (KPIs).
Service Development: Enhance services to be efficient, effective, and responsive, providing accurate information and expert advice.
Health and Safety: Ensure operational health and safety for the team and stakeholders, supporting emergency responses.
Customer Service: Foster a culture of high customer service, ensuring services contribute positively to the patient experience.
Planning and Improvement: Develop and implement service plans, business cases, policies, and procedures, focusing on continuous improvement and operational excellence.
Support Programs: Contribute to Trusts PLACE program, handle complaints according to standards, and assist in risk management and incident reporting.
Collaboration: Work collaboratively within the Estates and Facilities Directorate to ensure strong service delivery and strategic alignment.
Communication: Manage communication with internal and external stakeholders, ensuring consistency and accuracy.
Project Management: Undertake additional projects as needed.

Ready to Lead?

Apply Now!

Transform our Facilities Services with your leadership and expertise.

Person Specification

application form

Essential

Demonstrable ability to prioritise and manage time, people and resources to deliver required outcomes
Good oral and written communication skills

Desirable

Experience in managing cleaning and housekeeping services

Experience and ability in managing operational performance

Essential

Experience in operational management or supervision
Working within the NHS or other large complex organisation
Experience in managing cleaning and housekeeping services

Desirable

Experience and ability in managing operational performance

Skills, Knowledge & Abilities

Essential

Service planning
Computer literate to include word / excel / outlook / power point

Person Specification

application form

Essential

Demonstrable ability to prioritise and manage time, people and resources to deliver required outcomes
Good oral and written communication skills

Desirable

Experience in managing cleaning and housekeeping services

Experience and ability in managing operational performance

Essential

Experience in operational management or supervision
Working within the NHS or other large complex organisation
Experience in managing cleaning and housekeeping services

Desirable

Experience and ability in managing operational performance

Skills, Knowledge & Abilities

Essential

Service planning
Computer literate to include word / excel / outlook / power point

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.