Ophthalmology Application Support Manager

Royal Berkshire NHS Foundation Trust

Information:

This job is now closed

Job summary

Band 6 Ophthalmology Application Support Manager

You will be required to work across both our sites at the Royal Berkshire Hospital in Reading and the Prince Charles Eye Unit in Windsor.

Overall responsibility to administer, manage and support all Ophthalmology systems. This includes Medisoft, the Ophthalmology-specific electronic patient record, the interface between Medisoft and the Trust Electronic Patient Record system (EPR).

Accountable for the efficient day-to-day Medisoft service delivery in the clinical environment to ensure continuity of patient care.This role includes the development and maintenance of Medisoft operational policies and procedures, system audit, handling of complaints and liaison with clinical users and third party suppliers.

Responsible for the integrity, safe use and security of the Medisoft databases.

Maintain an effective service delivery through the allocation and management of physical resources and responds to evolving clinical service needs.

Manage all issues relating to and affecting Medisoft and advise on the appropriate prioritisation and allocation of budgetary resources to support service development and improvement.

Responsible for the provision of technical expertise and advice and for the delivery of Medisoft training to all relevant Trust clinical and non-clinical staff.

Main duties of the job

1/ Define the Digital and Data strategy for the Ophthalmology department, ensuring the department is aligned with current and emerging Digital Ophthalmology innovations and in line with Trust IT strategy and government guidelines (NHS England).

2/ Provide the service with the right advice and guidance around the digital aspirations available, within budgetary constraints. Full evaluations, methodologies and evidence for recommendations to be presented.

3/ Provide day to day operational management of the Ophthalmology IT service to ensure an adequate and robust service to a cross site multidisciplinary Ophthalmology team.

4/ Be responsible for the efficient use of Trust resources re IT, software, and hardware, EPROC, timely payment of invoices, etc.

5/ Liaise with other Project Teams across Ophthalmology, DDaT, Estates and Clinical Engineering.

6/ Experience in facilitating meetings, presentations, and workshops to engage and motivate stakeholders at all levels of the organization.

About us

Reading and Windsor sit on the river Thames and are served by great road and rail links to London, Oxford and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Reading and Windsor are wonderful places to live, work and play and provide excellent facilities for families, including some of the best state and private schools in the UK.

The CQC recently rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.

Our values:Compassionate,Aspirational,Resourceful,Excellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.

Date posted

18 July 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

193-6473633PCG

Job locations

Royal Berkshire Hospital

London Road

Reading and Windsor

RG1 5AN


Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for further details of the post.

Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for further details of the post.

Person Specification

Experience

Essential

  • Experience in leading/managing an IT support environment
  • Significant experience in an IT support role
  • Experience of implementing new software

Desirable

  • Experience of IT service delivery in a health care environment
  • Experience of project management

Qualifications

Essential

  • An appropriate degree or professional qualification or appropriate IT equivalent experience

Desirable

  • ITIL qualification
  • MS SQL Server knowledge
  • Leadership Management qualification
Person Specification

Experience

Essential

  • Experience in leading/managing an IT support environment
  • Significant experience in an IT support role
  • Experience of implementing new software

Desirable

  • Experience of IT service delivery in a health care environment
  • Experience of project management

Qualifications

Essential

  • An appropriate degree or professional qualification or appropriate IT equivalent experience

Desirable

  • ITIL qualification
  • MS SQL Server knowledge
  • Leadership Management qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Royal Berkshire NHS Foundation Trust

Address

Royal Berkshire Hospital

London Road

Reading and Windsor

RG1 5AN


Employer's website

https://www.royalberkshire.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Royal Berkshire NHS Foundation Trust

Address

Royal Berkshire Hospital

London Road

Reading and Windsor

RG1 5AN


Employer's website

https://www.royalberkshire.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Associate Directorate Manager

Sarah Makepeace

sarah.makepeace@royalberkshire.nhs.uk

01183227139

Date posted

18 July 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

193-6473633PCG

Job locations

Royal Berkshire Hospital

London Road

Reading and Windsor

RG1 5AN


Supporting documents

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