Job summary
We are seeking a 0.7 WTE Operational Manager for the Gastroenterology and Hepatology (G&H) Directorate. This post provides day-to-day management and leadership of G&H administrative services for G&H at both the Northern General Hospital (NGH) and Royal Hallamshire Hospital (RHH) sites. The successful candidate will contribute to the delivery and transformation of services in a large and complex clinical directorate.
You will need to be educated to degree level and/or be an experienced NHS operational manager. If you are a hardworking, confident individual with an engaging approach to team leadership, highly developed organisational skills and focus on providing the best possible service to patients, we would like to hear from you.
Main duties of the job
To oversee the management of administrative staff and services in support of the provision of high-quality care, teaching and research, within a patient-centred environment.
Take a lead on service redesign involving front-line staff and patients in delivering effective, efficient and timely services, in a cost-effective way.
Ensure that the necessary resources are available to deliver clinical and non-clinical services. To ensure that the Directorate delivers financial targets, including balanced budgets, meeting Productivity & Efficiency (P&E) programmes and recovering income.
To take responsibility for delivery of activity, waiting list, RTT waiting time and cancer waiting time targets, including regular activity modelling and capacity planning.
To contribute to Service Development Bids, Business Cases and Capital Bids.
To develop, structure and schedule plans that impact across multiple directorates and services with conflicting components.
To work with the GRaDE Care Group Performance and Improvement Team to ensure that accurate, timely information is available to support service delivery as well as the delivery of objectives/targets.
Ensure that staff are informed and engaged with planning/objective-setting and receive regular feedback on directorate performance.
About us
You will be working for an organisation which values and respects all its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
This vacancy is advertised on a fixed term contract basis for a period of 10 months due to maternity leave of the substantive post holder. The fixed term contract status of the post holder will be reviewed in accordance with the Trust's legal obligations regarding fixed term contracts and statutory maternity provisions.
Please also note any secondment must first be agreed with your current line manager.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
This vacancy is advertised on a fixed term contract basis for a period of 10 months due to maternity leave of the substantive post holder. The fixed term contract status of the post holder will be reviewed in accordance with the Trust's legal obligations regarding fixed term contracts and statutory maternity provisions.
Please also note any secondment must first be agreed with your current line manager.
Person Specification
Qualifications
Essential
- Educated to degree level or relevant experience.
- Grade C/4 GCSE Maths and English.
Desirable
- Post-graduate qualification.
Experience
Essential
- Staff management experience, including the setting of objectives, appraisal, recruitment and disciplinary issues
- Experience of managing clinical services.
- Experience of analysing data to inform requirements for service redesign/service improvements to maximise capacity utilisation.
- Experience of leading and delivering service improvement or modernisation initiatives.
- Experience of managing, monitoring and controlling budgets.
- Experience of building effective working relationships with immediate management and wider clinical teams.
- Experience of the development of business cases/ proposals for investment.
Desirable
- Experience of capacity planning in a clinical directorate
Further Training
Essential
- Demonstrable commitment to continuing professional development, proactively seeking out new learning opportunities
Special Skills Aptitudes
Essential
- Excellent oral and written communication skills.
- Excellent analytical skills and the ability to prepare high quality reports
- Excellent interpersonal skills and the ability to work proactively and cooperatively with senior management and clinical staff.
- A detailed understanding of clinical and corporate governance.
- A detailed knowledge of 18 week targets, diagnostic targets, cancer pathway targets, capacity and activity targets for clinical services.
- A clear understanding of confidentiality when dealing with matters relating to staff and patients.
- Excellent organisational skills and an ability to prioritise an unpredictable workload with frequent disruption.
- Demonstrable leadership skills and the ability to motivate others and demonstrate honesty, integrity, fairness and tenacity.
- A commitment to promoting equality and diversity in the workplace and in service delivery and development.
- Enthusiasm and ability to seek out and resolve problems to improve patient care including an appetite to challenge the status quo.
Person Specification
Qualifications
Essential
- Educated to degree level or relevant experience.
- Grade C/4 GCSE Maths and English.
Desirable
- Post-graduate qualification.
Experience
Essential
- Staff management experience, including the setting of objectives, appraisal, recruitment and disciplinary issues
- Experience of managing clinical services.
- Experience of analysing data to inform requirements for service redesign/service improvements to maximise capacity utilisation.
- Experience of leading and delivering service improvement or modernisation initiatives.
- Experience of managing, monitoring and controlling budgets.
- Experience of building effective working relationships with immediate management and wider clinical teams.
- Experience of the development of business cases/ proposals for investment.
Desirable
- Experience of capacity planning in a clinical directorate
Further Training
Essential
- Demonstrable commitment to continuing professional development, proactively seeking out new learning opportunities
Special Skills Aptitudes
Essential
- Excellent oral and written communication skills.
- Excellent analytical skills and the ability to prepare high quality reports
- Excellent interpersonal skills and the ability to work proactively and cooperatively with senior management and clinical staff.
- A detailed understanding of clinical and corporate governance.
- A detailed knowledge of 18 week targets, diagnostic targets, cancer pathway targets, capacity and activity targets for clinical services.
- A clear understanding of confidentiality when dealing with matters relating to staff and patients.
- Excellent organisational skills and an ability to prioritise an unpredictable workload with frequent disruption.
- Demonstrable leadership skills and the ability to motivate others and demonstrate honesty, integrity, fairness and tenacity.
- A commitment to promoting equality and diversity in the workplace and in service delivery and development.
- Enthusiasm and ability to seek out and resolve problems to improve patient care including an appetite to challenge the status quo.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
