Job summary
Join Our Team as a Key Player in Plastic and Breast Surgery Services!
We're looking for an organised and resourceful individual to provide exceptional secretarial support to our Plastic and Breast Surgeons while managing elective waiting lists and theatre schedules. In this vital role, you'll leverage your initiative, skills, and experience to prioritise and plan your workload.
With a focus on achieving agreed targets and maintaining the highest standards, your work will have a direct and meaningful impact on the care we provide to patients and the success of the Trust. If you're ready to take ownership of a role where your expertise will truly shine, we'd love to hear from you!
Main duties of the job
Are you a skilled organiser ready to make a difference in patient care?
We're seeking a proactive and experienced individual to be part of our secretarial team. With your initiative, expertise, and forward-thinking approach, you'll maintain the highest standards of service, delivering positive outcomes for both patients and the Trust.
As the key point of contact for patients, consultants, and other service users, you'll play a central role in ensuring seamless communication and service delivery. Your responsibilities will also include managing waiting lists, patient target lists, and theatre schedules, as well as arranging theatre cancellations and adjustments in line with Trust policies. By balancing local and national targets with patient needs, you'll ensure smooth operations and excellent care standards.
If you thrive in a dynamic environment where no two days are the same, this is your chance to make a real impact while working alongside a passionate team. Join us and help shape the future of patient care!
About us
You will be working for an organisation which values and respects all its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Qualifications
Essential
- Educated to GCSE level Including English and Mathematics at grades C/4 or above or equivalent qualifications/experience
- RSA/OCR stage III (or equivalent qualification/experience) word processing or audio typing.
Desirable
- ECDL
- NVQ level 3
- AMSPAR diploma or equivalent diploma level qualification.
Experience
Essential
- Significant relevant medical secretarial experience.
- Experience in audio typing.
- Excellent keyboard skills, letter formatting & layout.
- Accuracy of spelling and grammar.
- Medical terminology.
- Experience of managing an inpatient waiting list.
Desirable
- Experience of working with patient pathways and the 18 week referral to treatment target.
- Experience of Trust data systems.
- Lorenzo
- G2
- Good knowledge of office practice and procedures.
Further Training
Essential
- Clear understanding of patient confidentiality.
- Ability to prioritise workload and meet deadlines.
Desirable
- Awareness of medical records issues e.g. Data Protection.
Special Skills/Aptitudes
Essential
- Good computer and keyboard skills with the ability to use Microsoft packages including Word
- Exceptional communication and organisational skills
- Flexible approach to working
Desirable
- Methodical
- Accurate
- Excel
Other Factors
Essential
- Ability to work efficiently on own initiative and as part of a team.
Person Specification
Qualifications
Essential
- Educated to GCSE level Including English and Mathematics at grades C/4 or above or equivalent qualifications/experience
- RSA/OCR stage III (or equivalent qualification/experience) word processing or audio typing.
Desirable
- ECDL
- NVQ level 3
- AMSPAR diploma or equivalent diploma level qualification.
Experience
Essential
- Significant relevant medical secretarial experience.
- Experience in audio typing.
- Excellent keyboard skills, letter formatting & layout.
- Accuracy of spelling and grammar.
- Medical terminology.
- Experience of managing an inpatient waiting list.
Desirable
- Experience of working with patient pathways and the 18 week referral to treatment target.
- Experience of Trust data systems.
- Lorenzo
- G2
- Good knowledge of office practice and procedures.
Further Training
Essential
- Clear understanding of patient confidentiality.
- Ability to prioritise workload and meet deadlines.
Desirable
- Awareness of medical records issues e.g. Data Protection.
Special Skills/Aptitudes
Essential
- Good computer and keyboard skills with the ability to use Microsoft packages including Word
- Exceptional communication and organisational skills
- Flexible approach to working
Desirable
- Methodical
- Accurate
- Excel
Other Factors
Essential
- Ability to work efficiently on own initiative and as part of a team.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
