Job summary
Are you looking for a new challenge in an exciting role?
An exciting opportunity has arisen within The Integrated Geriatric Stroke Medicine Directorate, we are seeking a full time Administration Assistant within the community to join our team. This role is vacant due to staff moving on in their career within the NHS and reflective of the supportive environment that IGSM has developed for its Administrative Staff.
This is a demanding but interesting and varied role. The successful candidates must possess the ability to work as part of a team and the initiative to work unsupervised when necessary. An understanding of confidentiality is essential as well as a commitment to delivering a high standard of work.
Experience within the NHS including knowledge of SystmOne would be desirable. Good communication skills and excellent keyboard skills are also essential. Full training for this post will be provided.
Community Stroke Service (CSS) is a small team that supports the whole directorate operationally ensuring that our community based, clinical teams have everything they need when they need it. The successful candidate will be based at (SPARC) Stroke Pathway Assessment Rehabilitation Centre - Norfolk Park.
Main duties of the job
Provide administrative assistance to the Stroke Pathway Assessment and Rehabilitation Centre based at Beech Hill Rehabilitation Unit and the Intermediate Care Beds service based at Lightwood House and in various locations across the city.
To ensure efficient and effective support to the services.
To be the first point of contact for patients and visitors entering SPARC, and to always present a professional and friendly manner.
To consistently deliver a patient focused service, which provides good customer service and effective working relationships along the Stroke Pathway.
To work closely with the other members of the team to ensure the smooth running of the services at all times.
About us
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes a firm commitment to professional development of it's staff together with the provision of an excellent health and well-being support service.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Qualifications
Essential
- English and Maths to GCSE level at Grade C/4 or equivalent experience/ qualifications.
- NVQ / RSA / OCR level lll Typing or Word Processing (or equivalent qualification), or able to demonstrate the equivalent standard of work experience.
Desirable
- Computer literate to ECDL standard or equivalent
Experience
Essential
- Previous administrative experience to enable an understanding of the range of work procedures and practices.
- Customer service/ patient care skills Knowledge and understanding of office procedures and protocols.
- Understanding the need for confidentiality.
- Knowledge and commitment to Equal Opportunities.
Desirable
- To have worked in a multidisciplinary or healthcare setting Knowledge of the NHS
Special Skills/Aptitudes
Essential
- Ability to be an effective team worker.
- Motivated and enthusiastic.
- Committed to ongoing development.
- Available to provide cover during periods of sickness and holidays.
- Understanding of own behaviour and how this impacts on colleagues, patients, and visitors.
- Excellent communication skills, both spoken and written English, to provide routine and complex information.
- Excellent attention to detail.
- Demonstrable customer service skills.
- Filing, including experience of setting up systems.
- Ability to use a comprehensive range of software packages.
- Able to demonstrate excellent organisational skills, e.g., arranging meetings, keeping diaries and time management.
- Able to work unsupervised and prioritise workload.
- Able to demonstrate a proven ability to meet deadlines.
- Able to practice high level confidentiality skills.
Person Specification
Qualifications
Essential
- English and Maths to GCSE level at Grade C/4 or equivalent experience/ qualifications.
- NVQ / RSA / OCR level lll Typing or Word Processing (or equivalent qualification), or able to demonstrate the equivalent standard of work experience.
Desirable
- Computer literate to ECDL standard or equivalent
Experience
Essential
- Previous administrative experience to enable an understanding of the range of work procedures and practices.
- Customer service/ patient care skills Knowledge and understanding of office procedures and protocols.
- Understanding the need for confidentiality.
- Knowledge and commitment to Equal Opportunities.
Desirable
- To have worked in a multidisciplinary or healthcare setting Knowledge of the NHS
Special Skills/Aptitudes
Essential
- Ability to be an effective team worker.
- Motivated and enthusiastic.
- Committed to ongoing development.
- Available to provide cover during periods of sickness and holidays.
- Understanding of own behaviour and how this impacts on colleagues, patients, and visitors.
- Excellent communication skills, both spoken and written English, to provide routine and complex information.
- Excellent attention to detail.
- Demonstrable customer service skills.
- Filing, including experience of setting up systems.
- Ability to use a comprehensive range of software packages.
- Able to demonstrate excellent organisational skills, e.g., arranging meetings, keeping diaries and time management.
- Able to work unsupervised and prioritise workload.
- Able to demonstrate a proven ability to meet deadlines.
- Able to practice high level confidentiality skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Sheffield Teaching Hospitals NHS Foundation Trust
Address
Stroke Pathway Assessment Rehabilitation Centre
Norfolk Park Road
Sheffield
S2 3QE
Employer's website
https://www.sth.nhs.uk (Opens in a new tab)
