Job summary
Director of Operations - Urgent Care
Salary: Band 9
The Royal Berkshire NHS Foundation Trust is the main provider of hospital services for over 600,000 people across Reading, Newbury, Wokingham and West Berkshire and we provide specialist hospital services beyond the county's borders. Rated 'Good' by the CQC and employing more than 7,000 staff from 89 different nationalities we are rated as one of the best acute trusts to work for in England.
As a champion of integration between primary, community, social, mental health, secondary and tertiary health care services, we are committed to working with our partners in the NHS, local government and beyond. We are actively involved in research and development which supports our high-quality work and benefits both patients and staff. We offer great careers for doctors, nurses, midwives and other professions like health care assistants, housekeepers and administrative staff.
Our values: Compassionate, Aspirational, Resourceful, Excellent, reflect the type of Trust we aspire to be and we hope you can join our dedicated and talented staff to make this happen.
Main duties of the job
Following retirement, we are now seeking a new Director of Operations. Reporting to the Care Group Director and accountable to the Chief Operating Officer you will be responsible for the operational management and the delivery of our Urgent Care Group directorate's performance ensuring that these clinical services meet national and local standards and patient expectations. You will hold day to day responsibility and accountability for the operational management across urgent care services, including: AMU, Short Stay, ED, SDEC & OPE, Cardiology, Gastroenterology Ward, Gynaecology, ICU and Critical Care Outreach, Maternity, Paediatrics including Community Paediatrics, Radiology, Respiratory, Stroke, Virtual Hospital, Management of Emergency Planning Resilience and Responsive (deputising for Trust AO), Site Team and our newly created Single Point of Access Team.
About us
The right candidate will have the vision and drive to take the Care Group forward strategically. They will be innovative, values based and have a strong sense of ambition for the group and the Trust. This role is key to ensuring achieving targets and delivering outstanding patient care. You will be open to partnership working within and outside of the Trust and be able to connect with wider teams, provide stability and share our vision. We are open to candidates with experience gained outside of urgent care.
Job description
Job responsibilities
We are committed to ensuring that our colleagues reflect the diverse population of our communities and as such, we positively encourage applications from candidates of diverse backgrounds.
For more information, please contact Joe Joyce and Natasha Parmar at our recruitment partner Finegreen by emailing: enquiries@finegreen.co.uk
Job description
Job responsibilities
We are committed to ensuring that our colleagues reflect the diverse population of our communities and as such, we positively encourage applications from candidates of diverse backgrounds.
For more information, please contact Joe Joyce and Natasha Parmar at our recruitment partner Finegreen by emailing: enquiries@finegreen.co.uk
Person Specification
Education / Qualifications
Essential
- Educated to Master's level in relevant field or equivalent level of management experience
- Evidence of continuing professional development
Desirable
- MBA or relevant post graduate management qualification
Experience
Essential
- Substantial recent management experience, at a senior level, in a complex organization
- Experience of analysing and interpreting information to identify and manage variances in performance and identifying solutions to identified problem/areas for improvement
- Significant experience & knowledge of business planning techniques and managing business processes
- Significant experience of preparing and presenting high quality board level reports
- Understanding of financial reporting mechanisms
- Experience of and ability to analyse data and information to drive action for improvement
- Track record of delivering large scale change programmes
- Significant experience of leading and managing teams through change
- Experience of developing and providing regular reports to managers and management committees, on progress against activity and other targets so that performance variances can be highlighted
- Project management experience
Desirable
- Experience of designing/ improving business systems & processes
- Experience of working within the NHS within an acute hospital environment
- Experience of working within a devolved management structure
- Worked successfully in an influencing capacity with 'professionals'
- Previous experience of coaching professionals and senior leaders
Person Specification
Education / Qualifications
Essential
- Educated to Master's level in relevant field or equivalent level of management experience
- Evidence of continuing professional development
Desirable
- MBA or relevant post graduate management qualification
Experience
Essential
- Substantial recent management experience, at a senior level, in a complex organization
- Experience of analysing and interpreting information to identify and manage variances in performance and identifying solutions to identified problem/areas for improvement
- Significant experience & knowledge of business planning techniques and managing business processes
- Significant experience of preparing and presenting high quality board level reports
- Understanding of financial reporting mechanisms
- Experience of and ability to analyse data and information to drive action for improvement
- Track record of delivering large scale change programmes
- Significant experience of leading and managing teams through change
- Experience of developing and providing regular reports to managers and management committees, on progress against activity and other targets so that performance variances can be highlighted
- Project management experience
Desirable
- Experience of designing/ improving business systems & processes
- Experience of working within the NHS within an acute hospital environment
- Experience of working within a devolved management structure
- Worked successfully in an influencing capacity with 'professionals'
- Previous experience of coaching professionals and senior leaders
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
