Job summary
Applications are invited from enthusiastic, suitably qualified individuals to provide daily administration support service within our outpatient services within South Yorkshire and Bassetlaw Pathology. The post holder will provide a range of administrative and secretarial support.
The successful candidate will have effective secretarial and computer skills, with excellent communication and interpersonal skills. Additionally, you should be able to work on your own initiative in prioritising workload and meeting deadlines, whilst also being able to work in a team.
Full in-service training will be provided. The successful candidate will be based in the administration office within the Northern General Hospital.
The South Yorkshire and Bassetlaw (SYB) Pathology Partnership fully integrates the pathology services delivered on behalf of the Partner Trusts within the Integrated Care System (ICS) footprint; Barnsley Hospital NHS Foundation Trust, Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust, Sheffield Children's NHS Foundation Trust, Sheffield Teaching Hospitals NHS Foundation Trust and The Rotherham NHS Foundation Trust.
Main duties of the job
- Type clinical letters, correspondence, and admin tasks from notes or dictation.
- Ensure clinical letters are sent out on time and to the required standards.
- Communicate with secretaries and consultants to meet 18-week targets.
- Check patient appointments, waiting lists, and tests, escalating issues when needed.
- Update RTT info and help with database management.
- Handle office tasks like photocopying, filing, and managing post.
- Provide phone support to parents and escalate complex issues
About us
You will be working for an organisation which values and respects all its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
As an organisation we value and respect our staff and the community we serve. We provide excellent staff benefits; this includes commitment to professional development but also many initiatives to support employees in balancing their personal and professional lives.
The South Yorkshire and Bassetlaw Pathology Partnership are invested in training, developing, and supporting staff in all aspects including academic courses from certificates of achievement, registration, specialist and higher specialist IBMS portfolios, apprenticeships and leadership and management qualifications.
We pride ourselves in enabling opportunity across all our sites to develop staff and provide a strong and sustained service for the future.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Education and Qualifications
Essential
- GCSE at Grade C/4 in English and Maths (or equivalent qualifications) or equivalent experience
Desirable
- NVQ Level II in Business Administration / Customer Service / IT
Experience
Essential
- Experience of working within an office
- Experience of working in a public facing role.
Desirable
- Relevant experience within the NHS.
Further Training
Essential
- Knowledge of / experience of using information and/or customer service systems.
- Working knowledge of Microsoft Office packages including Outlook, Excel and Word.
Desirable
- Previous experience Infoflex / 59R Software
- Previous experience of PAS / Infoflex / SystmOne (area specific software)
Skills and Knowledge
Essential
- Understanding of data protection issues and the ability to maintain confidentiality
- Excellent communication skills, with ability to deal with staff at all levels.
- Displays use of initiative with effective organisational skill
- Ability to prioritise and work to strict/conflicting deadlines
- On-going commitment to personal development
Person Specification
Education and Qualifications
Essential
- GCSE at Grade C/4 in English and Maths (or equivalent qualifications) or equivalent experience
Desirable
- NVQ Level II in Business Administration / Customer Service / IT
Experience
Essential
- Experience of working within an office
- Experience of working in a public facing role.
Desirable
- Relevant experience within the NHS.
Further Training
Essential
- Knowledge of / experience of using information and/or customer service systems.
- Working knowledge of Microsoft Office packages including Outlook, Excel and Word.
Desirable
- Previous experience Infoflex / 59R Software
- Previous experience of PAS / Infoflex / SystmOne (area specific software)
Skills and Knowledge
Essential
- Understanding of data protection issues and the ability to maintain confidentiality
- Excellent communication skills, with ability to deal with staff at all levels.
- Displays use of initiative with effective organisational skill
- Ability to prioritise and work to strict/conflicting deadlines
- On-going commitment to personal development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
