Service Improvement & Information Analyst
Sheffield Teaching Hospitals NHS Foundation Trust
The closing date is 06 May 2025
Job summary
The Service Improvement & Information Analyst is part of a dedicated programme supporting the delivery of the Trust's improvement programme for Haematology and Specialised Cancer Services (HaSC) care group.
Reporting to the Deputy Operations Director, the postholder will provide senior information analyst expertise to support operational delivery and improvement initiatives for the Haematology and Specialised Cancer Services Directorates.
Main duties of the job
Specifically, the postholder will:
- Deliver a high-quality information analysis service to Haematology services and the Weston Park Cancer Centre to support optimising current and future service delivery, performance management, business planning processes, as well as other key strategic and corporate requirements of the organisations. This includes supporting the development of a new model for Non-Surgical Oncology across the Cancer Alliance footprint.
- Support strategic programmes of work which are designed to bring about transformational change and improve services for our patients and staff. This role will work alongside established clinical and operational colleagues to drive forward service improvement initiatives.
- Be the information analyst lead for Haematology and Specialised Cancer Services, working with complex and varied data to produce intelligence-led reports to support evidence-based decision making.
About us
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Haematology and Specialised Cancer (HaSC) is one of 12 clinical care groups at Sheffield Teaching Hospitals NHS Foundation Trust (STH).
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Education and Qualifications
Essential
- Degree level qualification or equivalent experience
- Post graduate qualification to level 7 (or working towards) in relevant subject or demonstrable equivalent gained through a combination of short courses and experience or clinical experience and qualification
Desirable
- Masters level qualification
- Qualification in either Service/Quality Improvement, Organisational Development or Project Management
Experience
Essential
- Working within an information environment, including current or previous experience of the NHS
- Database development
- Experience of deriving, manipulating and converting large volumes and often complex data sets for further statistical analysis to assist improvement partners to baseline and evidence measured improvement
- Experience of using quality improvement methods and techniques
Desirable
- Experience of working in an acute trust
Skills and Knowledge
Essential
- Expert level of skill in information analysis and synthesis, including the ability to receive highly complex and sensitive information on patient details and diagnoses and the ability to interpret, draw conclusions from it and synthesise new knowledge from the findings. The data may be conflicting and may be contentious to those receiving it.
- Develop and deploy a diverse range of modelling techniques to plan, analyse, quantify, develop and improve services alongside improvement partners
- Ability to interpret national policy and guidance documents to provide expertise on information issues
- Ability to make decisions and show considerable initiative in the formulation of recommendations and subsequent actions
- Expert technical knowledge of information systems including in depth knowledge of NHS data definitions
- Expert skills in complex data extraction from the Trust's information databases including the use of Structured Query Language (SQL) and manipulation of this data in spread sheets and applications such as Excel and Access
- Good knowledge of PbR and the contracting process, and an awareness of the business-critical implications for the Trust
- Experience of developing web-based reports to produce interactive dashboards and reports
- Highly developed communication skills with the ability to communicate on complex, sensitive or contentious matters in difficult situations, responding openly to questions to ensure full understanding and engagement
- Application and a sound understanding of statistical analysis techniques with the ability to produce a variety of graphical representations of complex information with a particular focus on time series data such as Run Charts and Statistical Process Control (SPC) charts
- Good knowledge of service improvement techniques with an emphasis of measured evidenced improvement- particular focus on time series data such as Run Charts and Statistical Process Control (SPC) charts
- Highly developed communication skills with the ability to communicate on complex, sensitive or contentious matters in difficult situations, responding openly to questions to ensure full understanding and engagement
- Application and a good understanding of benchmarking and reporting tools such as NHS Model Health System, NDRS, CancerStats2
- Ability to develop small bespoke software applications to assist colleagues and improvement partners to collect consistent improvement data
