Job summary
An exciting opportunity has arisen within Acute & Emergency Medicine (AEM). We are looking to recruit an enthusiastic, highly motivated individual with substantial Personal Assistant experience, who would like the chance to develop and broaden their skills in a fast paced Major Trauma Centre. The role of Personal Assistant is a demanding but exciting role providing secretarial and admin support to a number of Directors and working as part of the Executive Support Team.
This is a demanding but interesting and diverse role in a friendly team and is an exciting opportunity to develop your skills. The successful candidate will be the first point of contact for the Director(s) requiring clear communication and liaison skills. They will need to be able to demonstrate initiative in planning their own workload, have an exceptional eye for detail, the ability to work to a very high standard of accuracy and excellent organisational skills are also essential for this role. An ability to be able to forward plan, analyse and re-prioritise workload is also required.
An excellent working knowledge of Microsoft Office applications is essential, when undertaking a wide range of duties. These include complex diary and email management, organisation of meetings, minute taking, document formatting and other general administrative tasks.
Main duties of the job
To support and provide a comprehensive, high quality, administrative and personal assistant service to the Acute and Emergency Medicine Care Group Senior Leadership Team including Operations Director, Nurse Director, Clinical Director and their respective deputies across a range of duties to ensure effective and efficient working. Please see Job Description for full details regarding this post.
About us
You will be working for an organisation which values and respects all its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Qualifications
Essential
- Educated to GCSE Grade C or above in Maths and English or equivalent qualifications/experience.
- Medical terminology
Desirable
- Audio-typing qualification
- NVQ level 3 Secretarial or Business Administrative qualification or equivalent level of demonstrable experience
Experience
Essential
- Relevant previous medical secretarial/PA experience or relevant similar experience.
- Experience of supporting senior leaders including diary management, correspondence and filing systems
- Proficient in Microsoft packages including Word and Outlook including database and spreadsheet management
- Taking, producing and circulating agendas, minutes, actions
- Experience of dealing with patients or members of the public over the telephone
- Previous experience of working in a team
- Previous NHS/public sector experience
Desirable
- Previous experience using Lorenzo/ Electronic Patient Record.
Further Training
Essential
- Commitment to continuing personal development
- Willingness to undertake training as required by specific post
Desirable
Special Skills/Aptitudes
Essential
- Produce documents by audio and copy typing
- Attention to detail
- Ability to prioritise conflicting demands and to work flexibly across the needs of the service
- Good and proven knowledge of secretarial and administrative processes
- Ability to communicate with a variety of staff from a multi professional background
- Able to maintain confidentiality at all times
- Self-motivated and able to work with minimal supervision
- Good organisational and time management, punctual, reliable, flexible with good attendance record.
- Excellent telephone manner
Desirable
- Efficient and effective working methods
- Experience of training/mentoring new staff in own area
Person Specification
Qualifications
Essential
- Educated to GCSE Grade C or above in Maths and English or equivalent qualifications/experience.
- Medical terminology
Desirable
- Audio-typing qualification
- NVQ level 3 Secretarial or Business Administrative qualification or equivalent level of demonstrable experience
Experience
Essential
- Relevant previous medical secretarial/PA experience or relevant similar experience.
- Experience of supporting senior leaders including diary management, correspondence and filing systems
- Proficient in Microsoft packages including Word and Outlook including database and spreadsheet management
- Taking, producing and circulating agendas, minutes, actions
- Experience of dealing with patients or members of the public over the telephone
- Previous experience of working in a team
- Previous NHS/public sector experience
Desirable
- Previous experience using Lorenzo/ Electronic Patient Record.
Further Training
Essential
- Commitment to continuing personal development
- Willingness to undertake training as required by specific post
Desirable
Special Skills/Aptitudes
Essential
- Produce documents by audio and copy typing
- Attention to detail
- Ability to prioritise conflicting demands and to work flexibly across the needs of the service
- Good and proven knowledge of secretarial and administrative processes
- Ability to communicate with a variety of staff from a multi professional background
- Able to maintain confidentiality at all times
- Self-motivated and able to work with minimal supervision
- Good organisational and time management, punctual, reliable, flexible with good attendance record.
- Excellent telephone manner
Desirable
- Efficient and effective working methods
- Experience of training/mentoring new staff in own area
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
