Patient Pathway Coordinator for Neurology - Cat 10
Royal Berkshire NHS Foundation Trust
This job is now closed
Job summary
Patient Pathway Coordinator for Neurology - Cat 10
No previous candidates need to apply.
The post holder will be the point of contact for all administrative issues relating to patients' pathway of care. The post holder will work as part of a multi-disciplinary team and will provide expertise in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly. The post holder will supervise and allocate work to the PPC team when required. The post holder will ensure high levels of patient and clinician satisfaction by being an accessible, customer focused and knowledgeable point of contact. To provide a consistent approach across the Trust, using Standard Operating Procedures (SOPs) to ensure that functions of the role are carried out correctly within given timescales.
Main duties of the job
The post holder will be directly responsible for providing a high level of admin support to individual clinicians focused on minimising their admin work load. The post holder will be expected to be proactive in adapting to the needs of the service and be responsive to issues arising. The post holder will be expected to be competent in decision making and be able to prioritise work load appropriately.
The post holder will be expected to complete all tasks set within a timely fashion and communicate effectively with the line manager identifying and issues. Varied tasks will include duties such as booking of clinics, processing clinicians correspondence, answering any enquiries from both staff and patients, and doing so in a professional manner up holding all the trust core values.
About us
The Royal Berkshire Hospital is based in Reading,within easy reach of the busy town Centre.
We are an ever-growing organization with lots of opportunity to grow and progress. We provide a broad spectrum of support for our staff and offer many facilities to encourage healthy lifestyles.
Specialist Medicine covers many areas but for the CAT 10 admin team the focus is on Neurology, Neuro rehab and Elderly Care, so we provide admin support for both inpatient and Outpatient activity.
Date posted
19 July 2024
Pay scheme
Agenda for change
Band
Band 4
Salary
£25,147 to £27,596 a year per annum, pro rata if part time.
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
193-6396959NCG-2
Job locations
Royal Berkshire Hospital
London Rd
Reading
RG1 5AN
Employer details
Employer name
Royal Berkshire NHS Foundation Trust
Address
Royal Berkshire Hospital
London Rd
Reading
RG1 5AN
Employer's website
https://www.royalberkshire.nhs.uk/ (Opens in a new tab)
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