- Influencing skills with the ability to present to and engage a wide range of stakeholders in ideas and proposalsInfluencing skills with the ability to present to and engage a wide range of stakeholders in ideas and proposals
- Excellent problem solving, facilitation and negotiating skills
- Excellent organisational skills and an ability to prioritise an unpredictable workload with frequent disruption
Personal Qualities
Essential
- Excellent interpersonal skills - ability to form positive relationships and coach proactively and cooperatively at all levels
- Outcomes focused with strong drive, motivation and enthusiasm for delivering improvement
- Committed to continuous professional development
- Excellent attention to detail, whilst maintaining the ability to see the bigger picture
Person Specification
Education and Qualifications
Essential
- Degree level qualification or equivalent experience
- Post graduate qualification to level 7 (or working towards) in relevant subject or demonstrable equivalent gained through a combination of short courses and experience or clinical experience and qualification
Desirable
- Masters level qualification
- Qualification in either Service/Quality Improvement, Organisational Development or Project Management
Experience
Essential
- Working within an information environment, including current or previous experience of the NHS
- Database development
- Experience of deriving, manipulating and converting large volumes and often complex data sets for further statistical analysis to assist improvement partners to baseline and evidence measured improvement
- Experience of using quality improvement methods and techniques
Desirable
- Experience of working in an acute trust
Skills and Knowledge
Essential
- Expert level of skill in information analysis and synthesis, including the ability to receive highly complex and sensitive information on patient details and diagnoses and the ability to interpret, draw conclusions from it and synthesise new knowledge from the findings. The data may be conflicting and may be contentious to those receiving it.
- Develop and deploy a diverse range of modelling techniques to plan, analyse, quantify, develop and improve services alongside improvement partners
- Ability to interpret national policy and guidance documents to provide expertise on information issues
- Ability to make decisions and show considerable initiative in the formulation of recommendations and subsequent actions
- Expert technical knowledge of information systems including in depth knowledge of NHS data definitions
- Expert skills in complex data extraction from the Trust's information databases including the use of Structured Query Language (SQL) and manipulation of this data in spread sheets and applications such as Excel and Access
- Good knowledge of PbR and the contracting process, and an awareness of the business-critical implications for the Trust
- Experience of developing web-based reports to produce interactive dashboards and reports
- Highly developed communication skills with the ability to communicate on complex, sensitive or contentious matters in difficult situations, responding openly to questions to ensure full understanding and engagement
- Application and a sound understanding of statistical analysis techniques with the ability to produce a variety of graphical representations of complex information with a particular focus on time series data such as Run Charts and Statistical Process Control (SPC) charts
- Good knowledge of service improvement techniques with an emphasis of measured evidenced improvement- particular focus on time series data such as Run Charts and Statistical Process Control (SPC) charts
- Highly developed communication skills with the ability to communicate on complex, sensitive or contentious matters in difficult situations, responding openly to questions to ensure full understanding and engagement
- Application and a good understanding of benchmarking and reporting tools such as NHS Model Health System, NDRS, CancerStats2
- Ability to develop small bespoke software applications to assist colleagues and improvement partners to collect consistent improvement data
- Influencing skills with the ability to present to and engage a wide range of stakeholders in ideas and proposalsInfluencing skills with the ability to present to and engage a wide range of stakeholders in ideas and proposals
- Excellent problem solving, facilitation and negotiating skills
- Excellent organisational skills and an ability to prioritise an unpredictable workload with frequent disruption
Personal Qualities
Essential
- Excellent interpersonal skills - ability to form positive relationships and coach proactively and cooperatively at all levels
- Outcomes focused with strong drive, motivation and enthusiasm for delivering improvement
- Committed to continuous professional development
- Excellent attention to detail, whilst maintaining the ability to see the bigger picture
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Sheffield Teaching Hospitals NHS Foundation Trust
Address
Broomcross Building
51 Tree Root Walk, Broomhall
Sheffield
S10 2SZ
Employer's website
https://www.sth.nhs.uk (Opens in a new tab)
