Ward Clerk - General Surgical Unit

Royal Berkshire NHS Foundation Trust

This job is now closed

Job summary

Band 2 Ward Clerk (General Surgical Unit) - Full Time / Part Time

An exciting opportunity has arisen for a Ward clerk to join our busy admin team within the General Surgical Unit.

Full Time / Part Time hours considered.

We are looking for a self-motivated individual who can work both well within a team and also can demonstrate the ability to use own initiative.

The role of a ward clerk requires good communication and interpersonal skills with the ability to work on own initiative.

You are advised to read the job description and person specification before applying for this role.

Main duties of the job

Main Duties

To answer calls in a polite manner, ensuring all relevant messages are relayed to the appropriate team.
Greet all visitors to the ward in a helpful and polite manner.
To assist with any enquiries.
Maintain accurate patient records including admission, transfer and discharge information on the Trust's Electronic Patient Record system.
To organise patient porters and transport bookings.
To participate in ensuring ward cleanliness and tidiness.
Maintain stock/supplies in accordance with ward requirements.

About us

The Royal Berkshire NHS Foundation Trust is the main provider of hospital services for the population of Reading, Newbury, Wokingham and the towns and villages of west Berkshire.

Reading sits on the River Thames and is served by great road and rail links to London, Oxford, and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful place to live, work, and play and provides excellent facilities for families, including some of the best state and private schools in the UK.

The CQC recently rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.

Our values: Compassionate, Aspirational, Resourceful, Excellent,reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.

At our heart we are a local hospital that works with NHS and social care partners to provide excellent healthcare services for over 500,000 people who currently live in our catchment area. We also provide specialist hospital services beyond the county's borders.

Date posted

04 December 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year pro-rata per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

193-5860858PCG

Job locations

Royal Berkshire Hospital

London Road

Reading

RG1 5AN

Job description

Job responsibilities

To provide a reception service, acting as first point of contact on the telephone or face to face, for patients, visitors and other healthcare professionals.

To facilitate good communication with other wards and departments involved in patient care or ward/departmental functioning.

To input data regarding all admissions, transfers and discharges onto our electronic patient record (EPR) system.

To provide an efficient administration and clerical service to the ward staff, visitors and patients.

Job description

Job responsibilities

To provide a reception service, acting as first point of contact on the telephone or face to face, for patients, visitors and other healthcare professionals.

To facilitate good communication with other wards and departments involved in patient care or ward/departmental functioning.

To input data regarding all admissions, transfers and discharges onto our electronic patient record (EPR) system.

To provide an efficient administration and clerical service to the ward staff, visitors and patients.

Person Specification

Qualifications

Essential

Educated to GCSE standard (Maths & English) or equivalent
Working knowledge of Microsoft Office applications and IT skills

Desirable

Conversant with EPR (Electronic Patient Record)
Previous administrative experience in an unsupervised capacity
Experience of working in a healthcare environment

Experience

Essential

Previous administrative experience in an unsupervised capacity

Desirable

Experience of working in a healthcare environment

Person Specification

Qualifications

Essential

Educated to GCSE standard (Maths & English) or equivalent
Working knowledge of Microsoft Office applications and IT skills

Desirable

Conversant with EPR (Electronic Patient Record)
Previous administrative experience in an unsupervised capacity
Experience of working in a healthcare environment

Experience

Essential

Previous administrative experience in an unsupervised capacity

Desirable

Experience of working in a healthcare environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.