Job summary
Royal Berkshire NHS Foundation Trust have an exciting vacancy for a driven, enthusiastic, and creative individual to join our Learning & Organisational Development Team (L&OD) as a Content Producer Apprentice. Our L&OD team has consistently received recognition for its innovative approaches to learning and development, and as an apprentice, you will play a crucial role in supporting the Digital Team with marketing, producing eLearning content, being self-driven and with excellent communication. You will have the opportunity to be part of exciting digital initiatives to support our staff with their personal development and make a difference to our service. Interested in using your innovation, creativity and digital aptitude whilst learning about marketing, strategy and techniques for developing content with an 18-month apprenticeship? This job is for you so apply now!
To succeed in this role you will need to be a fast learner and self-starter with a can-do attitude and motivation to strive for excellence. If you pride yourself on being creative, innovative, eager to learn, and possess a strong work ethic, this apprenticeship offers a dynamic environment for personal and professional growth within the field of content production.
https://www.balticapprenticeships.com/programmes/content-creator/
L3 Content Creator Apprentice Handbook
Main duties of the job
Your responsibilities will encompass various aspects of content production, marketing and digital support, including content creation and management, marketing, communication support, video design and animation building. You will actively contribute to the enhancement of content in our department and collaborate with team members to achieve common goals. You will work closely with your team members and the L&OD advisors to enhance our trust's digital offerings, managing learning systems, designing marketing content and building eLearning programmes.
The 18-month apprenticeship combines work-based training with fully funded online study through the Apprenticeship Levy, leading to a Level 3 Content Producer qualification. You will be given the appropriate time to study alongside on the job training to enhance your content production portfolio and personal development. https://www.balticapprenticeships.com/programmes/content-creator/
Training will be provided in specific systems but proven existing proficiency in all Microsoft programmes and digital design programmes is essential, and a keen interest in the use of technology to inform decision making is needed.
This role is a full time (37.5 hour) position, with a fixed term contract for 18 months. Your apprenticeship will last the duration of this contract.
Please read the job description, the personal specification and the programme guide.
About us
The successful applicant will work as part of a motivated, friendly and ambitious admin and digital team and part of a wider Learning & OD service. The Trust has a strong set of values and behaviours which we expect and successful candidate to display at all time.
During your contract, you will be offered hybrid working and training to compliment your role and future ambitions.
Job description
Job responsibilities
PRINCIPLE RESPONSIBILITIES
- Managing online content requests, following a regimented request process and monitoring procedure.
- Assisting with the marketing, targeting and promotion of Learning and Organisational Development online provisions to increase up-take and utilisation within the trust.
- Assisting with providing quality content through review processes and proof reading.
- Working independently with self-motivation but collaborate effectively within a team where needed.
- Managing daily requests from colleagues in the organisation at all levels promptly and with great customer service skills.
- Support in the deployment of learning programmes and training courses across the trust.
- Oversee the utilisation of Learning Management System reporting capabilities for training leads.
- Ensuring content produced is accessible and fit for purpose.
- Maintaining professional standards of work and ensuring content that is finalised is quality driven and meets the brief assigned.
- Produce multimedia content, including videos and infographics to communicate key messages effectively.
- Produce eLearning content using a variety of platforms and interactivities
- Collaborate with subject matter experts to gather information and insights for content development.
- Support the promotion of our services, campaigns, and initiatives through targeted digital marketing strategies.
- Monitor and analyse the performance of content across different channels, using analytics tools to optimise engagement and reach.
- Assist in maintaining and updating content on our website, ensuring accuracy, relevance, and accessibility.
- Help manage our content calendar, ensuring timely delivery of content in alignment with organisational priorities and events.
- Adhere to NHS branding guidelines and regulatory requirements in all content produced.
- Ensure that content is accurate, evidence-based, and compliant with relevant data protection and confidentiality policies.
Job description
Job responsibilities
PRINCIPLE RESPONSIBILITIES
- Managing online content requests, following a regimented request process and monitoring procedure.
- Assisting with the marketing, targeting and promotion of Learning and Organisational Development online provisions to increase up-take and utilisation within the trust.
- Assisting with providing quality content through review processes and proof reading.
- Working independently with self-motivation but collaborate effectively within a team where needed.
- Managing daily requests from colleagues in the organisation at all levels promptly and with great customer service skills.
- Support in the deployment of learning programmes and training courses across the trust.
- Oversee the utilisation of Learning Management System reporting capabilities for training leads.
- Ensuring content produced is accessible and fit for purpose.
- Maintaining professional standards of work and ensuring content that is finalised is quality driven and meets the brief assigned.
- Produce multimedia content, including videos and infographics to communicate key messages effectively.
- Produce eLearning content using a variety of platforms and interactivities
- Collaborate with subject matter experts to gather information and insights for content development.
- Support the promotion of our services, campaigns, and initiatives through targeted digital marketing strategies.
- Monitor and analyse the performance of content across different channels, using analytics tools to optimise engagement and reach.
- Assist in maintaining and updating content on our website, ensuring accuracy, relevance, and accessibility.
- Help manage our content calendar, ensuring timely delivery of content in alignment with organisational priorities and events.
- Adhere to NHS branding guidelines and regulatory requirements in all content produced.
- Ensure that content is accurate, evidence-based, and compliant with relevant data protection and confidentiality policies.
Person Specification
Qualifications
Essential
- GCSE (or equivalent) English & Maths grade C or above.
Desirable
- GCSE or equivalent in ICT or business subjects.
- Level 2 content production or marketing apprenticeship
Experience
Essential
- Confident and experienced in Microsoft applications, such as Excel, Word, PowerPoint and MS Teams.
Desirable
- Previous experience in a digital role or a keen interest in developing a career in this area.
- Experience working in the NHS or a healthcare setting
Professional Skills
Essential
- Proven experience in communicating effectively through written, virtual and verbal communication.
- Creative and innovative
- Use of design tools such as Adobe Creative cloud, canva or alternatives
Desirable
- Previous use of animation tools
- Previous use of eLearning design tools
Interpersonal Skills
Essential
- Enthusiastic, with a passion for technology and digital design
- Able to quickly learn new skills, follow along with training material, and successfully apply them.
Additional Requirements
Essential
- Confident working remotely and self-motivated.
- Willing to take on new challenges and has a positive outlook
- Willingness to be flexible in working hours.
Person Specification
Qualifications
Essential
- GCSE (or equivalent) English & Maths grade C or above.
Desirable
- GCSE or equivalent in ICT or business subjects.
- Level 2 content production or marketing apprenticeship
Experience
Essential
- Confident and experienced in Microsoft applications, such as Excel, Word, PowerPoint and MS Teams.
Desirable
- Previous experience in a digital role or a keen interest in developing a career in this area.
- Experience working in the NHS or a healthcare setting
Professional Skills
Essential
- Proven experience in communicating effectively through written, virtual and verbal communication.
- Creative and innovative
- Use of design tools such as Adobe Creative cloud, canva or alternatives
Desirable
- Previous use of animation tools
- Previous use of eLearning design tools
Interpersonal Skills
Essential
- Enthusiastic, with a passion for technology and digital design
- Able to quickly learn new skills, follow along with training material, and successfully apply them.
Additional Requirements
Essential
- Confident working remotely and self-motivated.
- Willing to take on new challenges and has a positive outlook
- Willingness to be flexible in working hours.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
